BLUETTI US Reviews 658

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 489 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, robust build, and reliable performance, often highlighting their effectiveness for home backup, off-grid living, and various portable power needs. Many appreciate the fast charging capabilities, user-friendly interfaces, and the overall value for money. The customer service is frequently described as responsive, helpful, and caring, with many positive interactions reported. However, some people were dissatisfied with specific issues, such as product malfunctions or safety concerns, and occasional problems with customer service responsiveness or understanding. A few customers also mentioned concerns about product support for older models, loud fan noise, or difficulties with website navigation.

What people talk about most

Product

Customers consistently note positive experiences with product quality and reliability. Many reviewers praise... See more

Quality

Consumers generally express satisfaction with the quality of products, highlighting their reliability,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the responsiveness and... See more

User experience

People report positive experiences with user experience, highlighting the quality, versatility, and... See more

Price

Users describe positive interactions with price, often highlighting that products are reasonably priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oh, excuse me… Lieutenant Columbo here. The Bluetti Elite 400 V2 is a real winner—solidly built with a generous 3,840Wh LiFePO4 battery and a 2,600W continuous inverter that handles just about anythin... See more

Rated 5 out of 5 stars

If you’re looking for the "sweet spot" in portable power, the BLUETTI Elite 100 V2 is arguably the most well-rounded unit on the market right now. It manages to pack a heavy-duty 1,800W output into a... See more

Rated 5 out of 5 stars

Bluetti has built a support model in line with the quality and use of their products. They understand the mission critical nature their products serve in as such have established a responsive and cari... See more

Rated 5 out of 5 stars

So far this is working well. I've wanted one of these for a very long time because I live in the Mountain West and experience occasional power outages. After a recent power outage that kept me from wo... See more


Company details

Written by the company

BLUETTI is making all-in-one solutions of solar power more accessible to everyone living at home or going off grid. We're dedicated to making our world a better place by creating an exceptional green experience.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

658 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

AC300, AC180, AC70

I have 3 Bluetti models the AC300, AC180 & AC70. I've only had 1 problem with my first, the AC70 which was replaced without any problems. All 3 models have performed well during constant use.

28 December 2025
Unprompted review
Rated 5 out of 5 stars

Love my bluetti's best out there.

Love my bluetti's and now that I've had them for awhile would hate to be with out them, perfect for home backups,camping and off grid living. I've had other power stations and none of them compare to the bluetti , would love to do live reviews on the bluetti products on my YouTube channel if you would like to send me some of your products to give a honest review that would be great and I could show everyone why I say their the best on the market. Thank you so much for making these power station ,TEAXAS PREPPER.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Every one we have shown is amazed at…

Every one we have shown is amazed at the versatility of the BLUETTI because of me my camping friends have purchased at least five of these I should be on commission I reckon. Slightly disappointed about the Black Friday Xmas sale the bargain upgrade never happened at out of my price range but you never know great product and just as important after sales and help information

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Have been a bluetti customer for years…

Have been a bluetti customer for years and I have several models that I currently use for home and cottage. They are well made and affordable when you get them on sale. I started with the 2020 indiegogo kickstarter campaign for the AC200 1700 watt and have since acquired the EB150 & EB240, EB70S, AC50S, EB3A, AC60, V200 ELITE, B230 EXPANSION, and most recently, V10, AC70 and elite 30. I've gone thru a few power outages and each one serves a purpose throughout the house during an outage. Plus I can take them on the road and they get used at the cottage where I have no hydro.
I've tried other brands like jackery(which after only a year of minimal use is nothing more than a dead paperweight)and goal zero but they don't compare to bluetti for quality or longevity and goal zero is far behind when it comes to recharging capabilities. Have never had to deal with bluetti customer service for any of my units, but shipping has always been fast. I have nothing negative to say about bluetti. Good quality, fast shipping

26 December 2025
Unprompted review
Rated 5 out of 5 stars

Solarx 4k quit charging

I have the solarx 4k hooked up to 2 b300 batteries,4 b300k's and an apex 300 the other day it quit charging. So I contacted bluetti support squad and within 4 1/2 days with back and forth messages the problem was fixed and everything is back to charging. They did a great job helping me Thank you Bluetti.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Love Bluetti Products

Customer Service is great, love my Bluetti 200 V2 for home and bought a Bluetti 100 V2 for car camping. Both do everything I need it to do. Lightweight, extremely quiet, powers my heating pad, tea kettle, foreman grill and my ninja 10 in 1 stove. I also have 3 - Bluetti 200 watt solar panels. The Icing on the cake is, I just used my Bluetti Bucks for a free Bluetti Phone Tripod. Loving it. I can watch YouTube videos hands free. Bluetti holds my phone, I hold my cat! thank you Bluetti. I am now brand loyal to Bluetti.

