Although I was warned about the pain when first put the drops in, it would still be nice if it didn’t happen. Otherwise, no problems except blurring for about 30 min, after drops.
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Review summary
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I received the medicine quickly. Cost was higher than I’ve seen online but not unreasonable. The box had temperature limits on it and it was shipped when the temperature was cold outside (below the l... See more
Company replied
Once I talked w a human vs online I got straight forward information. I did not know that a sharps container was needed for disposal.
Company replied
The text support assistance is outstanding. Messages inform me of every step from refilling to shipping and lets me know that when they are contacting my physician's office as needed. When seeing Dr.... See more
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4.1
Great
391 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 61% of negative reviews
Typically replies within 1 week
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Frustrating Experience with BlinkRx
My first experience was not great at all! First off, there was quite a bit of miscommunication between my doctor at, my health insurance, and BlinkRx. My doctor stated that I had three options for my eye drops, a 40-day supply, a 90-day supply, or a 120-day supply, and there was a cost provided for each of these options. When I contacted BlinkRx, I requested the 120-day supply and was told that the insurance only approved the 90-day supply and so I then requested a 90-day supply, but was told that my doctor had only submitted a subscription for the 40-day supply and that I would need to contact her to send a new prescription for the 90-day supply. On 3/18/26, I received a text message from BlinkRx that my prescription price had been updated and so I logged into the website and saw that there was a 120-day supply available for $79.00 and so I selected that option and paid for it online, thinking that the insurance must have approved of the 120-day supply after all, since that was what the BlinkRx online form was indicating. Unfortunately, when I received my online receipt after paying for it, my online receipt stated that I only purchased a 40-day supply for $79.00. I then called BlinkRx and spoke to a representative who cancelled the order for me. I said to him that I would like to then purchase the 90-day option that I was told was approved by my insurance and he told me that we would have to wait until the cancellation went through in order to purchase it. Unfortunately, the very next day I received a message that the 40-day supply that I canceled and had been "Shipped," so I called back and spoke with a different representative that said I could submit a refund request, since they shipped something that was only a 40-day supply when the BlinkRx online form said I was purchasing a 120-day supply and because I called and cancelled the order before it shipped. He said that the request would go through after the prescription arrived at my house. Once I received the wrong prescription order in the mail, I called back to inquire about the refund request and was told that the request had been denied because it had already shipped (What???), so I pushed back and said that even though it was not my fault that the BlinkRx online form misinformed me about the amount that I was purchasing and that it was also not my fault that they shipped an order that I had canceled. He told me that the decision was final and there was not a possibility of having the refund request reevaluated. In addition to BlinkRx not correcting their own mistakes I had several phone calls with representatives that were challenging because some of the representatives I talked to did not understand English well and because the BlinkRx automatic phone system was glitchy. There were a couple of representatives that were nice and that were competent in English, but what they explained to me regarding the cancellation and the refund request proved to be incorrect). I have never experienced such difficulty trying to simply order and pay for a prescription at a pharmacy and was quite frustrated that BlinkRx did not fix mistakes that were made on their end. Hopefully this information will be used to make much needed improvements in communication and service!
18 March 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.
We deeply apologize that you did not have a positive experience with Blink.
Please contact us directly at support@blinkrx.com so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you.
BlinkRx
(844) 926-2480
Mon-Fri 8am-4pm Est
Saturday 9am-5pm Est
support@blinkrx.com
All was good but I wish I could use the…
All was good but I wish I could use the eye drops but it feels like hot sauce was dropped in my eyes.
6 March 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.
While I’m not authorized to provide medication counseling directly, I recommend contacting us and requesting to speak with one of our pharmacists to discuss your experience with the medication.
Please call us at (844) 926-2480 and ask to speak with a pharmacist.
Best regards,
The BlinkRx Team
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
Everyone I spoke to was very caring
Everyone I spoke to was very caring, and knowledgeable. I was so thankful and relieved they were able to fill this very expensive prescription for me at no charge.
21 March 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
Overpriced meds and poor customer service
Overpriced meds and poor customer service. My spouse Dr recommended BlinkRx for an expensive med with high co-pay. BlinkRx turned out to be much higher than we were charged at local chain drugstores (over twice the goinfg rate). BlinkRx tried to talk her into some kind of installment plan at the high price rather than finding a lower one. It was difficult to talk to anyone there and she finally went with another service that was much less expensive and more reliable than Blink. No she is trying to negotiate another prescription with similar problems. It seems that BlinkRx has convinced providers that hey are low-cost, but when the patient uses them, the results are very different. Although i put a date bellow, this actually went on for weeks.
1 March 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.
We deeply apologize that you did not have a positive experience with Blink.
Please contact us directly at support@blinkrx.com so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you.
BlinkRx
(844) 926-2480
Mon-Fri 8am-4pm Est
Saturday 9am-5pm Est
support@blinkrx.com
I love that the Miebo doesn’t sting my…
I love that the Miebo doesn’t sting my eyes like Restasis. I love the way it feels.
5 April 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
hopelessly stupid people work at…
hopelessly stupid people work at BlinkRx. I'm trying to get my script switched to my new doctor and Blink is not taking care of this. This relatively simple request overwhelmed the last idiot I spoke with and he hung up.
2 April 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.
We deeply apologize that you did not have a positive experience with Blink.
Please contact us directly at support@blinkrx.com so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you.
BlinkRx
(844) 926-2480
Mon-Fri 8am-4pm Est
Saturday 9am-5pm Est
support@blinkrx.com
Great service
They contacted me promptly when they received my RX Once it was approved they notified me of an estimated shipping and arrival date RX arrived and was shipped in a cold pack I am very happy with the prompt and professional service
16 March 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
Great packaging and timely delivery to ensure product quality
Communications early on regarding shipment of the eye drops via text messages and emails were very helpful since I'm concerned about exposure to heat. I was impressed with the care in the packaging of the product -- the box of eyedrops was inside a larger box and protected from heat with ice packs.
18 March 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
Extremely happy with the quick order
20 March 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
Reply from Blinkrx
Hello,
Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
Great service
Great service. The person that took my order was knowledgeable and very easy to understand. The order came in 2 days which was great.
14 March 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
Reply from Blinkrx
Hello,
Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
Ease of getting prescription
2 March 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
Eye drop overall experience
From the minute of the eyedrop prescription was sent through to arriving at my front door absolutely seamless. The order the timeliness all of it I wish other pharmacies would be this efficient.
12 March 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
I tried to sign up on line three times…
I tried to sign up on line three times and it never worked. I had to call to get signed up and the person I spoke too could not answer my questions. They said when they knew the final costs they’d get back to me. That hadn’t happened. The drops sting a lot.
28 February 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.
While I’m not authorized to provide medication counseling directly, I recommend contacting us and requesting to speak with one of our pharmacists to discuss your experience with the medication.
Please call us at (844) 926-2480 and ask to speak with a pharmacist.
Best regards,
The BlinkRx Team
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
Reply from Blinkrx
Hello,
Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
the ease of completing the forms
the ease of completing the forms, the fact that I received it so quickly was amazing! The video was also very easy to understand.
9 March 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
Reply from Blinkrx
Hello,
Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
Reply from Blinkrx
Hello,
Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
Highly recommend!
My Dr. prescribed a new medication that my insurance wouldn't cover. When I told him about the situation, he sent the prescription to Blinkrx, which filled and shipped it to me without a problem for far less money than listed on Goodrx. It was a super easy experience.
8 March 2026
Unprompted review
Reply from Blinkrx
Hello,
Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.
Please let us know if we can assist you with anything in the future.
Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com
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