Blue Residential Reviews 

128
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I rented a house from Blue Residential for many years. From the start they were very professional and approachable. Dan showed me around the house and took pride and enthusiasm in this without be... See more

Rated 5 out of 5 stars

Blue is the first agency we’ve trusted to manage our property as well as finding us a tenant. So far, Dan has provided friendly, efficient and reassuring service. Queries have been quickly responded t... See more

Rated 5 out of 5 stars

Thankyou to Dan & all his team for supporting us to move into our new home.Communication has been perfect right from viewing the property.Everything was so organised which worked so well for us.Once w... See more

Rated 5 out of 5 stars

Not moved in yet but the experience has been brilliant and easy so far! Knowing a particular estate agent runs a property has previously put me off having a viewing! But Blue Residential have been so... See more

Company details

  1. Real Estate Agency
  2. also in
  3. Apartment Rental Agency
  4. Property Maintenance
  5. Real Estate Appraiser
  6. Real Estate Rental Agency

Information provided by various external sources

Blue Residential is committed to the highest standards of service provision. Our conscientious and motivated team are experienced in all aspects of property transaction. Sales, lettings and lettings management are at the core of our business. Having two seamlessly linked branches in two prominent high street locations (at Guiseley, Otley Road and Yeadon, High Street) ensures that your property will have immediate and comprehensive exposure. Already we have built a reputation for thoroughness and professionalism.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

128 reviews

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4.5

All reviews

(128)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Blue Are A Big Help

Blue have been helping us find tenants for the last 15 years and have never failed in finding us suitable candidates quickly. They are professional, friendly, and have a wealth of knowledge on the property business which you can tap into at any point with a quick phone call, they always seem pleased to hear from you. Highly Recommended.

16 June 2020
Unprompted review
Rated 5 out of 5 stars

First Class service

Blue have successfully marketed and rented 2 apartments out for us recently. I can not rate them highly enough in terms of the service they have provided particularly during lock down as we really didn’t think we had any chance of renting these out! The virtual tours they did to market the properties was great and they kept us updated through the whole process. Thank you Dan and the team there!

7 June 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service - the team at Blue Residential were straight on the case to find a new tenant with there being only a gap between tenants of a few weeks. Completely hassle free.

4 June 2020
Unprompted review
Rated 5 out of 5 stars

The whole team have been helpful!

The whole team have been helpful throughout the entire process of moving and settling into our home. My partner and I were concerned about the effect Covid19 would have on enabling us to move stressfree however Blue really made it easy. Communications were excellent with Dan, in particular, being quick to respond and always giving clear replies. They also answer the phones promptly - a big step up from large scale letting agencies we have been with in the past.

Highly recommend the Blue Residential team!

2 June 2020
Unprompted review
Rated 5 out of 5 stars

Going that extra mile

I've used Blue's tenant find service for a number of years now and am pleased to report that they went that extra mile during lock-down to find new tenants. In addition to their usual good customer service - they answer the phone promptly and respond timely to requests - Dan took the trouble to compile a professional 'video tour' so prospects could view without actually visiting the property. This paid dividends. He then took the trouble to discuss the prospective tenants - pros and cons - prior to signing them up. I found his knowledge about the local rental market valuable. Concerns about affordability were overcome with a parental guarantee. In short a strong recommend - I'm about to use them again

27 May 2020
Unprompted review
Rated 5 out of 5 stars

5 stars

Excellent supportive service in difficult times.

20 May 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Blue Residential are fantastic. They managed to secure a tenant for my property in a matter of days in such difficult circumstances. I am a first time landlord and Dan guided me through the process with ease. I would highly recommend Blue to anyone!

23 April 2020
Unprompted review
Rated 5 out of 5 stars

The team at Blue Residential were very…

The team at Blue Residential were very professional and friendly. They were very helpful and understanding. My son had to leave his halls due to the pandemic and unfortunately I could not accommodate him at home and needed a property in an emergency and the staff took the stress out of the situation for me, which I really appreciated.

2 April 2020
Unprompted review
Rated 5 out of 5 stars

Helpful, friendly and caring!

After a very stressful week, Dan and the team helped us move into the new house quickly and efficiently. They kept us up to date throughout the whole process and we're extremely professional! I would not hesitate to use them again and highly recommend them to anyone.
Thank you for all your help!

