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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the customer service, noting difficulties in reaching support and receiving unhelpful responses. Issues with delivery were also frequently reported, with many orders not arriving or experiencing considerable delays. Additionally, people found the company's response times to inquiries and issues to be very poor. Some customers also experienced problems with their orders, including unfulfilled purchases and difficulties tracking their items. The product quality was a concern for some, who received items that did not match descriptions or were of poor material. Conversely, a small portion of people were satisfied with their product, describing it as good quality and well-fitting.

What people talk about most

Order

Customers had ambiguous experiences with order fulfillment. Many reviewers report significant issues with... See more

Product

Consumers find product experiences to be ambiguous. While some reviewers praise the good quality, perfect... See more

Customer service

People report negative experiences with customer service. Customers consistently express frustration with the... See more

Delivery service

Users describe negative interactions with delivery services. Many customers report that products were never... See more

Response time

Clients share negative opinions on response time. Many customers report that no one responds to calls, chat... See more

Based on these reviews

Rated 1 out of 5 stars

I had high hopes when I purchased from Blutyga, but it seems the quality only lasts until the first wash. When I reached out, I was informed that “policy” doesn’t cover poor craftsmanship. Impress... See more

Rated 1 out of 5 stars

I have placed an order of Male jacket on 5th March, BT440433 not fulfilled. Showing as order is in processing. No body is even responding over customer call, chat support. Unable to cancel too... Wo... See more

Rated 1 out of 5 stars

One of the worst purchases I've ever made. The t-shirt I received was in terrible condition — cheap, rough fabric and poor stitching. It looked nothing like what was shown in the images — feels com... See more

Rated 1 out of 5 stars

It's fake and fraud Brand.facebook and instagram should not promote such brands.i have ordered a sunscreen jacket on 1Mar'25 yet it's not delivered. All customer service contact numbers not working. N... See more

Rated 5 out of 5 stars

The product is good. This is my second purchase. A very nice and lite jacket for everyday ride wear. The purchase experience was also simple and clean.

Rated 1 out of 5 stars

Despite the world evolving from manual processes to automation and now to AI, BlueTyga seems stuck in a bygone era. A single replacement has taken over 40 days and still hasn’t been delivered. The sta... See more

Rated 1 out of 5 stars

* Extremely Disappointing Experience* I'm writing this review as a warning to others. I purchased a sunscreen jacket from this website, but the product was not as expected. I requested an exchang... See more

Rated 1 out of 5 stars

It's fake and fraud Brand. i have ordered a sunscreen jacket on 24Mar'25 yet it's not delivered. All customer service contact numbers not working.should take strict action against them.

Rated 1 out of 5 stars

Pathetic!!!! I ordered a size L sunscreen jacket on April 1st , BT303518. I have been trying to track the order but it says not found. I tried calling the customer service for the past 2 days and no o... See more

Rated 1 out of 5 stars

Very bad customer service. I would recommend to choose good alternative. Product quality is also average at twice the price for same product from other brands.

Rated 1 out of 5 stars

I ordered a female sunscreen jacket which was supposed to be a gift for a friend, with order ID BT392570. It is not delivered until now. It’s been five days. The courier partner “ship fast” is not res... See more

Rated 1 out of 5 stars

Not delivered the product, and its very difficult to get the refund (Order #BT346196). Despite several follow-ups and allowing sufficient time for resolution, the refund has not been processed. The re... See more

Rated 1 out of 5 stars

I am writing this because Blue Tyga has completely stopped responding to my requests for help. I purchased a jacket and requested a replacement in Grey, size XL. Instead of my requested size, I... See more

Rated 1 out of 5 stars

No customer support. once you buy the product, they will never take customer complaints. Their call center number is useless. It never get connected. And the support system will close the tickets with... See more

Rated 1 out of 5 stars

I placed an order on 5th March, and today is 12th March, but I still haven’t received any response from Blue Tyga. I tried contacting them through email and phone calls, but they are not respondin... See more

Rated 1 out of 5 stars

Hi Blue Tyga, Order id: BT428540 I order 2 product , but I cant able to track the order by order id.. order id not found in website and payment also done. And i am not able to see when it will be re... See more

Rated 1 out of 5 stars

Paid for the order but did not receive any order confirmation status or order id. On being contacted through mail and messages 100 times , there is not reply. Try calling them, your call will drop eve... See more

Rated 1 out of 5 stars

Very poor customer service, product quality is below average, and their support team never reply nor respond through whatsapp. I would never recommend to anyone, bogus.