27 December 2025
Unprompted review
Rated 4 out of 5 stars

We had an AC200 Max and sold it to…

We had an AC200 Max and sold it to upgrade to the elite 200 v2 but we feel we have gone backwards as it drains much quicker than the AC200 we use it in the same setup and it can drain 40% quicker than the older AC200 we have to connect a lithium battery to it to get the same power

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Bluetti are future proofing their new ranges

I purchased my first Bluetti product earlier this year for a campervan project. The Elite 200v2 has been awesome and the aftercare and customer service above and beyond my expectations. When I first heard about the Apex 300 I realised that it would be a great solution to the extra storage I would require as an ongoing power solution in the campervan rather than traditional electrical set ups. I have been pleased with this product and the additional hub gives me a 12v set up as well as my 240v. The great thing it also let's me add extra storage in the future.
Bluetti is now my go to supplier of these type of products.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent for load-shifting—just needs more manual charging controlThe Bluetti Elite V2 200 is great for…

The Bluetti Elite V2 200 is great for load-shifting and saving on energy bills. I mainly use the UPS schedule (12 AM–7 AM), which covers my needs most days.

My only suggestion is to add a manual override or 'Charge Now' option. My rates change depending on the day of the week, and being able to start a charge instantly—without messing with my preset calendar—would make this device much more versatile.
Additionally, it would be excellent to have Home Assistant integration. Being able to connect the device to my own server would allow me to track energy consumption and costs through a custom-designed dashboard, providing much deeper control over my home's energy management.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Bluetti AC180 - excellent

Reviewed all similar brands to the AC180, and this unit beat the competition. This unit is excellent and continues to be so.
Since purchase and my subsequent usage and experience of the AC180, my requirements have changed. I am now considering the Jackery 3000 due to its physical size and AC output. Shame Bluetti do not provide a similar unit.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Lightweight unit with multiple outlets…

Lightweight unit with multiple outlets and different ways to charge makes for a versatile experience when using whilst on the move. Allows us to charge phones and laptops and powerful enough to boil a kettle or use an air fryer.

27 December 2025
Unprompted review
Rated 4 out of 5 stars

Have had the ac180 since August viewed…

Have had the ac180 since August used
it quite a few times works brilliantly underestimated the battery size that I needed totally my fault unit works. Superbly have recommended several people to buy BLUETTI product products and advised to go for the bigger version hopefully one day I’ll have enough cash to buy the Apex 300 with a battery

27 December 2025
Unprompted review
Rated 5 out of 5 stars

First impressions of the Elite c200 V2

The Elite 200 V2 was bought to 'dip a toe' into the world of solar PV backup. We are impressed by the high quality of the product build and the ease of purchasing and delivery experience. Only had it for a month and December in North Wales is a bad time to test its solar panel charging ability but its grid-charging and AC and DC outputs all work as they should. Very pleased.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

This company is asking questions

This company is asking questions, we also see the products that came out from the last ones they asked. I am on a fixed income but need to prepare for somewhat regular power outages. Last time it was for 12 hours having part of plans in place kept the fridge running and the phone changed.

11 December 2025
Unprompted review
Rated 4 out of 5 stars

I had unit for 6 months and something…

I had unit for 6 months and something went wrong with dc outlet I contacted support and it took a bit to get a answer back but they replaced it with a new unit so warranty is good shipping was a bit complicated because I don’t have shipping center in my town but they sent me a shipping label and it was replaced so can’t complain seems to be a great company it took about a month from start to finish with warranty but I do live in a small town in southern Manitoba so really not to bad the unit works great and we love it

26 December 2025
Unprompted review

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