The health consultant, Neil C., was friendly and informative and put us at our ease, explaining exactly what was going on at every step of the appointment. From past experience, reports are sent o... See more
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Sharon at View Hotel, Eastbourne today was brilliant. She explained everything very thoroughly and was very patient. I was a slow bleeder which she explained was as I had been a blood donor. This requ... See more
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Leanne who did my Wellness checks at Marriott Hotel, Gateshead was brilliant. Made me feel comfortable from the off. Explained everything clearly, l could ask anything. Someone who is petrified of nee... See more
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My annual health check with Richard today. Thoroughly professional throughout and so relaxing I had my lowest ever BP reading! Looking forward to getting the results and comparing to last year's resul... See more
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Company details
About Bluecrest Wellness
Written by the company
Our multi award-winning service helps people like you take control of their health.
We’ve undertaken over 560,000 health checks since we established in 2012, including tests for heart disease and stroke, cancer risk, cholesterol, diabetes, liver function, kidney function, digestive disorders, bowel health, anaemia and much more.
We aim to inspire and motivate our customers to make the right decisions about their health now in order to live healthier, happier and longer lives. We position ourselves as the UK adult's partner in wellbeing, empowering people to take a proactive role in managing their own health.
Health MOTs Female Cancer Risk Male Cancer Risk Vitamins & Minerals
Convenient Locations
It’s our mission to make health confidence accessible to all. That’s why we’ve teamed up with a network of high-quality venues across the UK and Ireland, conveniently located in central areas with excellent parking and transport links. This ensures you can find a venue within 20 minutes of your home.
Detailed Results
Within 8 days of your appointment, your results will be available online through our My Wellness portal. Your printed report will be sent in the mail within 21 days. The report explains each test in detail, assigning every result a flag of green, amber, or red. It also provides follow-up advice on how you could improve your results.
24/7 GP Helpline
All of our health check packages provide you with unlimited access to a 24/7 GP helpline for a year after your appointment. From tummy upsets to travel advice, the service also covers prescriptions.
Contact info
5-9 Liverpool Gardens, BN11 1RY, Worthing, United Kingdom
- 0800 652 2183
- enquiries@bluecresthealth.com
- bluecrestwellness.com
4.7
Excellent
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Waiting over 4 months for Mammogram!
Still no contact regarding my Mammogram! I have been waiting over 4 months and have chased numerous times. Bluecrest Customer Services also chased the third party provider for me and still nothing. A sum is now being taken from my monthly salary, for a service I have not received and cannot seem to contact anyone that actually cares. AVOID!
5 August 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Kate,
Thank you for taking the time to share your feedback.
We are very sorry to hear that you are still waiting for your mammogram appointment. We completely understand how frustrating and disappointing this must be, particularly after having chased the matter several times and seeing payments continue to be taken for a service you have not yet received.
We can see that our Customer Service Team has also been actively pursuing this with the third-party provider on your behalf, and we sincerely apologise that a resolution has not yet been reached. This is not the experience we want for our customers, and we appreciate the impact this delay has had on your confidence in the service.
Please be assured that we genuinely want to get this resolved for you. We will continue to work with the provider to obtain an update and ensure the matter receives the attention it deserves.
Once again, please accept our sincere apologies for the delay and inconvenience caused.
If you would like to discuss this further, please don't hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
I have used Bluecrest for several years…
I have used Bluecrest for several years and up to last two or three years it had always been good but I have noticed they seem to have grown bigger selling additional produced and the services it has gone down the nick in my opinion.
The consultant who took my tests sold me more tests as always happens, I asked him why they did not sell these to me when I first booked as I asked for all the tests they did, he gave me some excuse for this, looking at the reviews this seems to be a selling technique to sell you more tests and not to hit you with a big amount in the first instance. He gave me three test packs to take home one urine and two bowel I had paid for these tests he explained to for me to expediate matters I should send all the tests back in the same package which I did. Then I was told they had not received two of the tests kits when I told them they must have lost them I was then told they were out of date and they asked me to do redo them which took one 9 days to reach me and the other one 10 days to reach me. Which is pretty appalling when you can get next day delivery on many items from efficient companies these days. Probably a cost saving exercise to send them by Pidgeon post. In the meantime I was told my report was ready and would I like it sent whist I was still waiting for my missing results as time was passing by, I agreed to this I got this report but the results from the missing tests were still outstanding.
