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BMbridal.com Reviews 69

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

If i cld put negative 1000 i wld thy stole my friends daughters money tht she is in 12th grade and trying to wrk nd pay bills be uz her mom died of cancer nd these scammers never sent her her money or... See more

Rated 1 out of 5 stars

I ordered a dress for my daughter for prom paid extra for fast tailoring and even more extra for fast shipping. The dress was supposed to arrive today. The website still says not shipped and repeated... See more

Rated 4 out of 5 stars

Absolutely in love with this dress! I agonized and searched for weeks for an affordable wedding dress. I fell in love with the Sottero & Midgley Zander gown but couldn’t fathom the 3K price tag. Then... See more

Rated 1 out of 5 stars

It’s unfortunate 0 stars is not an option. I ordered a custom tailored dress. I took the measurements of my daughter multiple times to ensure accuracy. The dress we received had cut lace at the bottom... See more

Company details

  1. Bridal Shop
  2. Clothing Store
  3. Dress Store
  4. Dressmaker
  5. Wedding Store

Written by the company

Bmbridal is dedicated to being your go‑to online destination for affordable prom dresses and wedding dresses, designed for every style and celebration. Your prom and wedding are once‑in‑a‑lifetime moments you’ll cherish forever—and we’re here to help you make them truly unforgettable. With over 17 years of experience designing and crafting prom and wedding dresses, our team knows exactly what elevates your look and fits your vision. We offer hundreds of stunning styles, 50+ popular colors, and expert sewing techniques to help you bring your dream prom or wedding day to life.

Dream dress maker-BMbridal

Written by the company

Prom dresses 2026
https://www.bmbridal.com/collections/prom-dresses
Bride dresses
https://www.bmbridal.com/collections/wedding-dresses
Wedding guest dresses
https://www.bmbridal.com/collections/wedding-guest-dresses
Men's suits
https://www.bmbridal.com/collections/men-suits
Homecoming dresses
https://www.bmbridal.com/collections/homecoming-dresses

ABOUT BMBRIDAL

BE TRENDY WITH ATTITUDE.

BE TRENDY WITH ATTITUDE.
1.Free Custom Sizing — Made Just for You Custom-made to your measurements, so it fits you — not the other way around. 2.Premium Fabrics Selected Soft, breathable, and elegant — designed to move beautifully with you. 3.100% Handmade Craftsmanship From cutting to stitching, every detail is refined to ensure exceptional quality and elegance.

Contact info

Promotion box for BMbridal.com

2026 SPRING FLASH DEAL CODE:BM2026

Get 15% OFF for first order. Explore your dream dress at BMbridal.

1.8

Poor

TrustScore 2 out of 5

69 reviews

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1-star

Replied to 42% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

This is a SCAM!!

This is a SCAM!!! Ordered a dress for my daughter's prom a little shy of a month early. Paid extra for rush shipping. Did not get the dress on time. The dress look like a 1st grade grade project. NOTHING like the original, online photo. My daughter's lower body parts were hanging out. Hopefully on some review site I can send pictures. I will post. I normally do not write bad or any reviews. This was so disappointing.

21 April 2025
Unprompted review
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Reply from BMbridal.com

We appreciate your feedback. The dress is a runway-style design with sheer elements, as shown in the detailed product images (zoom feature available). It’s intended to be paired with a nude or matching slip, as noted in the styling tips. Your order was shipped within the promised 10-day rush timeline. We take all feedback seriously but kindly ask that reviews reflect the facts to avoid misunderstandings. Should you need further assistance, please contact us directly. Thank you.

Rated 1 out of 5 stars

Sent wrong dress and won’t refund

Shipping took about a month, and they sent the wrong dress, one with a sheer midriff that was not the dress described and pictured. I requested a return and kept getting the runaround with no info about where to send the send the dress for a refund. After about 5-6 emails they finally gave me an address in China and said not only did I need to pay for shipping, they would only refund 60% of the cost if the dress. It’s a total scam— buyer beware.

