Old company page Reviews 32

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I am currently doing the verification steps which has been pretty smooth so far. The FAQ’s explain quite a lot of questions but I had to contact customer service various times over the last... See more

Rated 1 out of 5 stars

Blue guardian is a big Scam! Passed my phase 2 of the 200k challenge 17 days ago! And didn’t receive my funded account. They said that the account was flagged but without any reason. I respecte... See more

Company replied

Rated 5 out of 5 stars

HI i just purchase an account with help of discount blackfriday and that was nice ! The process is simple and secure I receive credential, platform link, receipt immediately in resume it was easy... See more

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4.2

Great

TrustScore 4 out of 5

32 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

They may not be able to take in new business...

They were recommended by a trader on Trading Nut, and everything looked good on their website until I tried signing up. It took several hours over two days to realize they have no Tech Support and no Customer Service phone number, and the text chat support was zero help. And all I was trying to do was pay their fee!

Very frustrating, as I tried everything, using my computer and my iPhone and three different browsers, dumping cookies and restarting, logging in and out. The last thing they said to me was the problem must be on my end. I'm using an Asus Rog Zephyr, for gawd sake. They are behaving like they are going out of business.

19 June 2023
Unprompted review
Rated 5 out of 5 stars

Please Read - Recent 50k Account Purchase Review

I am currently doing the verification steps which has been pretty smooth so far. The FAQ’s explain quite a lot of questions but I had to contact customer service various times over the last 2 weeks. So far they has been professional but could reply quicker. Customer service confirmed I will be getting my first payout in the next few weeks which I’m pretty happy about.

Positives:
- Cheaper than other prop firms (FTMO, AlphaChain etc)
- Good Trading Interface
- Clear rules, easy to follow, solid FAQ page
- Professional Customer Service

Negatives:
- Customer service can be slow
- Does not allow purchases in £ Pound Stirling (local currency)
- No educational section such as help videos on trading

28 October 2022
Rated 1 out of 5 stars

I passed two stages

I passed two stages
And with a shocking message
Says I'm rejected
without any evidence
Although I worked hard
There is no evidence
So only the company wants to lose

19 October 2022
Old company page logo

Reply from Old company page

Dear Mohammed,

Thank you for your review, we have explained to you in details as to the reasons why your funding was rejected which was due to a violation to our rules stated in the FAQ.

If you enquired further assistance with the outcome, we are happy to discuss in more details with you via our management email - funded@blueguardiancapital.com.

However, you decided to create numerous fake reviews with the intention to damage and tarnish the reputation of our company which we do not appreciate nor tolerate.


Rated 1 out of 5 stars

Scammer Company and Bad support

They probably don't have financial liquidity, I was a profitable trader in phase 1 with manual trades, and in phase 02 I made manual trades and used an EA on the account.
After a lot of effort, I finished the phase, and to my surprise, I was surprised by an email, simply saying that I was not consistent for having used different strategies, so it was not possible to evaluate myself. Probably if you use lots of different sizes you won't have the account approved either.
Easy to be on the other side, and just kick us who are trying our best to be profitable.
I then requested a refund of my financing fee, and was refused by them, which leads me to believe that they are SCAMMERS and only want our fees.
You can see that the site itself has already removed several existing fake reviews.
So don't waste time with companies like this, always look for the best and oldest, as they are the most reliable.
I feel robbed by them, it was so simple to refund the customer, they preferred to harm me.

18 October 2022
Old company page logo

Reply from Old company page

Dear Francisco,

Thank you for your review, we have no intention to harm anyone, only a focus to aid experienced, consistent traders.

In the email reply we have explained in details as to the reasons how your strategy violated our terms and conditions (Rules - section 12). We have no hidden rules as everything is explicitly stated in the FAQ.

Rated 1 out of 5 stars

They gave me a reason not to give me a live account

Blue guardian capital is a scam.. I worked hard for two months to get the live account and passed both phases but I was sent an mail today saying that my strategies were not consistent..I see an EA which is allowed and I also used my regular trading strategy which I used to make 18k last week. I don’t see how my strategy is not consistent if use the same trading strategy in my personal accounts and other prop trading firms.. DO NOT PURCHASE FROM THIS FIRM ..THEY ARE NOT REAL and also check out their Instagram, the comments are blocked off..what business blocks off their comments

I just saw ur reply and you didn’t explicitly say that EA trading had to be used and manual trading has to be used..if u said that then whatever ur decision that was made would be clearer but no it wasn’t. Don’t wish me luck I am a profitable trader and you busy are scammers..all I need is my refund of $897 that’s all cos I passed the two phases. Even ftmo doesn’t restrict ur trading styles and they are #1

2 October 2022
Old company page logo

Reply from Old company page

Dear Chiagoziem Chinwuko,

Thank you for your review. We have explained in details as to the reason behind why we are unable to fund your trading strategy.

We have no restrictions to the use of an Expert Advisor during the evaluation phases, however there was a mix of trading styles as you were both manually trading as well as using an EA. We have no hidden rules as it is very clearly stated in our FAQ that "the same trading strategy must be used across the full evaluation phases".

This is for us to have a guide and understanding as to how you will trade on our funded account and ultimately gives us a measure as to the risks associated with your trading strategy.

We understand your frustration however we do wish you all the best going forward.

Rated 5 out of 5 stars

Great affiliate program

my only business with blueguardian so far was through Affiliate program they are the best in this regard with 20% commission on every sale!. I had a technical issue with my referral which wasn't appeare in the website, but after providing the requested information they send me the commission.

6 September 2022

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