I chased these up and eventually managed to speak to a manager. After speaking to 5 of their staff in different phone calls after each of these phone call you could stay on the line and answer a survey related only to that conversation during these conversations the people I spoke to Andy, Jack, Ethan, Cloe after demanding to speak to an manager I spoke to Finn were all fantastic the problem was they did not follow up on what they had agreed to do and if they did it was futile as I have still not got the results from the tests that went missing. Finn did get me to the results but these were in the original report not the results for the missing tests. He also offered me a £65 I did not comment on this I just wanted my results. As these tests had cost me almost £1900.00 the £65 refund was either here nor there I was just sick of dealing with this company the hassle and stress, something a lot of the blood tests advise you to avoid.
One thing I will add here I had once discussed some previous results with my GP and he said words to the affect he does not put much faith in results from these types of tests.
Because one of the test were badly in the in the red I spent another £740 having a US Liver + Elastography scans as was recommended this showed a complete opposite to what the blood test showed, so for the first time I used my optional facility of speaking to the Bluecrest doctor, he wanted to fob me off suggesting I discuss it with me own doctor, I told him I thought this was the point in me speaking to him then he became more receptive but I got very little from the conversation.
I still have not got the results from the two missing tests but I can't take the grief of perusing this anymore with Bluecrest. I have put my Bluecrest order number into the box below so they will know who has posted this review. They can contact me by emails, or WhatsApp as I leave for Panama on early Monday morning. Trust Pilot can give them my details should they wish to contact me. Maybe some competent person from Bluecrest will now send me my missing test results.
Dear Thomas
Thank you for your response which gives me no more faith in Bluecrest whatsoever. My complaint clearly states I can be contacted by emails or WhatsApp, I have had no messages on either so you have not tried very hard to contact me. This neglect deserves the one star removing.
I maybe back in the UK mid October so putting the results in the post is not the ideal solution.
Just more incompetence.
31 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Andrew,
Thank you for taking the time to share your experience. We are very sorry for the frustration and inconvenience this situation has caused.
We understand that you have been a Bluecrest customer for several years, which makes it particularly disappointing to hear that you feel your recent experiences have not reflected the standard of service you previously received.
We have attempted to contact you to offer support and discuss your concerns further, but we appreciate from your review that you may currently be travelling. Following your comments, we have spoken with our Results Team, who have confirmed that we do hold the results for the outstanding tests. We are keen to help you review these results and ensure you have the information you require.
To assist with this, we have arranged for a new hard copy of your results to be issued by post, which should be waiting for you upon your return home. We appreciate that this matter has taken longer than expected to resolve and apologise for the confusion and delays you experienced throughout the process.
If you have a spare moment when it is convenient for you, please contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI). We will be more than happy to review the results with you and provide any further assistance you may need.
Once again, please accept our sincere apologies for the inconvenience caused, and thank you for bringing this matter to our attention.
Warm regards,
Thomas
very comfortable and friendly
A very comfortable and friendly, yet efficient and informative appointment with Ruth!
20 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon,
We’re delighted to hear that you had such a positive experience with Ruth during your appointment.
It’s wonderful to know that Ruth was friendly, informative, and helped make the experience feel comfortable throughout. Creating a relaxed environment while providing clear and helpful information is incredibly important to us, so we're pleased to hear that this was reflected in your visit.
We’ll be sure to pass on your kind words to Ruth, who I’m sure will be delighted to receive them.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Feedback on my body MOT
Had my first health MOT at the London Strand branch.
Nnamdi was amazing. He was friendly and calm, putting me at ease immediately. Throughout the process Nnamdi gave clear and concise instructions while leaving enough room for any questions I may have.
An all around brilliant experience due in large part to Nnamdi's expertise. Thank you!
