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Bluebird Care - York Reviews 

2
•
TrustScore 3 out of 5

3.1

Home Health Care Service
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8 Devonshire Court, Green Lane Trading Estate, Clifton Moor, YO30 5PQ York, North Yorkshire, GB

•
01904691992

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Company details

  1. Home Health Care Service
  2. also in
  3. Aged Care
  4. Home Help Service
  5. Home Help Service Agency

About Bluebird Care - York

Written by the company

Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.

Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.

At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.

We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.

Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.

Join Thousands of Satisfied Customers

Written by the company

At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.

Our Guarantee

Peace of Mind, Guaranteed

At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
  • Your care plan will be personalised to meet your unique requirements.
  • Our dedicated team will deliver compassionate care with professionalism and respect.
  • We will always listen to your feedback and strive to exceed your expectations.
  • If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.

With Bluebird Care, you can rest assured knowing that your well-being is our top priority.

Contact info

  • 8 Devonshire Court, Green Lane Trading Estate, Clifton Moor, YO30 5PQ, York, North Yorkshire, United Kingdom

  • 01904691992

3.1

Average

TrustScore 3 out of 5

2 reviews

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Replied to 35% of negative reviews

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3.1

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(2)

189 reviews in the last 12 months

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Rated 1 out of 5 stars

Bluebird care Ireland has to be…

Bluebirdcare..I was given this Company by the Hse..a carrer supposed to come to me at 11am today..a carrer who comes 4 times a week for one hour..she was sick today and nobody from Bluebird care notified me of any change as usual nothing ..and at 10.10am someone called my Intercom I was in the shower..it was a carrer sent unannounced..then she left I told her my call is for 11am..I was not aware of any change..so today I have no help no shopping done nothing because I didn t allow that person to come in while 1 hour earlier..(but they get payed of course for "helping me"🤣)while in the shower..this Company Bluebird care is offen doing this disrespecting customers sending other people/carrers at other than appointed times..coming late and leaving early...other than this today comming 1 hour earlier..At the beggining of them sending a carrer the appointed main carrer would not come to work if outside was a bad rain or a Storm and in Ireland the weather is like that always in the winter so another lady came always instead of her...Asha..so I requested Asha to come always because I needed a carrer and she was the one relieble..with her I am happy she is helpfull and nice only when she is not well ( like today)Bluebird care is just sending people unannounced at the door at different times without calling me before to inform me about the change which is not nice.. hopefully Bluebirdcare Ireland will appreciate their customers more and their carrers(Bluebird care) will be more carrying as they deal with sick people in need and call them and let them know about any changes they make not just assume" that person needs us they would take what ever when ever from Bluebird care Ireland"😡😡😡

16 September 2026
Unprompted review
Rated 5 out of 5 stars

Friendly professional team

Friendly professional team. I have found them to be very accommodating when I have rung up with questions and setting up/ changing visits.

14 April 2025
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Reply from Bluebird Care - York

Thank you for your kind words. We appreciate your feedback and are glad to hear you've had positive experiences with our team. We strive to provide excellent customer service and are committed to making your visits as smooth and convenient as possible.

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