Blinkrx Reviews 391

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 335 reviews, reviewers had a great experience with this company. Many customers found the delivery service to be quick and efficient, with medications arriving promptly and often earlier than expected. People appreciated the clear communication at every step, from refills to shipping, and the helpfulness of customer service representatives in providing information and addressing concerns. The pricing was frequently highlighted as a major positive, with many finding the costs to be much lower than other options and even free in some cases, making expensive prescriptions affordable. However, some customers also noted issues with product effectiveness, experiencing side effects like blurring or finding the medication ineffective for their condition. There were also concerns about inconsistent pricing, with some reporting unexpected cost increases and difficulties in getting clear information or assistance from customer service regarding these changes. A few other people also felt that the customer service was unhelpful or that the company's processes were confusing, leading to frustration and delays in receiving their medications.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some praising its effectiveness in relieving dry eye... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting prompt and fast delivery,... See more

Service

Clients share ambiguous opinions on service, with some reviewers praising it as fast, efficient, and helpful,... See more

Price

Users describe ambiguous interactions with price, with many customers reporting significant savings and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many reporting negative experiences such as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Although I was warned about the pain when first put the drops in, it would still be nice if it didn’t happen. Otherwise, no problems except blurring for about 30 min, after drops.

Company replied

Rated 4 out of 5 stars

I received the medicine quickly. Cost was higher than I’ve seen online but not unreasonable. The box had temperature limits on it and it was shipped when the temperature was cold outside (below the l... See more

Company replied

Rated 4 out of 5 stars

Once I talked w a human vs online I got straight forward information. I did not know that a sharps container was needed for disposal.

Company replied

Rated 5 out of 5 stars

The text support assistance is outstanding. Messages inform me of every step from refilling to shipping and lets me know that when they are contacting my physician's office as needed. When seeing Dr.... See more

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

391 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 61% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Other companies, take notes!

Everything about this process was easy! I made an account. Entered my information and everything else was the doctor's doing.

Other companies need to take notes!

19 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Excellent prices

Excellent prices! Wonderful person oriented service! Thank you Blinkrx.

10 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 1 out of 5 stars

Lousy Customer Service

After calling Blink 2 times and being told that they never received the prescription so I reached out to the provider and they resent. Now Blink says that my prescription requires a pre-authorization and they are working on it???? Looked on my insurance web portal and there are no requests for authorization. Constant run around and delays are effecting my health. This review will NOT produce any positive response because all they do is reply with a "script/canned" answer.

13 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

Please call us at (844) 926-2480 and ask to speak with a pharmacist for further assistance.

Best regards,

The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Better than expected

20 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Blinkrx seems to be a great mail order pharmacy

Blinkrx is easy to navigate and my prescription was promptly mailed and received. I’m very happy with my prescription cost and ease of using the website.

1 March 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

The product arrived on time

The product arrived on time. Transaction was easy.

4 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Came in the mail

Came in the mail. Didnt have ro worry. It was a wonderful experience. They help so so much.

18 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 3 out of 5 stars

The drops were hard to get in my eyes. Since I started

The drops were hard to get in my eye and stay in

26 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

While I’m not authorized to provide medication counseling directly, I recommend contacting us and requesting to speak with one of our pharmacists to discuss your experience with the medication.

Please call us at (844) 926-2480 and ask to speak with a pharmacist.

Best regards,

The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Received prescription quickly and at no…

Received prescription quickly and at no cost

7 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

They seem to be helping my dry eye

26 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 3 out of 5 stars

Not very impressed.

I didn't experience any great improvement over my regular dry eye drops. It was very inconvenient to have to refrigerate, especially since I travel frequently. They may have given me headaches. I discontinued use.

25 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

While I’m not authorized to provide medication counseling directly, I recommend contacting us and requesting to speak with one of our pharmacists to discuss your experience with the medication.

Please call us at (844) 926-2480 and ask to speak with a pharmacist.

Best regards,

The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

It was prompt but the product etc not…

It was prompt but the product etc not last long. I gave asked my doctor to reorder

15 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

While I’m not authorized to provide medication counseling directly, I recommend contacting us and requesting to speak with one of our pharmacists to discuss your experience with the medication.

Please call us at (844) 926-2480 and ask to speak with a pharmacist.

Best regards,

The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Once the prescription was in

Once the prescription was in, it was filled and mailed expeditiously! The price was incredible, lower than I could get anywhere. Blinkrx is the bomb!!

14 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

I have very dry eyes

I have very dry eyes, this med is relieving my symptoms and making this more manageable.

6 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

A great experience

You made it possible for me to fill a much needed prescription that otherwise I wouldn't have been able to afford. People were extremely helpful throughout the entire experience.

5 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 4 out of 5 stars

It was quick and fast approval and…

It was quick and fast approval and shipping. Now just worried that my insurance has now denied approval for my prescription. Will I be billed the the Miebo I received prior to the denial? The Miebo works great and has helped me very much.

9 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Thank goodness for BlinkRx

Thank goodness for BlinkRx . & Thank you BlinkRx:)

23 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 1 out of 5 stars

No interest

I called the company to explain the issues that I encountered there was absolutely no interest in what I had to say.And nothing about anybody calling me back to further discuss it.I was very disappointed.I doubt that I'll ever use this company again.Sad but true

22 March 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

We deeply apologize that you did not have a positive experience with Blink.

Please contact us directly at support@blinkrx.com so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx
(844) 926-2480
Mon-Fri 8am-4pm Est
Saturday 9am-5pm Est
support@blinkrx.com

Rated 1 out of 5 stars

Very bad system

Very bad system. My account was hacked they have no way to make myself verify by my own phone number. I have to pay the bill that is not related to me.

22 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.
We deeply apologize that you did not have a positive experience with Blink.

Please contact us directly at support@blinkrx.com so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx
(844) 926-2480
Mon-Fri 8am-4pm Est
Saturday 9am-5pm Est
support@blinkrx.com

Rated 5 out of 5 stars

Delivery of medicine

Satisfactorily service,

15 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

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