31 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Alex,
We’re delighted to hear that you had such a positive experience during your first Health assessment.
It’s wonderful to know that Nnamdi's friendly and calm approach helped put you at ease from the moment you arrived. Providing clear explanations while ensuring customers feel comfortable asking questions is incredibly important to us, so we're pleased to hear that they struck that balance so well throughout your appointment.
We’ll be sure to pass on your kind words to Nnamdi, who I’m sure will be delighted to receive them. Thank you for taking the time to share your experience.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Reply from Bluecrest Wellness
Good afternoon Andrew,
We’re delighted to hear that you had a positive experience during your appointment.
It’s wonderful to know that the Health Assessment Specialist was approachable, took the time to answer all of your questions, and helped you feel informed throughout the assessment. Providing clear information and ensuring our customers feel comfortable and supported is incredibly important to us, so we're pleased to hear that this was reflected in your experience.
Thank you for taking the time to share your feedback. We will be sure to pass your kind comments on to the team.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
I was seen by Jules and Fiona
I was seen by Jules and Fiona. They were friendly and very efficient. They explained clearly and I felt confident about everything they said
28 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Beverley,
We’re delighted to hear that Jules and Fiona provided such a positive experience during your appointment.
It’s wonderful to know that they were both friendly and efficient, and that they took the time to explain everything clearly. Helping our customers feel informed and confident throughout their assessment is incredibly important to us, so we're pleased to hear that this was reflected in your experience.
We’ll be sure to pass on your kind words to Jules and Fiona, who I’m sure will be delighted to receive your feedback.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
My annual health check with Richard…
My annual health check with Richard today. Thoroughly professional throughout and so relaxing I had my lowest ever BP reading! Looking forward to getting the results and comparing to last year's results which is really useful. My first year paying by subscription which has saved the one off charge today and works out slightly cheaper.
29 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Dave,
We’re delighted to hear that you had such a positive experience with Richard during your annual appointment.
It’s wonderful to know that Richard provided a professional and reassuring service throughout, helping you feel so relaxed that you achieved your lowest ever blood pressure reading! Creating a calm and comfortable environment is incredibly important to us, so we're pleased to hear that this had such a positive impact on your experience.
We're also delighted to hear that you find it useful to compare your results year on year. Being able to track changes over time can provide valuable insights and help you stay informed about your health. It's great to know that the subscription option is working well for you too and has helped make your annual assessment even more convenient.
We’ll be sure to pass on your kind words to Richard, who I’m sure will be delighted to receive them.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Amazing
Amazing, explained everything really well. Made to feel very comfortable throughout. Highly recommend.
29 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Jonathan,
We’re delighted to hear that you had such a positive experience during your appointment.
It’s wonderful to know that everything was explained clearly and that you felt comfortable throughout. Helping our customers feel informed, reassured, and at ease is incredibly important to us, so we're pleased to hear that this came across so well.
Thank you for taking the time to share your feedback and for your recommendation. Your kind comments are greatly appreciated and will be shared with the team.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Excellent experience with Emma and Heidi
Had my annual Bluecrest health assessment today and was looked after by Emma and Heidi. Both professional, welcoming, and made the whole process completely seamless and comfortable from start to finish. Special credit: for perhaps the first time ever, having my blood drawn was completely painless! Highly recommend them!
28 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Mark,
We’re delighted to hear that you had such a positive experience during your annual appointment.
It’s wonderful to know that Emma and Heidi were both professional and welcoming, helping to make the whole process seamless and comfortable from start to finish. Creating a relaxed and reassuring environment is very important to us, so we're pleased that their approach made such a positive impression.
We're especially pleased to hear that your blood draw was completely painless. We understand that this can often be a source of anxiety for some customers, so it's fantastic to know that the experience exceeded your expectations.
We’ll be sure to pass on your kind words to Emma and Heidi, who I’m sure will be delighted to receive them. Thank you also for your recommendation.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Reply from Bluecrest Wellness
Good afternoon Alistair,
We’re delighted to hear that you had such a positive experience during your appointment.
