This is our 4th annuity contract we did with Blue Print Income. Everything is always as stated on their site and the customer service is outstanding. The application process is very easy and simple. R... See more
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We found Jason very helpful and informative. He helped us make a decision to invest. We appreciated his candid answers and availability if we have further questions.
I would highly recommend Blueprint Income. Their website is easy to understand and excellent to compare rates from different companies. It only took 7 days from when I first looked at their website un... See more
My name is Sean Rosen. Every time I call and speak to Jason or Corey, they are always great to speak to. Always nice yet professional. I never feel pressured or rushed. They are fast as well. I will a... See more
Company details
Written by the company
Annuities are complicated. But they don't have to be. Blueprint Income offers a curated selection of the top 30 insurance companies, giving you the power to compare annuities in one place. In addition to our online experience, we have a team of annuity experts here to answer questions, process paperwork, and help you feel confident in your decision-making. Blueprint Income is a subsidiary of MassMutual. Our firm joined the organization in February 2021 because our companies share a purpose: to help people secure their future and protect the ones they love. We do this by offering innovative retirement income solutions through a simplified, digital, and customer-centric user experience. As an autonomous company, Blueprint seeks to offer the best annuity products on the market to help our clients achieve financial security.
Contact info
New York, United States
- blueprintincome.com
4.6
Excellent
94 reviews
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Replied to 50% of negative reviews
Typically replies within 24 hours
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I bought 2 jumbo annuities thru these…
I bought 2 jumbo annuities thru these guys…the lack of follow up and attention to details is appalling…whenever you call “operators are busy…leave a message”…i trued to find out the status of one of the actual annuity policies (policy issued 12/22) which i should have received already i was told “we’ll let you know when it gets here”…when i asked them to follow up directly with company vs just hoping for the best, pissed them off…nobody to file a complaint with at company…asked one operator about speaking to a manager about poor service “…I am a manager and director of this company…” What?? If you’re looking for at least “basic level of service and attention to details”…THIS IS NOT YOUR COMPANY…I can’t tell you if these guys are working out of some strip shopping center/warehouse…but they sure act like it
27 January 2023
Unprompted review
Reply from Blueprint Income
Thank you for taking the time to share your feedback. We are deeply sorry to read about your experience and regret any frustration caused. Exceptional customer service is the foundation of our business, and it is clear from your comments that we did not meet those standards in your case.
We understand the importance of timely and accurate information regarding annuity policies, and we apologize for any delays and communication issues you encountered. It is never our intention to make our clients feel undervalued or ignored.
We taken your feedback seriously and have reviewed our service protocols to ensure that a situation like this does not recur. We are committed to providing our clients with the high level of service they expect and deserve.
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