Great for sampling topical books to decide if they're worth a full read, capturing core ideas without fluff. Ideas for improvement include: - summary format could be improved via AI (easier to re... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
My subscription renewed automatically without giving me any prior notification. Support responded in time to provide an alternate solution which I felt satisfied. So please remove auto renewal feat... See more
Company replied
I had an annual subscription to Blinkist which I used on and off and it was a great experience overall. What I did not realise is that the subscription auto-renews without a prompt so one day I just s... See more
Company replied
The app works fine. Daily recommendations are very useful with all amount of books they have. And the customer service team is just excellent. I wanted to cancell my subscription once the payment wa... See more
Company replied
Company details
Written by the company
Blinkist is here to help you learn faster and smarter. It offers summaries from thousands of bestselling non-fiction books to read or listen to in just 15 minutes. Get the key ideas from the top books, podcasts, and experts in 15 minutes with the Blinkist app.
Contact info
Sonnenallee 223, 12059, Berlin, Germany
- hello@blinkist.com
- blinkist.com
4.2
Great
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recieved a fast reply and a solution…
I recieved a fast reply and a solution to an issue I was facing while trying to change the billing method. I also want to add that Blinkist is a great source of inspiration and motivation in my life, so thank you to the team!
29 January 2026
Unprompted review
Reply from Blinkist
Hi Alan, thanks so much for sharing this! We’re thrilled you’re loving the app, and it means a lot to know our support made a difference too. Wishing you many great learning moments ahead! All the best, Team Blinkist
Prompt reply with resolution options
Prompt reply with clear options to resolve the issue, and follow-ups
20 January 2026
Unprompted review
Reply from Blinkist
Hi Anumeha, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist
The Blinkist team was incredibly timely…
The Blinkist team was incredibly timely and helpful. I actually needed to cancel our subscription due to lack of use in this current season of leadership, yet they treated me as if I was going to commit for a 5 year subscription! Thank you Blinkist!
27 January 2026
Unprompted review
Reply from Blinkist
Hi Jake, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist
The support agent Widy was incredibly…
The support agent Widy was incredibly responsive
23 January 2026
Unprompted review
Reply from Blinkist
Hi Rohit, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist
Kindness wins Friends and Business
It boils down to the fact that people understand my issue and worked with me tirelessly until it was resolved, even though I did not have all of the supporting documentation that would have made their work much easier. I experienced a kindness and understated professionalism that is sadly lacking in many businesses today.
27 January 2026
Unprompted review
Reply from Blinkist
Hi Claus, thanks so much for sharing your experience with us. We’re delighted to hear you felt supported and that things were resolved in a way that worked for you. Wishing you many great learning moments ahead! All the best, Team Blinkist
Great customer service!
27 January 2026
Unprompted review
Reply from Blinkist
Hi Louise, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist
The Platform is terrific and the…
The Platform is terrific and the customer service is excellent!!
23 January 2026
Unprompted review
Reply from Blinkist
Hi Jay, we're absolutely thrilled to hear that you're loving the app. Providing excellent support is just as important to us as delivering great content, and your feedback means a lot to our entire team. Happy learning! All the best, Team Blinkist
Very efficient
Very efficient, and very kind. To highlight as very positive point is that I didn't have to explain again the issue when they transferred me to another department. Used to happen in other companies and it is...well! Not efficient.
26 January 2026
Unprompted review
Reply from Blinkist
Hi Nat, thank you so much for your positive feedback! We're delighted to hear that our team was able to work with you to find a solution that kept you happy with Blinkist. All the best, Team Blinkist
Effective customer service.
The personnel who handled my enquiry were very prompt, cordial, and efficient. I found their responses and solutions very amicable. Excellent customer service!
25 January 2026
Unprompted review
Reply from Blinkist
Hi Phua, thank you so much for taking the time to share your experience! Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. All the best, Team Blinkist
Thought I had a big problem
I thought I had a "big" problem, but after seeking contact there seemed to be no problem at all :) I was helped very friendly and clearly full of expertise. Thank you for the wonderful experience.
16 January 2026
Unprompted review
Reply from Blinkist
Hi Klant, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist
Talida did a great job of communicating…
Talida did a great job of communicating and resolving my issue!
22 January 2026
Unprompted review
Reply from Blinkist
Hi Jay, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist
Fantastic customer service!
I have received first class customer service from Talida. I made a mistake when signing up my husband for a Christmas present - I used a non existent email so didn’t receive any emails or links to activate the account, made more confusing because I did so from my email address. All my fault, and complicated to pick apart. Talida guided me through the whole process, my lack of tech knowledge was no problem to her. We now have an active account and a very happy husband - who has told me that this is the best present I’ve bought him in 32 years of marriage!
23 January 2026
Unprompted review
Reply from Blinkist
Hi Julie, thanks for letting us know how things went. We’re delighted to hear you had a positive experience and that our team could help make it right. Happy learning! All the best, Team Blinkist
They were smooth at supporting the…
They were smooth at supporting the subscription cancellation.
23 January 2026
Unprompted review
Reply from Blinkist
Hi there, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist
Katarina was very responsive and…
Katarina was very responsive and resolved my problems quickly.
22 January 2026
Unprompted review
Reply from Blinkist
Hi Joan, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist
Great support
The support team were incredible. In particular Katarina
She was speedy and providing responses and solutions
22 January 2026
Unprompted review
Reply from Blinkist
Hi Rp, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist
Excellent support
This is another year (maybe the 7th or 8th) in which I am renewing our subscription to Blinkist. I personally do not use its resources (I just pay for it), but my colleagues who use it really want to have them. And on the principle of "how you do one thing, so you do everything", I can say that both paying and receiving the invoice for it is extremely easy - I believe - just as easy as accessing the desired topics and books in the application. And - of course - I am completely sure of their usefulness!
22 January 2026
Unprompted review
Reply from Blinkist
Hi Maria, it’s wonderful to hear you’re satisfied with Blinkist. Delivering helpful support alongside great content is something we care deeply about, so thanks for letting us know. Happy learning! All the best, Team Blinkist
Great service and happy for your…
Great service and happy for your support in resolving my matter promptly and giving me a 50% discount.
19 January 2026
Unprompted review
Reply from Blinkist
Hi Obi, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist
Blinkist Review
Great for sampling topical books to decide if they're worth a full read, capturing core ideas without fluff.
Ideas for improvement include:
- summary format could be improved via AI (easier to read and understand)
- summaries could reference business best seller lists e.g. Forbes, New York Times, HBR, Goodreads, etc. to indicate how up to date they are
22 January 2026
Unprompted review
Reply from Blinkist
Hi Victor, thanks for your feedback and improvement suggestions. We’ll make sure to pass them along to our team for consideration. All the best, Team Blinkist
Pretty Good Exposure in Short time
Pretty good exposure, the insights from the books helps a lot in our day to day lifestyle helping improve our thought process and creativity accordngly.
22 January 2026
Unprompted review
Reply from Blinkist
Hi Chandra, thanks so much for your review! We’re really happy to hear Blinkist has been valuable for you, and we hope it keeps supporting your learning along the way. All the best, Team Blinkist
Reply from Blinkist
Hi Davinder, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist
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