bluemshop.co.uk Reviews 

62
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness in improving gum health and being recommended by dental professionals. Many people highlight the remarkably fast and prompt delivery service, often receiving orders within 48 hours or even the next day. The ordering process is described as simple and efficient, with customers appreciating the overall excellent service. However, some customers also noted concerns regarding the delivery experience. People mentioned issues with the chosen delivery companies, including parcels not showing up, being delivered to the wrong address, or left with a concierge.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Product

Customers consistently note positive experiences with product, often praising their effectiveness for gum... See more

Order

Reviewers highlight positive aspects of order, with many praising the easy and efficient ordering process and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website was easy to navigate and everything I required was in stock. Products are pricey but you get what you pay for. This site/products were recommended through a recent dental visit (21D). I'm... See more

Rated 5 out of 5 stars

Just had dental implants and was given a free starter pack from the company that done my procedure. I love the bluem products so ordered some extra supplies, I was amazed how fast delivered was, I 10... See more

Rated 5 out of 5 stars

Having had a full set of new teeth fitted by 21D I was told that Blue M products were the best and I was given a complementary set of products , and I agree the products are great . When I ran out I... See more

Rated 5 out of 5 stars

It's still a bit early for a conclusive review, but I’m already seeing great results. After just a few days of using the toothpaste and mouthwash, the inflammation in my gums has noticeably reduced. I... See more


Company details

  1. Dental Supply Store

Written by the company

blue®m is an innovative oral care company committed to transforming the way we approach oral health, bridging the gap between dentistry and overall well-being. Founded in the Netherlands by a team of forward-thinking dentists, oral surgeons, and implantologists, blue®m is rooted in a passion for preventive care and driven by scientific excellence. The company was established with a clear mission: to create advanced, effective, and biocompatible oral care solutions that support natural healing processes and promote long-term oral health. At the core of blue®m’s product range is the power of active oxygen, a unique ingredient that stimulates wound healing and combats harmful bacteria without disturbing the balance of the oral microbiome. This sets blue®m apart from traditional oral care products, which often contain aggressive chemicals that can do more harm than good. From mouthwash and toothpaste to oral gel and foam, every blue®m product is carefully formulated to be gentle, safe, and especially beneficial for patients with dental implants, braces, or sensitive gums. Used and recommended by dental professionals worldwide, blue®m products are trusted in both clinical and at-home settings. The brand’s dedication to quality, sustainability, and innovation continues to set new standards in oral care. With a global presence and a loyal professional community, blue®m is not just a brand, but a movement towards a healthier mouth and a healthier body.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

62 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(62)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery and great products.

29 March 2026
bluemshop.co.uk logo

Reply from bluemshop.co.uk

Thank you for your kind review. We’re delighted to hear you’re happy with our service, delivery, and products. We really appreciate your support.

Rated 5 out of 5 stars

My hygeinist recomended me the…

My hygeinist recomended me the toothpaste, I have noticed a vast improvement in my gum health since using it.

27 February 2026
bluemshop.co.uk logo

Reply from bluemshop.co.uk

Thank you for your wonderful review. We’re delighted to hear that your hygienist recommended the toothpaste and that you’ve noticed such a significant improvement in your gum health since using it.

It’s always fantastic to hear positive feedback like this, and we’re so pleased the product is making a real difference for you. Thank you again for your support and for taking the time to share your experience!

Rated 1 out of 5 stars

I found the product smelt and looked…

I found the product smelt and looked like cheap detergent. It was also very astringent.

28 February 2026
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Reply from bluemshop.co.uk

Thank you for your feedback. We’re sorry the product wasn’t to your liking. Our formulations are designed to deliver clinical benefits, which can sometimes result in a different taste or sensation compared to standard products. We appreciate your comments and will share them with our team.

Rated 3 out of 5 stars

Postage so expensive and huge packaging…

Postage so expensive and huge packaging for such a small item

28 February 2026
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Reply from bluemshop.co.uk

Thank you for your feedback. We’re sorry the delivery and packaging didn’t feel proportionate to your order. We understand how this can be frustrating and will take your comments on board as we review our packaging and shipping processes.

Rated 2 out of 5 stars

Items i ordered was fine

Items i ordered was fine, just the delivery leaves alot to be desired, apc say there delivery this day and don't show up, zero way to track your parcel and never an estimated delivery slot like all other delivery companies

28 February 2026
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Reply from bluemshop.co.uk

Thank you for your review. We’re glad the items met your expectations, but we’re sorry the delivery experience wasn’t up to standard. We completely understand how important clear tracking and reliable delivery times are. Your feedback is very helpful, and we will raise this with our delivery partner.

Rated 4 out of 5 stars

I love the products

I love the products, but the delivery company didn’t delivered them to my home, they were left with the concierge, not good!

25 February 2026
bluemshop.co.uk logo

Reply from bluemshop.co.uk

Thank you for your feedback. We’re delighted to hear that you love the products, although we’re very sorry to hear about the delivery experience.

We understand how disappointing it is when a parcel is not delivered directly to your home as expected. Your comments regarding the courier service are appreciated, and we will certainly pass this feedback on to help improve future deliveries.

Thank you again for your support and for taking the time to share your experience with us.

Rated 5 out of 5 stars

Being a customer of Blue M products

Having had a full set of new teeth fitted by 21D I was told that Blue M products were the best and I was given a complementary set of products , and I agree the products are great . When I ran out I quickly realised that popping to a Boots or similar was not an option !
I ordered on line and products were dispatched and updated by company in a timely fashion . I placed my second order very recently and again my experience was totally positive . Thank you .

1 January 2026
Rated 2 out of 5 stars

The option of leaving the parcel in a…

The option of leaving the parcel in a safe place when we are not in is not available

29 October 2025
bluemshop.co.uk logo

Reply from bluemshop.co.uk

Thank you for your feedback. We’re sorry to hear about your experience, but unfortunately, this issue is related to our courier service and is not something we can control directly.

Thank you for your understanding.

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