Blue Light Card Reviews 

Had a problem with my cinema vouchers, emailed blue light and christian sorted the problem within a few days of having all the information that was needed, so I could use my cinema vouchers for another day.
Absolutely great service 5 stars. Thank you Christian.

This helped me save money

The Blue Light Card offers great value for money and also provides opportunities and inspiration to try new things.

Some issues with eligibility and ID verification for a renewal were swiftly resolved.

Highly recommend getting the card if eligible..

The support team member where very polite and efficient and understood the issue immediately. Within a few well written emails the matter was concluded successfully.

excellent service. the help and support I got from Lilu was beyond my expectation. Really impressed by the support.

Issue was resolved quickly sakari responded quickly and when it didn't work the first time she continued to problem solve until it worked. Thankyou

The customer care that I have experienced is very poor. I have been a BLC member for 3 years, and it has been very hard to get accessible help when things go wrong.

I tried to buy a discounted gift card for my shopping as I do sometimes - but Apple pay check out kept declining, despite funds on all my cards.
I then got an email from BLC to say my account access is blocked, and no explanation why. I could no longer log in at all and this caused me to lose out on discounts and savings I would have accessed.

Sent a help request the same day and got nothing back for days and days. Contacted them via Facebook messenger, and they initially offered to help me get back into my account, but then just pushed back and said they will raise a complaint for me. No account access yet restored, not even after two weeks of chasing, and it is still unsolved.

It is not worth having this BLC card if you cannot access the benefits and the communication at BLC is really slow and non transparent in my experience.
There is no phone line for those with accessibility issues, and long delays and deferrals by email communication.

I won’t be renewing or recommending BLC to my colleagues after this I am afraid, as the service is not reliable.

This is such a brilliant card. Just got to ver 5% discount from Currys. I needed to buy a Curry’s gift card to get the discount but that was simple - I did it in store

I had an issue which related to my renewal date, Naomi listened to my message and resolved the unfortunate doubling of my membership. She cancelled the second account and refunded the subscription. Grateful thanks for a no hassle solution.

I had difficulties in renewing my card as the links appeared to freeze and was unable to update information.
Carly was incredibly helpful and sorted out the problem .

Thankyou Carly :)

Danielle helped me with the process of setting up the Blue Light card. She was very patient with my poor technology skills!

Had problems proving my status. Naomi was a great help and I got there in the end.

Frustrating promises of discounts that are often impractical to obtain or have significant caveats attached 5

Lilu was so helpful when I needed to update my details. Love the Blue Light Card and the customer service x

I had a blue card but after I retired I didn’t know how to renew my card as was asking for works number etc and I never had one then . So found it difficult. I since emailed blue light and got the instructions of how I can still renew my card even tho I’m retired so thank you

Madison was very quick to respond and sorted out my problems very promptly

Paulina has been extremely helpful to me over the past week when I been facing issues with my account. Their rapid response and quick action has given me every confidence as a blue light worker in the support and gratitude given.

Thank you very much Paulina and the Blue Light Card team.

customer service - Victoria was fantastic once she got involved , she resolved my issue promptly and efficiently.

Great value membership and large choice of vendors

I had a problem logging into my account and Gurmel helped me resolving the issue in no time.