Rated 1 out of 5 stars

Hi Blue Tyga, Order id: BT433626 I order a sun protector Jacket on 03/03/2026, but I cant able to track the order by order id in their website its showing order id not found in and payment also done... See more

Rated 1 out of 5 stars

Lost money. They hav'nt delivered yet. No proper contact details. Stop buying it. Cheaters Everyday you will get a message like below: Undelivered: Hi, Your request to reschedule is confirmed. We wi... See more

Rated 1 out of 5 stars

I had requested an exchange for this order on 2nd March, and the item was successfully picked up on 3rd March. However, it has still not reached the seller, and the replacement product has not yet... See more

Rated 1 out of 5 stars

I placed an order BT437219 on 4 March 2026 and received a message on 5 March 2026 stating that the order was under processing. However, as of today (10 March 2026), I have not yet received any... See more

Rated 1 out of 5 stars

I've placed an order from bluetyga. I ordered sunscreen jacket for 1299 and now I am unable to track my order they are not even attending my calls and the worse thing is I already paid for the jacket... See more

Rated 1 out of 5 stars

I ordered on 07th march 2026 but haven't got any updates yet from anyone regarding tracking of shipment of my order. Order ID: BT446695 Order details: Sunscreen Jacket Pro Total Amount: INR 12... See more

Rated 1 out of 5 stars

I still haven't received any update from Blue Tyga Customer care or anyone called me w.r.t the partial order . I see that I got only 1 Item delievred and Two of the Items are not delivered y... See more

Rated 1 out of 5 stars

Very Poor Customer Support There is absolutely zero customer support over email or phone. I purchased a product from them and later requested an exchange. Even after following up multiple ti... See more

Rated 1 out of 5 stars

Fake brand. they never respond to you. they just take your money. never ever buy any product from BLUE TYGA- I am following up on my order BT437608 From last 15 days. No one is responding to calls ne... See more

Rated 1 out of 5 stars

I placed an ORDER BT443285 on 6 March 2026 and received a message on 5 March 2026 stating that the order was under processing. However, as of today (11 March 2026), I have not yet received any shi... See more

Rated 1 out of 5 stars

I want to give 0 star rating. I have placed an order of my jacket on 3rd March, BT434320 not fulfilled . Showing as order is in processing. No body is even responding over customer call, chat support... See more

Rated 1 out of 5 stars

Very disappointing service from @BlueTyga. I placed my order on 2nd March (Order ID: BT432293) but it is still not dispatched. There is no proper tracking update, and customer support is also not r... See more


Company details

  1. Clothing Store

Written by the company

Born from the legacy of Walkaroo, India's leading footwear brand, Blue Tyga steps into the realm of apparel with a mission: to create a comfortable universe called “comfiverse”. We believe comfort shouldn't be a compromise, it should be an experience. That's why we don't just make clothes, we engineer solutions.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bluetyga.com is a scam

Bluetyga.com is a scam! My order's been "Unfulfilled" for over 24 hours, and they're completely unresponsive. Avoid their Instagram ads. They take your money and disappear. Unprofessional, unreliable, and a waste of time. Don't risk it! Find a legitimate seller.

15 March 2025
Unprompted review
Rated 1 out of 5 stars

Blue Tyga

Blue Tyga. A cheat brand, be careful while making replacement of product. I had order M size jacket 2.0 but that size was small for me so I wanted to replace it with L size but while making replacement request it was showing L is out of stock (Its surprising that company itself claim their product out of stock for order from their own website) so I replaced it with XL size as that time XL was only available size and I called their customer care number where 1 lady told me she will dispatch L size instead of XL as i had told her issue and L size would be perfect for me. But while receiving replacement order they sent XL size which is too large for me. and Now company is not ready for its replacement. If company has any policy of 1 time replacement only THEN COMPANY SHOULD HAVE PUT SUCH DISCLAIMER ON TOP OF PAGE WHILE DOING RETURN/REPLACEMENT PROCESS AND SHOULD MENTION CLEARLY THAT IF YOUR SIZE IS NOT AVAILABLE BETTER GO FOR RETURN OF PRODUCT AND WE CAN DO REPLACEMENT ONLY 1 TIME, AS WE ARE VERY GREAT COMPANY. And when I called their customer number for this issue, to my surprise she was speaking very rudely with me. i have never seen service oriented company's customer representative speaking rudely with customers. Be Careful while dealing with company like Blue Tyga.

8 March 2025
Unprompted review
Rated 1 out of 5 stars

Order not delivered

I have placed order on 5th March. Order number - BT277990. It was supposed to be delivered by 10th March however the order status hasn’t changed from shipment created. It hasn’t been picked up after so long. And there is no way to contact customer support. No one answers call, reply to WhatsApp messages or to emails. If I don’t hear back from them in another 2 days, I am going to file a complaint in consumer court.

5 March 2025
Unprompted review
Rated 1 out of 5 stars

This is the worst experience that i am…

This is the worst experience that i am facing. i have purchased a lot of things from so many online stores . At least i can track my order status but here we cant . Others providing good customer care but here nothing . They are saying they will placed the order with in 3to 6 days but today is 8th day there is no delivery no order status nothing…

5 March 2025
Unprompted review
Rated 1 out of 5 stars

I feel it’s fraud

They give me a link for payment with 5% off and when I paid they haven’t shipped my order. I tried to talk with agent but he left the chat after I told the problem, their contact no. is not reachable and haven’t received any reply to my mails also.

