Passed us to Ellwood law who have been very good and quick to respond with early stages of good communication. Managed to find a few car finances on our behalf, fingers crossed for a good result.
Company replied
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See what reviewers are saying
The first agent l spoke to on Monday morning, when l called to report the accident, in my view is top class agent. He demonstrated ability to listen and was more concerned about my well-being rathe... See more
Coming on for nearly 2 years since starting claim ,service has been terrible referral to chase monro and send email asking for update no reply phone does not get answered,phone blue panda and just to... See more
Company replied
I had an excellent experience with Blue Panda. They helped me recover money I never knew I was entitled to. The people I spoke to were friendly, professional, and always kept me informed along the way... See more
Company replied
Company details
Written by the company
Through over 10 years experience in Financial Mis-selling claims, we aim to take the hassle and stress out of claiming compensation. With over 150,000 clients assisted to date, we can investigate and pursue claims on a wide variety of financial products.
Contact info
792 Wilmslow Road, M20 6UG, Manchester, United Kingdom
- 0161 914 5620
- info@bluepandafinance.co.uk
- bluepandafinance.co.uk
4.0
Great
820 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great communication
Great communication. Very professional. Highly recommend
3 October 2024
Unprompted review
Reply from Blue Panda Finance
Hello there,
Thank you so much for your kind words! It was a pleasure working with you, and I'm glad you had a positive experience. Your recommendation means a lot, and I look forward to working together again in the future!
Kind Regards, Blue Panda Finance
Excellent service and communication…
Excellent service and communication throughout!
23 September 2024
Unprompted review
Reply from Blue Panda Finance
Hello there,
Thank you for your feedback!
We’re pleased to hear that you were satisfied with our service and communication. Your satisfaction is our priority, and we look forward to assisting you again in the future.
Kind Regards,
Blue Panda Finance
What a great experience it was speaking…
What a great experience it was speaking with the team, explained everything to me in layman's terms.
Very friendly service from start to finish.
Would highly recommend.
5 September 2024
Unprompted review
Reply from Blue Panda Finance
Dear Ms Forbes, thank you for taking your time and for leaving us a review.
We are so pleased to hear that our agents were friendly with you and that you would recommend us.
All the best of luck in the rest of your claim.
Kind Regards,
Blue Panda Finance
Well it’s been a very long time to sort…
Well it’s been a very long time to sort it out. I’m still waiting for payment or a confirmation of what’s going on. The last time I heard from them was the 03/05 2024. Shocking.
3 May 2024
Unprompted review
Reply from Blue Panda Finance
Hello Yvonne,
Thank you for taking the time to leave your thoughts.
It seems as though we finalised the work on your case back in June and since then your case was transferred over to the relevant firm. You will need to reach out to the firm for any updates for your case. We have completed our free assessment where we look for merits for a claim.
Please reach out to us at vehicle@bluepandafinance.co.uk so that we can forward you the relevant details for the firm that has taken your case on.
Thank you again and all the best for the rest of your claim.
Kind Regards,
Blue Panda Finance
Still waiting for the outcome of a…
Still waiting for the outcome of a possible car finance claim, no emails nothing now for a while, rediculouse having to wait so long for an answer.
Wont be using again thats for sure.
1 February 2024
Unprompted review
Reply from Blue Panda Finance
Dear Stuart,
Thank you for taking the time to leave your thoughts. We are sorry to hear that you are finding this process long. Unfortunately, this can sometimes be the case.
As we have to wait for lenders to respond to our requests, it is sometimes out of our control. We must remind you that we are conducting a free assessment at this time to investigate whether you have merits for a claim and sometimes this can take a while.
I can see that you have previously dropped us an email, we will be responding to this in due course where we can advise you further on your specific case.
Kind Regards,
Blue Panda Finance
Been very easy to deal with & always…
Been very easy to deal with & always keep me up to date with every process. Great customer service
4 September 2024
Unprompted review
Reply from Blue Panda Finance
Dear Angela,
So happy to hear that you found it easy to work with us and that we kept you updated throughout the process. Your praise for our customer service is greatly appreciated.
Kind Regards,
Blue Panda Finance
Discretionary commission claim
Great service from this company everything was straightforward and really easy thank you very much
3 September 2024
Unprompted review
Reply from Blue Panda Finance
Dear John,
Thank you for taking the time to leave your thoughts and we are so pleased that you found our service straightforward and easy. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.
All the best,
Blue Panda Finance
Worse people going Aimee was the one…
Worse people going Aimee was the one dealing with me and believe me she has NO PEOPLE'S SKILLS what so ever I'm going with another company to deal with my car finance refund.
