This was my first order and I'm always wary of new sites but I was pleasantly surprised at the ease of ordering and quick delivery. Would recommend to anyone who needs these goods
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My original order was lost in the post; Julie went out of her way to order a replacement for me no fuss, great service. Friendly company to deal with and very efficient.
I ordered a cover and key from this company after reading the delivery times,meaning I should receive it before my holiday. I have just chased after 2 weeks to find what I ordered went out of stock a... See more
Company replied
Received my beautiful blue badge holder within 24 hrs of ordering, very impressed! Great quality too .
Company details
Written by the company
Active, Independent and Stylish. Blue Badge Co is a trusted companion for an active lifestyle. Our products help people get out and about. We combine innovative style and reliability, ensuring that every product we offer supports an active, dynamic lifestyle and is sympathetic to the challenges our customers face. We help our customers face everyday challenges with confidence. Our products are not only practical but also an expression of personality, offering solutions that are both stylish and smart.
Contact info
Forward Space 4B1, 80 Stokes Croft St Pauls, BS1 3QY, BRISTOL, United Kingdom
- info@bluebadgecompany.co.uk
- bluebadgecompany.co.uk
4.3
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I can’t trace the parcel and Royal Mail…
I can’t trace the parcel and Royal Mail saying they can’t track my parcel because of some Adress issue
They said parcel will go back to sender
The invoice has the correct address and it’s really very pooor service from bluebadge Co
For one key I paid £11.90 and they cant deliver one little item and tracker won’t even let me track my item
I ordered on Tuesday 7th January 2025 and today is 9th and no email from bluebadge to let me know where my item is
I tried all the phone numbers on website but none in action to talk to
Mehboob Patel
9 January 2025
Unprompted review
Reply from Blue Badge Co
Hello Mehboob,
You sent us an email last night and we replied promptly this morning, but we're very sorry if you did not receive it. Kindly check your spam and promotions folder for our response.
You placed your order on the 7th and we promptly dispatched it on the same day using a Royal Mail 48 service, which typically takes 2-3 business days for delivery.
We have tracked the order, and it says "An update will only be provided when we attempt to deliver your item" meaning Royal Mail has your parcel but they have not attempted delivery yet. Today is the 2nd business day from the date that you placed your order. You should receive it on or before Friday, the 10th of January. Otherwise, please let us know so we can send a replacement.
We value your feedback and if you have any other questions or concerns, please don't hesitate to reach out to us or reply to the email we sent you.
Kind Regards,
Blue Badge Co
Easy to use website
Easy to use website, easy checkout, and kept up to date on your purchases, and told when to expect the delivery.
31 December 2024
The products are great
The products are great, I only took one star off for the packaging which was tricky to get into (pass folder) and overall seemed a little excessive-I know ‘first world problem’ but you did request feedback.
30 December 2024
Speedy delivery
Receive my purchase within a few days even though it was ordered during the Christmas period
30 December 2024
Good company to order from
Product as described. Order dealt with and despatched quickly Delivery within given time.
28 December 2024
The lap tray in a richly coloured…
The lap tray in a richly coloured William Morris design is well made and comfortable to use. It was delivered in very good time and securely packaged.
14 December 2024
Unprompted review
I got my card within a week and also…
I got my card within a week and also very easy
26 November 2024
Great didn't take to long for delivery…
Great didn't take to long for delivery of my new badge case.
26 November 2024
Very useful products
Very useful products. quick service. Delivered quickly and well packaged. Thank you
24 November 2024
Website easy to use ,found just what I…
Website easy to use ,found just what I needed for my wife’s Christmas present,glad to be able to support this company.
Thank you
27 November 2024
Overpriced + not enough choice for people with dexterity+ other issues
Overpriced. See below. In review title🙏.
26 November 2024
Lovely Blue Badge Cover
Lovely Blue Badge Cover. Great quality and lovely design - and it arrived quickly too.
26 November 2024
It is just as the description in the ad…
It is just as the description in the ad suggests. Very good quality
25 November 2024
Blue Badge Co use Royal Mail which is…
Blue Badge Co use Royal Mail which is USELESS. They say they have attempted delivery when they haven't and then you cannot contact them via phone and the royal mail system is completely inadequate
12 November 2024
Unprompted review
Reply from Blue Badge Co
Hello,
Thank you for your feedback. We’re sorry to hear about your experience with Royal Mail.
We’d love to assist you further. Could you please reach out to us directly with your order number, and we’ll do our best to resolve the situation? Our email address is hello@bluebadgecompany.co.uk.
Looking forward to hearing from you.
Kind Regards,
MJ
Blue Badge Co
The order has not arrived
The order has not arrived. I was really hoping it would come before the weekend.
Finally here! I am sure it was a mail problem and not the company, but if you want this before a trip for example, make sure you order in plenty of time!
5 November 2024
Reply from Blue Badge Co
Hello Vikki,
We are very sorry about the delay with your delivery.
Unfortunately, this is an issue with Royal Mail and it is outside of our control.
This happens rarely and it is very frustrating for us too. We can only assure you that your item was dispatched on time and that it is still on its way to you.
We will get in touch with you directly via email to try and get this issue resolved.
We work really hard to provide a good customer experience and it's upsetting for us that this has happened.
We hope you will accept our apology.
Kind Regards,
MJ
Fast delivery products are great
28 October 2024
The order was issued very quickly most…
The order was issued very quickly most impressed
28 October 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.