It’s wonderful to know that the Health Assessment Specialist was upbeat, friendly, and brought a great sense of humour to the appointment. Helping our customers feel relaxed and comfortable is very important to us, so we're pleased to hear that their approach helped create such an enjoyable experience.
Thank you for taking the time to share your feedback. We will be sure to pass your kind comments on to the team.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Went quicker and easier than I thought.
Went quicker and easier than I thought.
Loads of questions .. was good
Kirsty was lovely. No bruise from the bloods so good nurse as well lol
28 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Kris,
We’re delighted to hear that your appointment was quicker and easier than you expected.
It’s wonderful to know that you found the process informative and that all of your questions were answered throughout the assessment. Helping our customers feel informed and comfortable is very important to us, so we're pleased that this was reflected in your experience.
We're especially pleased to hear that Kirsty made such a positive impression. It’s great to know that her friendly approach helped put you at ease, and we're glad the blood test went smoothly too.
We’ll be sure to pass on your kind words to Kirsty, who I’m sure will be delighted to receive them.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
60’s MOT
After reaching 60 I thought it was a good idea to find out what sort of shape my body was in. I found Bluecrest and was delighted with how simple and straightforward everything was to book. The app was easy to download and user friendly. Appointment was smooth and Richard made everything relaxing and talked me through the tests. I received my results two days later which are very comprehensive. I would thoroughly recommend Bluecrest. I have set up a direct debit to spread the cost of next years MOT and interim 6 month check up. Great service and great add ons if you require any further specific tests. Thank you to Richard and the team.
21 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Kathy,
We’re delighted to hear that you chose Bluecrest to gain a better understanding of your health and that you found the whole process simple and straightforward from start to finish.
It’s wonderful to know that the booking process was easy, the app was user-friendly, and that Richard helped make your appointment a relaxing and informative experience. Taking the time to explain each stage of the assessment and help customers feel at ease is incredibly important to us, so we're pleased to hear that Richard delivered such excellent service.
We're also pleased that your results arrived promptly and that you found them comprehensive and valuable. It's great to hear that you've already arranged your next annual assessment and interim check-up.
We’ll be sure to pass on your kind words to Richard and the wider team, who will be delighted to receive your feedback. Thank you also for your recommendation.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Annual personal MOT
I was delighted to be greeted again this year by GUY at my health check this morning.
As he did last year he was calm friendly and probably best of all for a 2nd time in a row easily found my vein 1st time!!!! to take the required blood,over the years that just doesn’t happen.
He without selling advised on extra heart tests explaining in a language that made sense the benefits of the information they provided.
My hope is that GUY will be my health check advisor again next year.
27 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Martin,
We’re delighted to hear that you were greeted by Guy again this year and that he provided another positive experience during your appointment.
It’s wonderful to know that his calm and friendly approach helped put you at ease, and we're especially pleased to hear that he was able to take your blood sample without any difficulty. We appreciate that this can sometimes be a source of concern, so it's great to know that Guy made the process as comfortable as possible.
We're also pleased to hear that he took the time to explain the optional heart tests in a clear and understandable way, helping you make an informed decision without feeling pressured. Providing helpful, easy-to-understand information is incredibly important to us.
We’ll be sure to pass on your kind words to Guy, who I'm sure will be delighted to receive them.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Success Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Hi my health mot with Stacey in…
Hi my health mot with Stacey in borehamwood and she was absolutely brilliant. She really friendly and made the whole experience very easy. I would definitely recommend anyone who wants more insights into their health to give it a go.
9 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Sauray,
We’re delighted to hear that you had such a positive experience with Stacey during your Health assessment.
It’s wonderful to know that Stacey’s friendly approach helped make the whole experience easy and comfortable for you. Creating a welcoming and supportive environment is very important to us, so we're pleased to hear that this came across throughout your appointment.