3 September 2024
Unprompted review
Reply from Blue Panda Finance
Hello Wayne,
We are really sorry to hear that this has been your experience when speaking with our Customer Service Team. Please can I kindly ask that you raise this via email to vehicle@bluepandafinance.co.uk so that we can investigate further and provide the necessary feedback and also ensure that your case is moving as it should be.
We thank you in advance for your co-operation.
Kind Regards,
Blue Panda Finance
Reply from Blue Panda Finance
Hello Brendan,
Thank you for taking the time to leave your thoughts.
We are pleased to hear that you found our service very helpful.
Kind Regards,
Blue Panda Finance
Blue Panda were very easy to…
Blue Panda were very easy to communicate with! They always kept me up to date with my claim and any next steps that were being taken. I highly recommend them to help with your claims!
31 August 2024
Unprompted review
Reply from Blue Panda Finance
Dear Charlotte,
Thank you for your wonderful feedback! We’re thrilled to hear that communication with Blue Panda was straightforward and that we kept you well-informed throughout your claim. Your high recommendation is greatly appreciated.
Kind Regards,
Blue Panda Finance
very easy and reliable and excellent…
very easy and reliable and excellent communication
31 August 2024
Unprompted review
Reply from Blue Panda Finance
Hi Chris,
We are so happy to hear that you found our service easy, reliable, and that the communication was excellent. Ensuring a smooth experience for our clients is always our goal.
Kind Regards,
Blue Panda Finance
Great service
Really friendly staff, got to work on my case strait away with little to no fuss, would recommend
1 August 2024
Unprompted review
Reply from Blue Panda Finance
Hello Peter,
We’re glad to hear that our team was friendly and able to start working on your case right away with minimal hassle. Your recommendation means a lot to us.
Kind Regards,
Blue Panda Finance
Reply from Blue Panda Finance
Hi Pawel,
We're pleased to hear that you're happy with the service so far.
We wish you the very best of luck in the rest of your claim.
Kind Regards,
Blue Panda Finance
They were very quick to sort out my…
They were very quick to sort out my claim & asking for the right paperwork. I didn’t have much for them as was a long time ago but they sorted it all for me . No stress at all
31 August 2024
Unprompted review
Reply from Blue Panda Finance
Hi Carley,
We're delighted to hear that the process was quick and stress-free for you. Even with limited paperwork, we're glad we could handle everything efficiently.
Kind Regards,
Blue Panda Finance
Free service that helps check to see if…
Free service that helps check to see if you have a claim. No cost and worth doing just in case you could be due compensation. Thank you for all your help. Will definitely use again in the future if any other issues arise that I may be due compensation.
31 August 2024
Unprompted review
Reply from Blue Panda Finance
Hello Morgan,
We’re glad to hear that you found value in our free service and that we could assist in checking for potential claims. It’s great to know that you would consider using our services again in the future. Should any other issues arise, we’re here to help!
Kind Regards,
Blue Panda Finance
Excellent communication
Excellent communication, easy process to follow, no stress or difficulties throughout.
29 August 2024
Unprompted review
Reply from Blue Panda Finance
Hi Karl,
Thank you for your wonderful feedback! We're thrilled to hear that you found the communication clear and the process straightforward and stress-free.
Ensuring a seamless experience for our clients is our top priority, and it's great to know we've delivered on that. If you ever need further assistance, don't hesitate to contact us.
Kind Regards,
Blue Panda Finance
Smooth process
Smooth process that’s not been difficult to follow or fill out forms.
29 August 2024
Unprompted review
Reply from Blue Panda Finance
Hi Dean,
We’re pleased to hear that you found the process smooth and easy to follow, especially with the forms. Making things simple for our clients is always our goal, and it’s great to know we met your expectations.
Kind Regards,
Blue Panda Finance
Reply from Blue Panda Finance
Hi Josh,
Thank you for your kind feedback! We're delighted to hear that you found our service easy and enjoyable. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. If you need any further assistance in the future, please don't hesitate to reach out.
Kind Regards,
Blue Panda Finance
It was very easy to claim and it has…
It was very easy to claim and it has been quicker than I thought would highly recommend
28 August 2024
Unprompted review
Reply from Blue Panda Finance
Hello Mark,
We are pleased to hear about your positive experience with us.
Providing a prompt and easy service is a goal of ours here at Blue Panda Finance.
All the best in the rest of your claim,
Kind Regards,
Blue Panda Finance
Reply from Blue Panda Finance
Dear Mrs Karen Claxton,
Thank you for taking the time to leave your thoughts, we are so pleased to hear that you found our company easy to deal with.
We are here to provide a service that is easy and transparent for all our clients so it makes us happy knowing that we achieved this with yourself.
All the best,
Blue Panda Finance
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