Blue Fang Solutions LLC Reviews 166

TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

Had numerous instances where our Valheim server was just offline this past year, episodes of poor connection, players unable to connect. Unable to access file manager for around an entire day at times... See more

Company replied

Rated 5 out of 5 stars

i got frustrated over another serverhost place ignoring me for two days with the server down and moved to blue fang and oh my god the difference in customer service is VAST !!!!!!! I cant keep up with... See more

Rated 5 out of 5 stars

I've been using BlueFang for a couple years now on and off. Usually just get a server for a month or two when playing a game. Very fast server setup, good interface (including FTP), never a problem wi... See more

4.5

Excellent

TrustScore 4.5 out of 5

166 reviews

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Rated 5 out of 5 stars

I always use BlueFangSolutions for gaming servers

I always use BlueFangSolutions when I need a server. There servers can take around an hour to be partitioned the first time, but it is worth the wait. The customer service is friendly, and informative. Your servers are always quick and responsive with an in depth overseers page.

8 April 2020
Unprompted review
Rated 5 out of 5 stars

Just purchased a server for myself and…

Just purchased a server for myself and my friends to play during this global shutdown. Jeff, my chat agent was incredibly helpful in helping me get set up and familiar with online game hosting again. A+ service. Thank you, Jeff.

4 April 2020
Unprompted review
Rated 5 out of 5 stars

Great experience with Blue Fang

I have had a very good experience with Bluefang, the cost of the game server was really affordable, made it very to order. When I eventually had to cancel the server since my friends all moved on the other games, the customer service was helpful and the process was very simple.

28 March 2020
Unprompted review
Rated 5 out of 5 stars

Awesome

Awesome! I'm not exagerated person. I measure with the same critery. And let me say, in my opinion was the best attention ever! Efficient, quickly, professional, and extra mile included. I know, look like one of them talking about they selve. But is not. I'm a real customer with all issues attended. My name is Washington and I'm using bfs for 2 month now. I hope use for long time. Congratulations and continue with your great hard work!

27 March 2020
Unprompted review
Rated 4 out of 5 stars

I'm only on day 2 of using the service…

I'm only on day 2 of using the service and will update if my experience changes.

Customers support is 10/10 they have been super helpful. We are running a 7 Days to Die Modded server (Supported by Blue Fang) and the mod that they installed didn't work the first 2 times but they did finally get it working for us.

I'd say 10/10 customer service 4/5 due to the fact that a "Supported mod" didn't install correctly twice.

6 February 2020
Unprompted review
Rated 5 out of 5 stars

I have used many servers in the past…

I have used many servers in the past for 7 days to die and minecraft, ark and conan, but this server host has the best customer service i've ever experienced. There is live chat and it's like instant on :) . They do not say that live chat is for new people looking to rent, like other places i've rented from. They answer and help with the troubles right then and there and until it is corrected <3 I love this about them. So if you are looking for a server host, this place is great and there is no lag on my server, lol I even drop mined a tower in the city to see if it would lag, nope just a few points of fps drop and that is it with other players on the server. Good stuff here :) join today <3 .

29 January 2020
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Very helpful and patient to customers who have no idea what to do or new to setting up a server... tracy and brad help me get started thank you guys so much. You cannot find a better quality customer service or a faster response time than BFS. I highly recommend this company.

27 January 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant tech support

Brilliant tech support. Regardless of the time of day or what's happening, someone is there and able to help me. I've had to contact them 4 times now and every time it's been solid. It's been so much better than any of the other providers we've tried. Web UI does what it needs to and none of your files are behind a paywall. Great place to be.

24 January 2020
Unprompted review
Rated 5 out of 5 stars

Amazing company

Quick setup and great responses to support tickets. Tracy was extremely helpful in working through several configuration issues. I cannot recommend Blue Fang enough!

22 January 2020
Unprompted review
Rated 5 out of 5 stars

I have had two issues setting up my…

I have had two issues setting up my space engineers server.. not only were the support staff willing to help me out they replied with-in minutes of my request. Tracy @support is by far the best admin I have worked with for online support of any service!

22 January 2020
Unprompted review
Rated 5 out of 5 stars

Tracy and Craig, AWESOME

Tracy and Craig,

Both are wonderful and the most helpful techs when it comes to server configs, both show extreme patience and are willing to explain and even go the distance to double check the work that you think you did right. For instance, we recently removed our join password from our servers and lost all the clusters to the main server. After 3 days of figuring things out ourselves, we decided to contact tech support, and Tracy, came on and instantly helped us get our server back up and running. It was a check mark we forgot to unselect on our server search. It took only 3 mins. Such wonderful staff!! Keep up the great work you guys!

15 January 2020
Unprompted review
Rated 5 out of 5 stars

Customer service is the priority

The best part of the service is the customer service. You don't feel like you're on your own at any time, and server related issues are usually remedied swiftly, as in minutes. I am satisfied with my care.

3 January 2020
Unprompted review

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