BLUETTI US Reviews 658

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 489 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, robust build, and reliable performance, often highlighting their effectiveness for home backup, off-grid living, and various portable power needs. Many appreciate the fast charging capabilities, user-friendly interfaces, and the overall value for money. The customer service is frequently described as responsive, helpful, and caring, with many positive interactions reported. However, some people were dissatisfied with specific issues, such as product malfunctions or safety concerns, and occasional problems with customer service responsiveness or understanding. A few customers also mentioned concerns about product support for older models, loud fan noise, or difficulties with website navigation.

What people talk about most

Product

Customers consistently note positive experiences with product quality and reliability. Many reviewers praise... See more

Quality

Consumers generally express satisfaction with the quality of products, highlighting their reliability,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the responsiveness and... See more

User experience

People report positive experiences with user experience, highlighting the quality, versatility, and... See more

Price

Users describe positive interactions with price, often highlighting that products are reasonably priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oh, excuse me… Lieutenant Columbo here. The Bluetti Elite 400 V2 is a real winner—solidly built with a generous 3,840Wh LiFePO4 battery and a 2,600W continuous inverter that handles just about anythin... See more

Rated 5 out of 5 stars

If you’re looking for the "sweet spot" in portable power, the BLUETTI Elite 100 V2 is arguably the most well-rounded unit on the market right now. It manages to pack a heavy-duty 1,800W output into a... See more

Rated 5 out of 5 stars

Bluetti has built a support model in line with the quality and use of their products. They understand the mission critical nature their products serve in as such have established a responsive and cari... See more

Rated 5 out of 5 stars

So far this is working well. I've wanted one of these for a very long time because I live in the Mountain West and experience occasional power outages. After a recent power outage that kept me from wo... See more


Company details

Written by the company

BLUETTI is making all-in-one solutions of solar power more accessible to everyone living at home or going off grid. We're dedicated to making our world a better place by creating an exceptional green experience.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

658 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I have two Bluetti Portable Power…

I have two Bluetti Portable Power Stations - one 2KWH one for home backup for the small cottage I live in, and one smaller more easily portable 1KWH one that I used over the winter months, when it got dark earlier - to power lighting for a weekly anti-Trump (No Kings) type Protest. They both have done very well for me. I like the quality, versatility, user friendly interface, and fast charging ... and the fact that the lithium iron phosphate batteries are safer ...

10 April 2026
Unprompted review
Rated 5 out of 5 stars

So far so good!

So far so good! I purchased the AC180 a year or so ago. Now I've bought of the 2 Elite 300 (and thinking about buying a third). Looking forward to getting it hooked up to the Charge 2!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

My MVP Combo for Camping and Emergency Power

My Bluetti Elite 100 V2 has officially become the MVP of my camping and emergency setup. The battery life is solid, the output is strong, and it handles everything from cooking gear to a small heater without breaking a sweat. I love that I can charge it from my Hyundai Santa Cruz at nearly 400 W. That alone makes it incredibly convenient for road trips.

Solar charging is smooth thanks to the built‑in MPPT, and it plays nicely with my Renogy 400W blanket. No extra controllers, no drama.

The Charger 2 is the perfect sidekick. It’s fast, compact, and reliable. It’s not a jump starter, but as a dedicated charger, it’s excellent.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Shipping was very fast and my battery…

Shipping was very fast and my battery unit was very well packaged. I had a brief issue when logging onto the app, however customer service was right there on the phone, answered right away and solved my issue promptly. I have a relative with a Bluetti unit, and they are extremely satisfied after more than a year of regular use. Love the app.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional overall

Very fast response, very fast purchase, fast delivery with excellent information concerning the tracking of the items, extremely good packaging. But overall the support from your people!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Remote property power back up

We have a semi-remote recreation property on the side of a mountain in Montana. We are on the grid, but we are the second property from the end of the power line. So if a tree falls on the line anywhere - we tend to know about it! For various reasons, the frequency of power outages has been increasing. We evaluated our needs and decided on the Elite 400 as the best solution for us. We plug in the fridge, router and modem when we are going away and have the peace of mind that the unit will kick in right away when/if the power drops. Of course when we have an outage while we are at the property, it is right down the hall and ready to jump into action for whatever we need it to power. It has some weight to it for sure, but the telescoping handle and built in wheels make it easy to move for any of us. The ordering process with Bluetti was seamless and the unit arrived in a very short period of time.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Extended power outage

Several weeks ago we had a live power line down. It took 12-14 hours until the lineman were able to start on repairs (26 mph winds).
I used my BLUETTI power station EB3A for the phones, iPad and smaller watt items.
I just purchased a larger power station for the refrigerator use.

31 March 2026
Unprompted review

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