We’ll be sure to pass on your kind words to Stacey, who I’m sure will be delighted to receive them. Thank you also for your recommendation. It's great to hear that you found the assessment valuable in providing further insights into your health.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Bluecrest is one of the best companies…
Bluecrest is one of the best companies for health assessments out there. My mother and I did our yearly assessment the other day with Ruth, and she was fantastic. Lovely and professional, explained all aspects of the tests and guided us through with expertise. Would fully recommend! 5*
23 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Rachel,
We’re delighted to hear that you and your mother had such a positive experience during your recent appointment.
It’s wonderful to know that Ruth provided a friendly and professional service, taking the time to explain each aspect of the assessment and guide you through the process with confidence and expertise. Helping our customers feel informed, comfortable, and supported throughout their appointment is incredibly important to us, so we're pleased to hear that Ruth delivered such a fantastic experience.
We’ll be sure to pass on your kind words to Ruth, who I’m sure will be delighted to receive them. Thank you also for your recommendation and for choosing Bluecrest for your yearly assessments.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Amazing!
Jenny was absolutely amazing! I was quite nervous at the prospect of a blood test and she immediately put me at ease, skilfully distracting me but also keeping me well informed about what was happening and when.
Thank you
25 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good afternoon Mike,
We’re delighted to hear that Jenny made such a positive impact during your appointment.
It’s wonderful to know that they helped put you at ease straight away, particularly as you were feeling nervous about your blood test. Taking the time to reassure customers, keep them informed, and provide a calm and supportive experience is incredibly important, so we're pleased to hear that Jenny did this so well.
We’ll be sure to pass on your kind words to Jenny, who I’m sure will be delighted to receive them.
If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Health Assessment
I had my health assessment with Heidi, who was fantastic. Heidi put me at ease immediately and was lovely, knowledgeable and professional
23 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good Afternoon Luke,
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that you had a positive experience with Heidi. It's wonderful to know that she helped you feel at ease from the moment you arrived and that her friendly, knowledgeable and professional approach made such a positive impression. Creating a comfortable and reassuring environment for our customers is very important to us, so it's great to hear this was reflected throughout your health assessment.
We will be sure to share your kind feedback with Heidi, who will be delighted to receive your comments.
Thank you again for your support.
Kind Regards,
Thomas
Ryan has assisted me on the screening…
Ryan has assisted me on the screening and it was quick and helpful all the way until the end. From there I have been able to make some lifestyle changes that made a difference.
Thank you!
21 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good Afternoon Dany,
Thank you for taking the time to leave us a review.
We're delighted to hear that Ryan provided such a positive experience and made your health assessment both helpful and efficient from start to finish. Ensuring our customers feel supported and well informed throughout their appointment is very important to us, so it's particularly rewarding to hear that the information provided has helped you make lifestyle changes that have made a real difference.
We will be sure to share your kind feedback with Ryan, who will be pleased to know the positive impact your assessment has had.
Thank you again for your support.
Kind Regards,
Thomas
Excellent service
Excellent service. Ruth is very professional and friendly. She explained everything in great detail and was very helpful.
23 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good Afternoon Bradley,
Thank you for taking the time to leave such a positive review.
We're delighted to hear that you received excellent service from Ruth. It's wonderful to know that she was both professional and friendly, and that she took the time to explain everything in detail while providing helpful support throughout your health assessment. Ensuring our customers feel informed and comfortable during their appointment is extremely important to us, so we're pleased this was reflected in your experience.
We will be sure to pass on your kind feedback to Ruth, who will be delighted to hear your comments.
Thank you again for your support.
Kind Regards,
Thomas
Alexei was friendly and informative
Alexei was friendly and informative, answered all of my questions and made me feel at ease during the health screening.
22 July 2026
Unprompted review
Reply from Bluecrest Wellness
Good Afternoon Dan,
Thank you for taking the time to leave us a review.
We're delighted to hear that you had such a positive experience with Alexei. It's wonderful to know that he was friendly, informative, and took the time to answer all of your questions, helping you feel at ease throughout your health assessment.
Providing clear information and a comfortable experience is very important to us, so we're pleased this was reflected in your appointment.
We will be sure to share your kind feedback with Alexei, who will be delighted to hear your comments.
Thank you again for your support.
Kind Regards,
Thomas
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