I ordered, then tried to modify my order a second after it and the customer service didn’t reply before the next day. Then they say the order was already shipped which was totally false as they tried... See more
Company replied
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See what reviewers are saying
Blondieshop.com has the best items and sales I have ever seen anywhere. All items are AUTHENTIC and they are speedy regarding shipping. Just be aware during the high-volume sale they will take extra d... See more
Company replied
Just want to share my recent experience from blondieshop. I bought a polo recently from blondieshop.com I couldn't find the shipping method for Australia on the website but after contacting cust... See more
Blondie are amazing (and of course they are real). They've got a brilliant line of designer items, at affordable prices, and they ship to pretty much anywhere in the world. I ordered a pair of Saint L... See more
Company details
Written by the company
Blondie was born in 1979 thanks to the intuition of the founders Irene Gaggero and Giovanni Costa. The boutique, with the unique selection of brands, and an innovative approach to the shopping experience, has established itself as a trendsetter from the earliest years and as an alternative to the more "established" Italian retail market. But it is the balance between research and focus on the product, always of high quality and in line with the expectations of a contemporary clientele, to found the basis for the entry of major designer firms that complete the offer and lead the company to face the future with a growing presence in e-commerce, standing out for its avant-garde and unique vision.
Contact info
17024, Finale Ligure, Italy
- 019690478
- amministrazione@blondieshop.com
- blondieshop.com
3.7
Average
516 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Paid and waited for 1 week and being…
Paid and waited for 1 week and being told the item was not available anymore. No explanation.
22 March 2022
Reply from BLONDIE
Dear, thank you for your feedback.
From a proper check it seems that our customercare replied about a delay on the collecting phase and after that , in order to don't let you wait more we issued a full refund. Sometimes some issue could happen, hope you'll give to us another chance, it would be a pleasure for us!
Reply from BLONDIE
Thank you for your feedback ! We are very pleased to read that you appreciated our shop, it's always a pleasure !
Reply from BLONDIE
Thank you for your feedback ! We are very pleased to read that you appreciated our shop, it's always a pleasure !
This is a fraud website
This is a fraud website. They took all my money but no shipment at all. Be aware!
18 March 2022
Unprompted review
Reply from BLONDIE
Dear, we are sorry about your issue, but what you're saying it's not correct. Our customercare explained that we haven't received correctly some of your orders, since we alredy delivered to you many other orders without any hassle ; For the unsucessfull orders we alredy issue a full refund. Unfortunately some hitchs could happen, especially when using some type of payment methods.
Reply from BLONDIE
Dear,
Thank you for your feedback!
From a proper check it results that we ship your order after a couple of working days; However your feedback we'll help us to improve our services!
Great shopping experience!
5 March 2022
Reply from BLONDIE
Thank you for your feedback ! We are very pleased to read that you appreciated our shop, it's always a pleasure !
Thank you for your prompt reply.
3 March 2022
Unprompted review
Reply from BLONDIE
Thank you for your feedback ! We are very pleased to read that you appreciated our shop, it's always a pleasure !
A month later, still not sent?
I placed my order on February 6th, and it still hasn’t been mailed out. I have reached out twice using the email they have on their site and have received answers promising that it will be shipped in a few days and that they are experiencing issues with Canada Post. It’s been almost a month and no sign that my order has been sent.
2 March 2022
Unprompted review
Reply from BLONDIE
Dear, we checked properly and unfortunately we didn't find any reference about the order you mention in this review. Please write to our customercare, specifying your order number, we'll find the right solution to resolve positevely your situation :)
Reply from BLONDIE
Thank you for your feedback ! We are very pleased to read that you appreciated our shop, it's always a pleasure !
I used it once and the stitching…
I used it once and the stitching started to comes off. Bas quality, i hope i can return it.
13 February 2022
Reply from BLONDIE
Dear , thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations, It was an uncommon instance and we’ll do our best to improve ; in this case, results that our customercare agree for the return, so if you need further assistance feel free to contact us, in order to resolve positively this situation.
Shipping to UK faster than you order…
Shipping to UK faster than you order something in UK. Super product great price.
12 February 2022
fast delivery i love this place
7 February 2022
Fast delivery and excellent customer service
Fast delivery, excellent friendly staff
5 February 2022
Unprompted review
Disponibilità e gentilezza
Le persone al Customer Care molto gentili e disponibili, consegna puntuale
23 January 2022
Just want to share my recent experience…
Just want to share my recent experience from blondieshop.
I bought a polo recently from blondieshop.com
I couldn't find the shipping method for Australia on the website but after contacting customer service ( Luca) on phone , who helped me out in the purchase and make it very easy for me. Thanks a lot for your help
Highly recommended for online shopping.
Very Satisfied
Good price , Excellent customer service.
Will definitely buy again!!!.
20 January 2022
Unprompted review
Customer service took me by surprise
Customer service took me by surprise. I was assisted by Luca who was not only helpful but consistent and resolved every query or issue I had with the service. Exceptional work.. thank you
Nada alnega
12 January 2022
Unprompted review
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