Needed to have a gas pipe in fire place removed ,Garry sorted it within a few days Been using Blue flame for 3 years now, would highly recommend for any work you require
Company replied
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Needed to have a gas pipe in fire place removed ,Garry sorted it within a few days Been using Blue flame for 3 years now, would highly recommend for any work you require
Company replied
Garry came out and gave a good quote 24 hours after filling in the web form following a complete boiler failure. He went above and beyond to fit a new install in within 48 hrs with John completing th... See more
Company replied
Perfect service. Turned up on time in a smart uniform to give us a friendly no obligation quote, answered all our questions honestly & gave great advice . Updated us by email & text without us having... See more
Had a new condenser boiler fitted. Carl did a fantastic job. He was professional, polite and thorough. He made sure boiler and the new Hive control was working before he left. He left no mess, old boi... See more
Company replied
Blue Flame Gas Solutions is a family-run business offering expert heating, plumbing, and electrical services across South Wales—Established in June 2015, we are now in our 11th year, proudly serving homeowners in Cardiff, Newport, Bridgend, Swansea, and surrounding areas. —————————————————————————————————————— We specialise in affordable boiler cover, central heating cover, plumbing cover, and electrical cover, giving homeowners peace of mind all year round. If you’re looking for a new boiler installation, we offer professional advice, fast turnaround, and competitive boiler quotes with no pressure or hidden fees. —————————————————————————————————————— As a Which? Trusted Trader, we’re known for honest pricing, reliable workmanship, and personal service. We’re not a big corporate with multiple layers — we’re a small, dedicated team you can reach directly. —————————————————————————————————————— There are no call centres, no long waits, and no being passed from person to person—You can even WhatsApp our team directly—quick help and fast communication. —————————————————————————————————————— We provide—full aftercare on all boiler installations and boiler cover options inc.plumbing and electrical. —————————————————————————————————————- From fast boiler quotes to long-term home cover, Blue Flame Gas Solutions is the local reliable choice for heating, plumbing and electrical services across South Wales. ——————————————————————————————————————- Thank you for choosing a local business you can count on.
Penrhiw, Tynycymmer Close, CF39 9DE, Porth, United Kingdom
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Great service - helpful, quick response to queries. Clean, efficient and competitively priced. Recommended!

Reply from Blue Flame Gas Solutions
I would definitely recommend Garry and the boys for any heating requirements. No job is too big or small and they are all very helpful.
You're in safe hands with Blue Flame Gas Solutions!

Reply from Blue Flame Gas Solutions
Garry was very helpful from my initial enquiry, and explained what would be our best option. Leon arrived right on time to do the job and i have no hesitation in recommending him.

Reply from Blue Flame Gas Solutions
I can’t recommend Blue Flame Gas Solutions Ltd highly enough. They provide the competitively priced, prompt, and efficient service we hope to get but rarely do. Garry Lloyd and Leon Rowlands are a pleasure to deal with; personable and considerate. They go the extra mile ensuring the work is done with the minimum of disruption and providing thorough answers to any queries even phoning/visiting after the work to ensure everything is in order. Truly a 5 star service!

Reply from Blue Flame Gas Solutions
Very good service. Quick and efficient installation. Would recommend to all

Reply from Blue Flame Gas Solutions
Very prompt to reply for quote, and queries. Explained different options. Appreciated prompt communication. Carried out what they said, and followed up to ensure I was happy with outcome.Neat and tidy. Yes I would recommend and use again.

Reply from Blue Flame Gas Solutions
I would recommend Blue flame gas solutions to anyone. They fitted a new boiler for me. They were competitively priced, prompt, and a clean no mess in and out job. It was a pleasure doing business with them. Thank you Gary and Leon

Reply from Blue Flame Gas Solutions
Thank you for your excellent service. Installed a new boiler. I would certainly recommend them.

Reply from Blue Flame Gas Solutions
Just had a new boiler fitted by Blue Flame, totally professional from start to finish. Turned up when they said they would and worked quickly & cleanly. Both Garry & Leon were extremely helpful. From my experience I would definitely recommend to anyone.

Reply from Blue Flame Gas Solutions
Excellent Service! Highly recommend! The engineer (Garry) came to service my boiler and went out of his way to fix numerous unrelated problems. Very happy customer. Friendly, professional and highly reliable.

Reply from Blue Flame Gas Solutions
If you want a reliable trustworthy company whose customer service and quality of workmanship is second to none give Garry a ring. You will not be disappointed.

Reply from Blue Flame Gas Solutions
Great service. Really helpful when recommending a new boiler and quick turnaround in getting my new boiler installed when my old one died. Highly recommended.

Reply from Blue Flame Gas Solutions
All work done to very high standards! And blue flame are really reliable I really recommend them 10 out of 10

Reply from Blue Flame Gas Solutions
Great company. The boys are very good and clean and Gary always responds to any query. would def recommend

Reply from Blue Flame Gas Solutions

Reply from Blue Flame Gas Solutions
I asked Garry to come and give us a quote following me having a quote from another well known company. He came out himself to give the quote and there was no sales men just a decent guy coming out to inspect the job. He then emailed me a quote with which I was more than happy with the quote as he had beaten the other company by £800 which with them included giving me £200 off for the old boiler. I contacted Garry on the Saturday. The Monday he came out inspected the job and give me a quote all within a few hours.
Garry agreed to come and do the job on the Friday for me as we had been without heating explaining that he had already committed to another job for 2 days. On Friday they arrived promptly as agreed and competed the job. We had a 30 year old boiler removed and a new boiler fitted including having to change the location of the flue. The team cleaned up as they worked and ensured that there was no mess left. Before he left he ensured that he showed us how to use the system and as we do not use the timer did not over complicate things when showing us how to use our new system. I cannot recommend Garry and his team enough. They are honest, hard working and reliable guys who are also very friendly. With the weather that we had we were expecting there to be a delay because part of the work required them to be outside but they did not and knuckled down and got the work done. We are more than happy with our new system and cannot recommend these guys enough.

Reply from Blue Flame Gas Solutions

Reply from Blue Flame Gas Solutions
I have no hesitation in recommending Blue Flame to everyone. I very recently had my boiler changed ( my old system was 35 years old) . Garry and his mate arrived right on time and worked really hard to get the job finished in two days. The end result is amazing! The guys were lovely and the work had been completed to an exceptionally high standard. There was no mess at all, and there was nothing left fir me to dispose of. What can I say? Well done Blue Flame , thanks you for an amazing job. Cheers. Rachel

Reply from Blue Flame Gas Solutions
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