15 February 2025
Unprompted review
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Reply from BMbridal.com

We regret that you’re unhappy with your order. As stated in our policies, all custom dresses are made to order and non-returnable. The design you received matches the product images, including the sheer midriff detail clearly visible in the listing. While we typically do not accept returns, we offered an exception to accommodate you, requiring only a 40% restocking fee (standard for custom items) and asking you to cover shipping costs, which are non-negotiable for international returns.
The shipping timeline you experienced corresponds to the free standard shipping option selected at checkout, which was clearly outlined during your purchase. We did not delay your order and fulfilled it within our stated production timeframe.
We strive to be transparent in our policies and product descriptions. For future orders, we recommend reviewing details carefully and contacting us with questions before purchasing. Thank you for your feedback.

Rated 4 out of 5 stars

Slit and Sizing

This was a gorgeous well made dress! No bra was needed as the padding and support was amazing ! I ordered size 18. I am 5"5 I had on about 5 inch heel and was the perfect length! Would definitely recommend and purchase through this site again for next year's military ball.

15 February 2025
Rated 1 out of 5 stars

⚠️ SCAM

⚠️ SCAM! DO NOT ORDER FROM BMBRIDE⚠️

I ordered two wedding dresses, and despite their promise of a 100% refund if the size was incorrect, they refused to honor it. I followed all their instructions, sent photos proving that my measurements were correct, but they always find an excuse not to refund.

The dresses come from China, and their customer service is dishonest. They keep making you go in circles and blame you for measuring incorrectly, even though the dresses clearly don’t fit. STAY AWAY FROM THIS SITE, it’s a complete scam! Don’t waste your money—order elsewhere.

1 February 2025
Unprompted review
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Reply from BMbridal.com

Our measurements and model fitting confirmed the dresses were made as ordered. Your request stems from post-order body changes (pregnancy), not product defects. Refunds for custom items due to personal circumstances are not covered by our policy. Please refrain from unfounded accusations.

Rated 4 out of 5 stars

5 Star Dupe!

Absolutely in love with this dress! I agonized and searched for weeks for an affordable wedding dress. I fell in love with the Sottero & Midgley Zander gown but couldn’t fathom the 3K price tag. Then I found this dupe! Quality far surpassed my expectations and is honestly unbelievable for the price. I ordered a standard size as the listed measurements were within 1/4” of my own. It’s too long (I am 5’7 barefoot) and a little tight in the shoulders, otherwise a perfect fit. The lace appliqué and beading detailing is beautiful. Can’t wait to get married in this!!

6 January 2025
Rated 5 out of 5 stars

You've gotta get it.

To all my brides, take the leap. This dress is absolutely gorgeous. My Sister spent 1k on her dress from DB and it was so similar to this one, she was pissed at herself. I am 5'4 and 175lbs. I carry all my weight in my hips, butt, and thighs and some in my lower gut too, so pear shaped, and this dress blends everything very well. No spanx needed. The skirt starts right at the small of my waste so if you have a lower gut, its going to be covered by the skirt. So if the small of your waist is higher, then this dress will work for you. This dress has a lot of material in the skirt so unless you have wide shoulders and need a more symmetrical look and have to make your dress pouf out more than usual, you will not need a petit coat. I have a smaller chest so I could probably benefit from removing some of the pouf to balance out the top part of my body to the bottom. The top portion of the dress has a warmer sheer material to it. Its darker than my skin when I look at it but once I put the dress on, it blends nicely. The back of the dress does expose my entire back. If you are worried about back rolls, it may or may not show, mine dont so I guess it depends on how much ya got, etc. It doesnt matter anyways, no one will be looking the dress is so pretty! The straps are too think for the weight of this dress in my opinion. I am literally waiting for the straps to break but I am also insecure. When I look at the strap, there is nothing that makes me thinks they will rip. The quality is good, there arent any frayed areas, Im just surprised a dress with all this material can be held up by such a small strap. For me, adding on thicker ones would just give me peace of mind. You will not be able to wear spanx with this dress unless you were able to find something that does not show any part of your back. Thats how low the back does. Its not butt crack low but if you had to put your belly button on your back to help you visualize where the back will start and stop, that would be a good place to imagine where the back opens up to. Regardless, the dress is gorgeous and I cannot believe the quality for such an inexpenseive dress. This dress does not look cheaply made at all. As far as sizing goes, I normally wear a 12 but ordered a 16. It was a little big in the waist and too big in the top but thats normal for me. When I tried on dresses at DB, I was also a 16 so thats how I guaged the size. Just buy it, youll love it.