15 February 2025
Unprompted review
Rated 2 out of 5 stars

Improve your customer care

Changing my review, coz after posting my experience on tag mango they sent screenshot of tracking details, also recived my order today.
Came in good packaging.
Blue tyga has to improve there customer support, no contact number, unresponsive watsapp and even Mail.

13 February 2025
Unprompted review
Rated 1 out of 5 stars

Office jogger pants with poor material…

First of all their official website will not show the negative reviews text if you try to open them.

Office jogger pants with poor material and stitching quality, the stitching came off just after 2 washes. It is also priced very high for such a thin material. No reply from the company after reading the messages with photos in WhatsApp.

30 December 2024
Unprompted review
Rated 1 out of 5 stars

Order status stays unfulfilled even after full payment

No one is responding on the status of my order which i already paid and is in unfulfilled status from last 4 days of my booking .

Blue tyga team why do you guys dont sent tracker on what’s the status of out order if you are out of stock kidly refund as i can’t wait so long to get a jacket which i need now

My order id for you further actions is BT214851

I tried reaching out on customer care call and insta after multiple reties what i hear is thats its in progress . I want tracker and eta of my order and no fake promises

9 September 2024
Unprompted review
Rated 1 out of 5 stars

I had ordered a jacket

I had ordered a jacket, a t shirt ans socks order number BT211964. Thankfully a cash on delivery. Now no one is responding, I have tried calling the customer care number on the site. The WhatsApp message said order cancelled. But why. So beware, it seems like a fraud site

12 September 2024
Unprompted review
Rated 1 out of 5 stars

Scam Scam Scam

Scam Scam Scam

BT205140 - they are not shipping the jacket and neither cancelling the order.
Every time I reach I get the same response that they will be shipping my order urgently but they don't.

It's a scam. Worst customer service

DO NOT BUY

3 August 2024
Unprompted review
Rated 3 out of 5 stars

Ordered jacket on 12th July and got delivered on 7th Aug

Ordered jacket on 12th July. Order number BT192744. After writing a bad review for delayed shipment here in trust pilot blue tyga team had sent me the jacket I had ordered and I am satisfied with the product. They should really work on better communication for delayed shipments.

2 August 2024
Unprompted review
Rated 1 out of 5 stars

I am still waiting for my Order…BT198715

I am still waiting for my Order BT198715 which was placed on July 21, 2024 12:20AM and is currently Unfulfilled. I emailed them and called the customer service number +91 88266 23026 +91 80155 59753 and sending emails, there is no response whatsoever....looks like this company from whom i have purchased several products in the past have vanished into thin air.

30 July 2024
Unprompted review
Rated 1 out of 5 stars

I am extremely dissatisfied with the…

I am extremely dissatisfied with the service provided by Blue Tyga. Delayed delivery and failure to pick up my return make it clear that there are significant issues with their customer service and fulfillment processes.

I have tried calling multiple times to their customer care but no one has responded.

Order No : BT190914 and BT190154

24 July 2024
Unprompted review
Rated 1 out of 5 stars

Fraud company there is no update of my…

Fraud company there is no update of my order, i ordered blue tyga 2.0 on date of 19 july but i havent get any update i tried to reach out with customer support but there customer support is useless no one picking up the call nor reply or update of my order i guide you to not purchase from blue tyga its a scam
My order id is BT197970

19 July 2024
Unprompted review
Rated 1 out of 5 stars

Pathetic After Sales

Fraud company, they will never accept your return/exchange request and you will be stuck with whatever you have ordered. Also, customer care will never pick up your call. Trust me and do not order from them.

#BT192767 is pending for return/exchange.

I am taking the compete thread from here and social media to lodge a formal complaint with consumer court for the Directors of Blue Tyga Fashions Private Limited - Abdul Rasheed Veluthedath, Veluthedath Jamshad, Manoj Panakkezham Bastian and Mohammed Nihal Tharammal Chamayil.

Blue Tyga Fashions Private Limited (CIN) U18109TZ2020PTC033489

20 July 2024
Unprompted review
Rated 1 out of 5 stars

Order is still in process

I have placed order on July 11th
Order ID - BT191981
It's been 4 days and.. Order status is as "still processing" .. May I know the reason from blue tyga?
Not able to connect to connect via call and also Instagram..
When can I expect the order to be delivered?

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Very good product. Loved it

I recently purchased sunscreen jacket from Bluetyga. Its quality is very good and it is very much comfortable than any other jackets. Delivery of the product was very quick.

1 May 2024
Unprompted review

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