Blockfolio Reviews 20

This company is a scam! My account completely just disappeared money, log ins, investments. Everything. I contacted Custer service on July 13th 2021. They never followed up. I use the "forgot password" link no email ever comes to my inbox not spam, no where. Since they refuse to even follow up with my emails I wonder how many thousands of other people have this same issue?

I deposited £4000, it's been 72 hours & still my money hasn't arrived in my account. Even worse, no response whatsoever from customer support.

Scam! Make my transfer 1 month ago and still waiting for my money.

Keep away from this scammers!

UPDATE: I have finally received the funds in my account. I think they are still lagging behind with the transfer methods, confirmations and account top-up. I upgraded my rating to 3 stars. If they manage to sort out those account funding issues/delays, I'll update my rating.

ORIGINAL REVIEW:
It feels like a scam! I transferred a sum of money almost a month ago, and still haven't received it in my account. Customer support was fast initially, but now I've got to the point where I'm chasing them for an update. More than a week without a reply. I'm taking this further with my bank and Citibank. What a waste of time. Stay away from them, there are much better platforms out there.

So far I'm loving the User Interface and experience. Won't recommend it for large crypto purchases as there is no real-time charts and app is quite slow, also there is discrepancy in the sell price from other exchanges but I simply love the UI. Although you cannot compare this to something like Binance in any sense.

If they keep improving the app, provide a web portal, real-time charts and prices then it will be a game changer.

4+ days and i'm still waiting for my id verification, and i can't withdraw my gains. Really bad customer service. I'm looking for some help.

Prices not correct at all.... graphics very bad!!!

On april 14/21 I first purchased dogecoin @0.17 & 0.14 from blockfolio with usd cash and received that amount of doge.I then INSTANTLY traded all my chainlink cryptocurrency ($35 to $60coin) for doge.The blockfolio PROTICAL wrote the purchase price @ $177.00 /$176.00/$154.00 and $1.29. CURRENT PRICE @ $114.000 !!! This means I wouldn't see ANY return on my investment until DOGE goes OVER $177.00 Not to mention I never paid that .I paid market price but the transaction says $177.00 Altogether I have Four of these OUTRAGEOUS transactions ! When asked about this with screenshots to prove this. BlockFolio's reply was ."We have a BUG in the TRANSACTIONS and we apologize. We're constantly working on bugs and issues on the app at the moment but we'll eventually work on improving features on the app soon". I'll pass this on to our DEVS and have it fixed. Devs/ BLOCKFOLIOS REPLIED back saying."YOU SHOULD HAVE SOLD IT 1ST THEN PURCHASED DOGE". I've traded cryptocurrencies numerous times and NEVER HAS a trade been inflated so drastically. Nor have I ever seen a PROTOCOL PROGRAMED to do such blatant THEFT and DECEPTION! Blockfolio All I wanted was what I agreed to puchase and for the proper price.but $177.00 ! I know this will do NO good but here's my complaint # 242118 REP (name/AI ) ELAINE ..... Just to be fair. Other than that Blockfolio is Great. Updates are much better/ faster .And they do have a FTX virtual debit card for online purchases .

GARBAGE SCAM. My money "disappeared" and then "Blockfolio" tried to withdraw another $2,000 straight from my bank!

I invested about $1000 in late February and put in several different Alt-coins. On March 10, they took $5K out of my bank (without my approval) and my portfolio balance mysteriously went to $0 the same day. They are denying everything, so I would recommend avoiding this one at all costs!

Great app for storing info about your crypto portfolio

When the company was bought they focused more on being able for you to buy currencies via FTX than anything else. Bugs started creeping up like charts not loading properly and no timeframes working over 3 months.

Used to be my favorite portfolio app and now I just use something else.

Took my money but haven't funded my account, support started off being helpful but now no one cares and I'm no closer to finding out where my money is be careful of this

It's a terrible excuse of an app.

1. Its estimates are ALWAYS wrong. As HOT was going through its new all time high, this app was (and still is) telling me that HOT lost 70% in the last 5 min.

2. People are complaining that Blockfolio is robbing them, which is not cool! Countless forums of people online complaining of money wired and not received, while being ignored/patronised by the support team for weeks!

DO NO UNDER ANY CIRCUMSTANCE WIRE MONEY USING THIS DODGY APP

If you decide to use it for counting your portfolio, just remember that it WILL give you false readings, and as such a false impression.

This really is a dangerous app to be using.

They get 2 stars instead of one, as I find their presentation much better than delta (the app that actually does what Blocfolio claims!)

Blockfolio took my funds.

Avoid this company. They are happy to take your funds off you for no reason.

I could not believe that a service like this has effectively taken ownership of my Bitcoin!!

I have full access to my account, fully KYC's, I was just holding Bitcoin there.

Support where unhelpful.

Avoid SCAMMERS

I have received email stating that I am able to make withdrawals now but the app still shows verification in progress.

blockfolio service wont answer my emails

(This post is from 2018. It was somehow pulled down so I’m reposting it.)

I was in the initial contact stages of the interview process with Blockfolio and to be fully transparent, I've never had a more unprofessional experience than the one I had with the Company's very junior (clearly), and inexperienced HR representative, Kailin Rutherford. She was rude when I asked her some prescreening questions, to have a better idea of the position and what the company was offering. She patronized me in her short, condescending responses - NOT answering my questions, but instead simply "beating around the bush" to dodge the answers... To help you better understand, I'm a very experienced professional in my field and have worked for highly-decorated Fortune 500 CEO's so to have this naive, smart-a** give me attitude or any other BS besides the answers, I very kindly asked her for, is enough to speak volumes about Blockfolio’s Leadership Team and company as a whole.

Note to Blockfolio Executive Team: RE-source, vet and secure TALENTED, EXPERIENCED and RESPECTFUL PROFESSIONALS to join your team... Or you're never going to measure up to your competition.

I'll tell you one of the questions I asked Kailin and then provide you her response. She wouldn't tell me what the salary-range was (makes no sense) so I flipped the script and asked her the below, to make sure there was even a reason to move forward in the process:

Q: My target salary is ____________, is that within the range being offered for the position?

Her Verbatim Response:
“While constraints are always important to accommodate for and your compensation is not out of range, we are looking for people who do not circumvent discussions about our company and product (more vital considerations to fit for us) to state compensation requirements."

That is the DUMBEST answer I've EVER received from ANY company, regarding discussions of salary…. LITERALLY!

Okay, Kailin:
1.) Put down Webster's Thesaurus and stop attempting to sound more intelligent than you are...
That entire paragraph was beyond BS.
2.) Having an open, transparent conversation about the salary-range being offered for a position you're trying to fill, is neither a "constraint to accommodate," nor should it EVER be a secret... So why the hell are you not telling candidates what the salary is? Do you like wasting everyone's time? Educate yourself on how to recruit because you clearly don’t know what the hell your doing and you’re making your company look like a joke.

ALL that paragraph said (in layman's terms, for those of you who don't suck the teet of a Thesaurus like Kailin does) was: "We're looking for less-intelligent people to join our team. People who don't ask questions about salaries, but instead, allow US TO CIRCUMVENT discussions about our laughable, mediocre offer-package, to discuss our company and products (which no one cares about because Blockfolio isn’t even a speck of dust on the industry map). We really want those kinds of “talent” (dumb and manipulatable people) to join our team.”

What a joke... Don’t ever waste your time with this company... They’re clearly cheap and hire useless people like Kailin.