Blitzhandel24 Reviews 

94
•
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, most reviewers were somewhat happy with their experience overall. Consumers consistently highlight the exceptional efficiency of the support team, noting that any questions regarding software installation are answered rapidly. Many users also emphasize that staff members are exceptionally knowledgeable, friendly, and professional when guiding them through technical difficulties. However, some customers also noted significant issues regarding product descriptions, software versions, and unexpected regional key restrictions. Additionally, a few reviewers experienced frustrating delays, unresponsive customer support when complications arose, and difficulties securing refunds for unusable purchases. Others mentioned problems with website usability that occasionally led to double charges.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product experiences, as some consumers praised the great value,... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the prompt, helpful, and... See more

Response time

Customers consistently note positive experiences with response time, highlighting that support... See more

Staff

Users describe positive interactions with staff, frequently highlighting the exceptional professionalism,... See more

Website

People report ambiguous experiences with website, as some consumers praise the quick support and helpful... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I purchased a digital product, with the expectation that I could cancel within 14 days if it were unsatisfactory. This right appeared on their home page,* as well as in the documentation they sen... See more

Rated 5 out of 5 stars

Amelia responded to my Websitex5 Evo problem very quickly. The follow-up was equally speedy & resulted in a solution within a couple of hours of my initial query. Excellent service in this day & age... See more

Rated 5 out of 5 stars

I reached out with a few questions about their Acronis products and which option would work best for my setup. Amelia from customer service got back to me quickly and recommended a solution that fit o... See more

Rated 5 out of 5 stars

I lost the use of a program which I purchased from this company a few years ago. I could not find the USB program drive and so I contacted the company by e-mail on Sunday 10th. May asking for their he... See more



Contact info

3.6

Average

TrustScore 3.5 out of 5

94 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(94)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb

The delivery of the product was instantaneous and when I ran into problems the customer service was rapid and extremely helpful.
I will definitely use again - thank you.

21 October 2026
Unprompted review
Rated 5 out of 5 stars

Bitdefender Security

It was so easy to install the security on my tablet the value for money is incredible this is the best Android security that I've ever come across and I would highly recommend it to others.

8 October 2026
Unprompted review
Rated 5 out of 5 stars

Great customer care team

I initially encountered an issue that arose from a misunderstanding on my part, but it was resolved in a timely manner. However, I later received the wrong license key. Fortunately, within five minutes of bringing this to their attention, they issued me the correct key, which worked perfectly. The customer care team was very understanding and addressed my concerns promptly. I am very satisfied with the support I received and will definitely use this site again in the near future.

7 October 2026
Unprompted review
Rated 1 out of 5 stars

DO not use

DO not use, they are an absolute joke of a company, taken my money then pretend to not have the emails chasing licensing details. This is fraud

7 October 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased. Would use website again

I was very upset that a software that was in my basket days ago now only does subscription instead of lifetime.
Blitzhandel24 was selling the previous lifetime version and I went ahead and brought it.
I was nervous at first but all was perfect.
I registered the product and it is working fine.
And to add, it cost less than I was originally going to pay direct before they made the change.
Brilliant.

1 October 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service and a real, working solution!

I recently had an issue activating a software license key I purchased from Blitzhandel24. I was hitting a region error, and the initial AI response wasn't helpful. However, once Amelia Chwist from Customer Service took over, the experience completely turned around.

Amelia was incredibly responsive and patient, especially considering the significant time difference between us. She provided a clear, step-by-step solution to overcome the region lock. Unlike generic advice, this was a real, working solution that solved the problem immediately.

I am very impressed with Amelia's efficiency and dedication to resolving my issue. She was a "legend" indeed! I highly recommend Blitzhandel24 for their excellent customer support. Thank you again, Amelia.

29 September 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Customer Support

This company has been outstanding in sorting some self made problems by myself. Order (Corel PaintShop Pro 2023 Ultimate) was delivered quickly and and all working OK. Would certainly buy from them again.

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Great support

Excellent after-sales service from Amelia who took the time and trouble to assist with a problem I encountered when installing Publisher 2016 from the site. Highly recommended!

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Questions on their AVG product for Sale

I currently have an avg sub. They wanted to renew at a 100 odd. So i went looking i found this site which had what i wanted as a package. However i had a few question to which they responed ery quickly and resolved all my questions to the point i went a head an purchesed the product i wanted

3 September 2026
Unprompted review
Rated 5 out of 5 stars

I had an issue with installing Kofax

I had an issue with installing Kofax. I contacted Blitzhandel24 to explain my problem. The help I received was first class and the issue with installation was resolved very quickly. I would highly recommend this company.

31 August 2026
Unprompted review
Rated 1 out of 5 stars

Crooks!

They are not honest people. They sell out-of-date software for obsolete versions of Windows without giving transparency that the software will not work on current systems. Don't touch them with a barge pole! The downloads will not work on current software. Crooks!

1 September 2026
Unprompted review
Rated 1 out of 5 stars

Downloaded trial software

Downloaded trial software. Worked fine and paid. After activation I couldnt use half of the trial version functionality.
Immediately asked money back but they kept refusing!

5 August 2026
Unprompted review
Rated 1 out of 5 stars

Useless full of bot replies

Useless full of bot replies, bought a key for Bitdefender that did not work in the UK .Was told to download a VPN to see if it worked that way When I said I did not want to download load a suspect VPN and asked for a refund no refund allowed for an unused key .

19 August 2026
Unprompted review
Rated 1 out of 5 stars

No refund is possible

Beware! They will not accept my cancellation, even though the product has not been used, not installed, not even downloaded. They just took the money and when I called them they just hung up.

20 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look