30 March 2020
Unprompted review
Rated 5 out of 5 stars

Good service in difficult times

Blue have worked really hard to secure another tenant as quickly as possible following a very sad and unfortunate situation that left the property vacant. Work was organised quickly to get the property back up to par and they very quickly identified a new tenant.

27 March 2020
Unprompted review
Rated 5 out of 5 stars

Beyond exceptional!

My dealings with Blue, both on the lettings side, and finally when I came to sell my property, have been beyond excellent. I live in Brighton so came to totally rely on Blue’s help and experience. I have been involved with property for years and I have to honestly say I have never come across the professionalism that I have experienced with Blue Residential. All female led, and the only other time I came close to it, was with a one woman letting/sales agency with a property I had in Hastings. What is it about the efficiency of women! There are very few agencies that I have come across in my career, that have shown the professionalism of this company. Thank you Blue Residential. I am indebted to you.

17 March 2020
Unprompted review
Rated 1 out of 5 stars

Rude nasty woman at the guisely office…

Rude nasty woman at the guisely office put me off ever dealing with company again. She was beyond unhelpful,asking personal unrelated questions, arrogant,and completely unprofessional.

11 March 2020
Unprompted review
Blue Residential logo

Reply from Blue Residential

You contacted ourselves yesterday twice and today in relation to viewing a let property. Your phone call today was after you had already objected to questions being asked of you yesterday.

It is quite normal to ask pertinent questions of a prospective tenant for our own security, given we meet you at the property, and to ensure that we are not wasting your, or our, time. Do you have any pets ? Is it for yourself or a couple ? This is not over zealous, was well intended, but you seemed to have objected to this. We need a basic understanding of who you are before we let a property that would be circa £180k in value. Your phone call this morning when you swore and put the phone down on our staff members highlights you are clearly not the tenant for our landlord's properties. The member of staff you refer to has 5*'s reviews below which consistently show her work ethic.

Rated 5 out of 5 stars

Excellent personal service

Excellent personal service. Incredibly helpful in ensuring everything went smoothly and even got us moved in early. Made a big move to a new area really easy.

26 February 2020
Unprompted review
Rated 5 out of 5 stars

Amazing agency

My husband and I have moved in to a lovely little cottage which we have rented through Blue residential. The whole experience from start to finish has been great. We have been dealing with Gill who has been super efficient from helping us get all the paper work sorted to a leaky tap which was sorted in hours. Couldn’t recommend this agency enough.

5 February 2020
Unprompted review
Rated 5 out of 5 stars

Helpful and responsive team

I have been renting properties from Blue Residential for over 10 years. Over the years, Dan and his team have been very helpful and friendly, making sure each move went as smoothly as possible. I recently moved away from the area and will be getting back in touch with Blue if I ever move back.

5 February 2020
Unprompted review
Rated 5 out of 5 stars

Thanks for a fine job well done.

Thanks for a fine job well done. I have no hesitation in unreservedly thanking the staff, specifically Jane and Gill, at the Guisley office of Blue Residential Estate Agents.

By taking cognisance of the urgency with which I desired to conclude the letting/tenancy transaction they succeeded in getting the whole thing done, from initial viewing to getting the keys, promptly and efficiently within 6 days.

They kept me appraised of progress every step of the way and responded unhesitatingly to any and all of my enquiries. Even the unsavoury but necessary chore of signing reams of documents was made a pleasant one by the offer of a nice cup of tea.

Certainly a refreshing change for me from previous dealings with Estate Agents.

Again, grateful thanks and appreciation.

Kindest regards,
Donald Maciver.

1 February 2020
Unprompted review
Rated 5 out of 5 stars

After 7 years of renting in London

After 7 years of renting in London, I was a bit fearful of what 'up north' had to offer. I needn't have worried. Carol and Blue Residential are head and shoulders above what I encountered in London.

Friendly, hassle-free and efficient service. I can't fault them.

Thank you Blue Residential for making my relocation so smooth.

29 November 2019
Unprompted review
Rated 5 out of 5 stars

Could not recommend them more highly

An excellent personal service which has completely changed my opinion of estate agents. Jane and the team were superb throughout the whole of a difficult sale and purchase, to the point where it is likely we would have just stayed in our previous home without their guidance, re-assurance and positive outlook.

29 November 2019
Unprompted review

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