Blue30 | Fulfilment | FBA Prep | Logistics Reviews 10

Great communication helping us set up our 3PL

Very fast handling and shipping. Excellent team and very quick to respond to us!

Have started working with Blue30. Found them really professional, always available in office hours, and quick response to issues resolution.

Exceptional service! After experiencing disappointment with multiple prep centers, I finally found one I can trust—Blue30. They have never let me down, and I’ve been relying on them for over a year now. Highly recommended!

Very supportive 3PL, great experience to work with this team!

Fantastic Experience. Great team and reliable!

Over the past two years, Blue30 has been handling our DTC, FBA shipments, and logistics. We've consistently received top-notch service, and their customer support is truly exceptional. Unlike other fulfillment companies we've worked with that promise great communication, Blue30 actually delivers. Their responsiveness is nearly immediate, and the ability to communicate directly with both their inbound and outbound teams, along with our outstanding account manager, has been invaluable in swiftly resolving any receiving or shipping issues.

Great 3PL provider. Some 3PLs advertise great communication but don't quite deliver as I have found out but Blue30 has such fantastic customers service with a friendly account manager that reply within the hour on initial messages and talks to you in live time. Its also great to be able to talk live with their goods in team to iron out any inbound issues as they happen ensuring that stock is checked in quickly and ready for sale. I really couldn't ask for more.

Where to begin really. The service I received from Blue30 was very poor to say the least. I would think twice about joining them. There pricing is extremely high compared to other prep centres and they will try and squeeze as much money out of you as possible.
Stock check ins got slower, and the staff were easily confused. Speaking to someone new over chat there was no handover and lack of diligence.
Several times my stock was lost or misplaced leading me to start and investigation for 3 weeks to get to the bottom of it. The whole point of paying a prep centre is to take this hassle away from you.
As a new seller looking to grow their FBA business and scale Blue30 is not the prep centre for you. I have no doubt this poor service will catch up to them one day and so it should.