No support on critical issues
I had a problem to login with my accout- I have not received any support via email or other means for over a week.
What am I supposed to do with software like this if there is no support for such critical issues?
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I had a problem to login with my accout- I have not received any support via email or other means for over a week.
What am I supposed to do with software like this if there is no support for such critical issues?
When it works it is fine.
But that's the problem: often it does not work.
Both browser and app very often doesn't load any of the information.
A significantly less satisfactory experience was had. The intention was to utilize blue.cc as a hub tool for project management and communication with our team members. However, after several weeks of usage, we discontinued its use.
The user experience was severely lacking, with messages frequently being unread and notifications being absent for any new messages. As a replacement for Slack, it proved to be utterly ineffective. Furthermore, the text editor was of poor quality, functioning in a highly inefficient manner. The only functionalities that could be derived from a Kanban project were those of the Kanban board itself, but even these were not fully functional, with synchronization between devices taking an excessive amount of time.
Consequently, we ultimately ceased using it.
I discovered Blue.cc and purchased a lifetime license for only USD 59 for 30 users, which I thought was an incredibly good deal. It offers many small integrations like Wiki and Docs, allows you to upload images, and serves as a type of cloud tool. Of course, it also includes a kanban board as a core function.
However, I am very disappointed with the platform overall. I found numerous bugs and issues, reporting four on the first day alone before I stopped. There seem to be bugs everywhere, starting with the problems in exporting projects, which often fails. The general notifications hardly work, and the platform lacks a clear structure. You cannot hide elements, and the Wiki page, for example, makes no sense as it is just a simple page without options for subpages or anything similar.
On the iOS app, you receive notifications but without sound, and there's no way to know if someone has sent you a message in the chat. There are no visual indicators to let you know who is trying to contact you.
In general, I believe the main concept is good. I like the idea of having a central hub for documents, messages, and tasks. However, Blue's implementation leaves much to be desired in terms of quality. I have ultimately switched to another tool; perhaps it will improve in the future, but right now, this tool is not usable.
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