13 January 2025
Rated 5 out of 5 stars

Beautiful dress!

My daughter's prom is in March this year. She took a fancy to a dress from this store. They informed me that they would have a large number of orders after February, and if I placed the order now, I could receive it more quickly. So I made the purchase. It took a total of 17 days from placing the order to receiving the dress, as I chose the expedited shipping option.

6 January 2025
Rated 1 out of 5 stars

Waisted of money

Bought an outfit for my son's wedding it was so bad I wouldn't let my dog wear it. If I could give zero stars I would and now I am fighting to get my money back. The outfit was poorly made and nothing like the photos online. So if you want to waste your money buy from here. Now they are saying that I wore it when it’s still in the original packaging and also saying that they offered me my money back when that’s a total lie and I have all the evidence to back this up.

2 September 2024
Unprompted review
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Reply from BMbridal.com

We agreed to your return and refund request, but you refused to ship the item back and insisted on a refund after wearing it. Our policy requires returned items to be in original condition. Please follow the return process as agreed.

Rated 1 out of 5 stars

DONT BUY FROM HERE

This company is based in China when it says based in Oregon USA. They sent my address late, taking about two months to make when the dress arrived. It was horrible and looked nothing like the photo. The sleeves were way too short and didn’t reach my wrist. The material was hideous. The dress honestly was a disaster and when I emailed them to write a refund, they were not helpful asking me to send photos next to a measuring tape so they can verify their mistake.

4 November 2024
Unprompted review
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Reply from BMbridal.com

hello there, I am really sorry we did not satisfy you, can you send me your order number? I will check the details for you. We have rush order service and express shipping which can be delivered earlier if you are in an urgent. And our dresses are all hand made, we have branch located in USA, for bridesmaid dresses, customers also can order try on dresses.

Pls tell me more details about your order, I will check and help to solve your issue as soon as we can.

Thank you.

Rated 1 out of 5 stars

Crooks! DON'T BUY!!

Crooks!! DON'T BUY!!We had to call several times for confirmation. The dress looks like it was made by under age children in a sweat shop. It's very irregular,made with cheap material and is totally different than pictured. The are making up all these fees they will need to deduct if we return the dress that limit the dress to no more than 20% percent refund.

18 March 2024
Unprompted review
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Reply from BMbridal.com

Hello there,

I am really sorry we did not satisfy you, can you send me your order number, I will check and help to solve the issue as soon as we can.

Rated 2 out of 5 stars

They sent me the wrong dress

They sent me the wrong dress, right color and right size. They do not send you a confirmation with what you’ve choose to allow them make this trick with you. And as most of their dress are “on sale” you are not allowed to return it.

26 February 2024
Unprompted review
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Reply from BMbridal.com

Hello there, after you place order, we will send confirmation Email, it might went to the junk nox, pls check junk box, thank you.

Rated 5 out of 5 stars

Highly Recommend!

The dress had a mermaid silhouette that hugged my curves beautifully and accentuated my figure. Highly recommend!! Will order my next event dress here again.

9 December 2023
Unprompted review
Rated 5 out of 5 stars

Great quality, fast shipping

The customer service was outstanding, helping me with all of my inquiries. The dress itself was breathtaking, with a stunning silhouette and high-quality fabric. I received endless compliments and felt like a movie star. Thank you!

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Super impressed with the dress

I was worried about buying a dress online, but this dress blew me away. The fit was perfect, and the quality was outstanding. The beading and embroidery were exquisite, and I felt like a princess wearing it.

29 October 2023
Unprompted review
Rated 1 out of 5 stars

This store is a scam! Never buy anything from them

I purchased two dresses for a wedding and paid for express shipping. The dresses arrived 1 month after the wedding. Furthermore, they didn't fit me and are of very poor quality. I'm trying to return the dresses and they refuse to send me return instructions. I have never had an experience as bad as this. I will take all possible measures against this store. They won't steal my money!

31 October 2023
Unprompted review
Rated 1 out of 5 stars

UGLY BALL DRESS

BMbridal Dark Green Off-the-Shoulder Prom Dress Mermaid Side Slit
i ordered this dress complete scam and i will cry its the ugliest dress it came out just like shein
have to buy a dress last minute
NOT HAPPY !!!!!!!!!!! :(

5 September 2023
Unprompted review

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