2 stars for results. I compared with the Genova results, which were more detailed, plotted in graph form and had additional suggested actions. 5 stars for speed. The whole process was very quick... See more
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Review summary
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Overall a good experience had with this company. The whole process of booking in a date to get my bloods taken and receiving my results took a little longer than anticipated but got there in the end.... See more
2nd time using Blue Horizon. So easy to select & order tests. The instructions for finger testing is extremely clear & helpful so no problem in doing it. The results were back within 2 days. The added... See more
As usual a great service. I made a mistake when ordering the blood draw and it was quickly and efficiently sorted out. The results were extremely fast too, always a bonus! I'd recommend Blue Horizo... See more
Company details
Written by the company
Since 2009, our website has offered individuals the convenience of ordering home blood test kits online for health screenings, thyroid function assessments, and various other health conditions. Dr. Graham Johnson, our Medical Director, leads our small, friendly team. We are dedicated to providing you, the patient, with timely private pathology blood test results at home. We take pride in understanding your needs and helping you select the appropriate tests. Just follow the provided instructions, and let Team Blue take care of all your home blood testing requirements.
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4.2
Great
390 reviews
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Well organized
Well organised and great to have the option of a nurse paying a home visit to do the blood test
8 March 2025
Reply from Blue Horizon Blood Tests
Thank you so much for your kind words!
We're delighted to hear that you found our service well-organized and that the option of a nurse home visit made the process convenient for you.
Providing a seamless and flexible blood testing experience is our priority, and it’s always great to know when we've met our customers' expectations. If you ever need our services again, we’d be more than happy to assist.
Thanks again for your feedback, it’s truly appreciated!
Becky : )
Reply from Blue Horizon Blood Tests
Thank you so much Sandra for letting us know that our service was well worth it.
We truly appreciate your comment!
Jason : )
Do they even believe in their own test?
The kit was delivered promptly with clear instructions and I recieved the results before promised. However, the GP report about any results that were out of their reference range was unhelpful. There was only one result I really wanted to know and the doctor said “The elevated levels of rT3 are unlikely to be of any clinical significance , although opinions vary…..”. I was fully aware of the controversy around the significance of RT3 levels. However, why do they offer this test, which they charge a significant amount for, if their own staff don’t believe it is ‘significant’. I was disappointed by this statement.
6 March 2025
Reply from Blue Horizon Blood Tests
It sounds like you had a frustrating experience with the interpretation of your Reverse T3 (rT3) test results.
I understand your concern, but please remember our service is aimed at those who are well informed or who have engaged, or will engage a practitioner, to interpret their results.
We are also pleased to be able to provide tests which we believe individuals should be able to access, whatever the conventional view is upon their usefulness. To expand a little on the original deliberately only advisory comments please feel free to email me rebecca@bluehorizonmedicals.co.uk
Best wishes,
Rebecca.
Finger prick Wellwoman blood test
Easy to follow instructions. Fast and efficient processing. Clear Doctors observations.
5 March 2025
Reply from Blue Horizon Blood Tests
Thank you for your kind words!
We're so pleased to hear you found the process easy to follow and efficient.
Our team works hard to ensure everything runs smoothly, so it's great to know it made a difference for you.
We also appreciate your feedback on the doctor's observations, clarity is key when it comes to health, and we’re glad it met your expectations.
Becky : )
Thyroid premium gold test
My sample kit arrived in a timely fashion, containing everything I needed for the blood sample with simple instructions. After posting I was notified that the sample had been received and was fine. The results followed quickly
12 March 2025
Reply from Blue Horizon Blood Tests
Thank you for your kind words!
We're so pleased to hear that your sample kit arrived promptly and that you found the instructions straightforward.
It’s great to know the process went smoothly from posting your sample to receiving your results quickly.
We really appreciate you taking the time to share your experience!
Becky : )
A good way to monitor your health
I had a great experience with this private company; my blood test was done quickly. It would have been even better if they provided an app to monitor the results digitally.
10 March 2025
Reply from Blue Horizon Blood Tests
Thank you for your lovely feedback!
We’re so pleased to hear that you had a great experience and that your blood test was done quickly.
We’re always looking for ways to improve, and a digital app for results is a fantastic suggestion, definitely something we’ll keep in mind for the future.
Thanks again for sharing your thoughts!
Becky : )
Poor communication however great service
The test was completed very quickly and very comprehensive feedback.
However I could not get a response from the chat which was very frustrating. I tried at least three times. I was concerned about a mistake in my order.
3 March 2025
Reply from Blue Horizon Blood Tests
We're delighted to hear that you found the test process quick and the feedback comprehensive!
We're sorry to hear that you didn't receive a response on live chat as expected. Please know that you’re always welcome to email us anytime, day or night, and our customer care team will be happy to assist with any issues.
Upon reviewing our live chat system, we can see that a response may have reached you a little later than expected, our sincere apologies for answering a tad later than expected.
Nickie : )
Blood sample in the post Monday
Blood sample in the post Monday. Results back Wednesday afternoon ... Inclusive of Blue Horizon doctor review with advisory on my results. A quick turnaround
5 March 2025
Reply from Blue Horizon Blood Tests
Thank you Sanjay for your lovely feedback and we are really happy that you found our service quick and efficient!
Thank you for taking the time to let us know!
Jason : )
Great labs but disappointing blood collection
Prior to ordering, I contacted customer service via few times: one advisor suggested they could look at an offer the other said no- pot luck.
The home blood service said their were no specific times noted for collection even though my test did. As I followed her advice, this has caused a lot of anxiety.
She sounded knowledgeable, and she was polite and friendly during the collection; however, as I told customer service (no response) l, this service would be improved:
Wearing a uniform
Showing ID
Hand washing after touching pets (before collection,)
Opening the box in front of the patient to show the syringe was safe would ease anxiety.
Test was returned quickly
19 February 2025
Reply from Blue Horizon Blood Tests
Thank you for bringing this to our attention.
We have passed this information on to the relevant section and sincerely apologise.
Please be assured that we are addressing this matter.
Here at Blue Horizon Home Blood Testing, we are dedicated to ensuring our patients are cared for and dealt with in a professional manner.
We truly appreciate all feedback, both good and bad, as it helps us to address every aspect of a situation and continuously improve our services.
If you need any clarification or further assistance, please feel free to contact Rebecca at rebecca@bluehorizonmedicals.co.uk.
Jason ; )
Great customer service and quick
Great customer service and quick, thorough results. Thank you!
25 February 2025
Reply from Blue Horizon Blood Tests
Thank you for your kind words!
We’re so pleased to hear you had a great experience with us. Providing quick and thorough results while offering excellent service is exactly what we aim for, so it’s fantastic to know we’ve met your expectations.
Becky :)
Reply from Blue Horizon Blood Tests
That's great to hear!
Thank you for taking the time to let us know.
Becky ; )
Expedient service while away from my…
Expedient service while away from my home. Invaluable , prompt, straightforward instructions I would recommend.
20 February 2025
Reply from Blue Horizon Blood Tests
We're so pleased to hear that you found our service invaluable and straightforward Jane, It’s great to know we could provide a prompt and seamless experience while you were away from home.
We really appreciate your recommendation!
Nicky ; )
Came 1 day later as promised
Came 1 day later as promised. Thankyou. Will.definitely use again
12 February 2025
Reply from Blue Horizon Blood Tests
Thank you so much for your five star review, we really appreciate it!!
Jason ; )
comprehensive blood panels, prompt results.
Clear instructions, helpful online support, comprehensive blood panels on offer (only provider I am aware of which does RT3), and results well within the turnaround time (results came at 8 working days, where given turnaround time was 17 working days)- was chuffed with that!
17 February 2025
Reply from Blue Horizon Blood Tests
Thank you Naomi, We’re really pleased to hear you found the process clear and the support helpful.
It’s great to know the turnaround time exceeded expectations, always a win!
And yes, we do like to offer a comprehensive range of tests, including RT3, as we know how important these can be.
Really appreciate you taking the time to share your experience!
Becky :)
Prompt and efficient
17 February 2025
Reply from Blue Horizon Blood Tests
We are so pleased you found our service prompt and efficient, thank you for your five stars!
Jason ; )
Fast turnaround of results
Fast turnaround of results. Took a while to book in the nurser visit.
14 February 2025
Reply from Blue Horizon Blood Tests
We’re really glad you found the results turnaround quick, that’s always our goal.
We understand that booking the nurse visit took a little longer than expected, and we appreciate your patience. Thank you for your comments they are really helpful.
Becky :)
Good company
Good company. Really glad i did it. Happy with the speed of results and advice given
10 February 2025
Reply from Blue Horizon Blood Tests
Thank you for your kind words!
We're so pleased to hear that you had a great experience and that everything was handled quickly and efficiently.
Providing clear results and helpful advice is exactly what we aim for, so it’s fantastic to know we met your expectations.
Becky :)
Absolute scam
Absolute scam, incomprehensible emails, with buried links to say you attended an appointment that you already made with them. Blood drawn on Jan 30th, results due Feb 24th. Not worth £300 or anything close to it.
30 January 2025
Unprompted review
Reply from Blue Horizon Blood Tests
I’m really sorry to hear that you’re feeling frustrated, and I’d love to help answer all your questions.
The turnaround time for your test depends on which one you had. We provide estimated turnaround times on each test’s description, but I’d be happy to check this for you.
Regarding your concern about buried links, I’m not entirely sure what you mean, but I’d love to assist further. Please feel free to email me directly at rebecca@bluehorizonbloodtests.co.uk, and I’ll make sure you get all the information you need.
Looking forward to hearing from you!
Best regards,
Rebecca
Wonderful service. So glad I used Blue Horizon
I had a home visit for bloods. Nurse was friendly, gentle and punctual. I Was able to get appointment for nurse visit straight away. Results were returned quicker that expected. Now just the long wait for my doctors appointment
31 January 2025
Reply from Blue Horizon Blood Tests
Thank you for your lovely feedback!
We’re so pleased to hear that your home visit went smoothly and that the nurse made you feel comfortable. It’s great that you were able to book in quickly and receive your results sooner than expected, always a bonus!
Jason ; )
Reply from Blue Horizon Blood Tests
Thank you Neil!
We’re so pleased you found the process efficient and the results informative, that’s exactly what we aim for.
We really appreciate you taking the time to share your feedback.
Nicky ; )
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