Blindzonline Reviews 

1,743
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent craftsmanship of the products, noting that blinds are well-made, look beautiful, and fit perfectly. Many people highlight the outstanding service, from easy ordering processes and helpful staff who correct mistakes, to impressive communication. Reviewers frequently mention the exceptionally fast and reliable delivery service, with samples and orders often arriving quicker than expected and well-packaged. The overall efficiency and value provided lead many to recommend and repeatedly use this company. While some individual experiences included minor delivery delays or isolated product flaws, these instances were not widespread.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the quality and appearance of the blinds,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the speed and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent and well-made... See more

Order

Customers consistently note positive experiences with order, highlighting the ease and straightforwardness of... See more

Service

Reviewers highlight positive aspects of service, with many expressing strong satisfaction and intent to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy, quick online experience. Simple, clear measuring instructions. Beautiful roller blind received. Quick delivery. Well packed. Great communication. Would use again. The roller blind was well made.... See more

Rated 5 out of 5 stars

I only needed the top rail to replace a faulty one for a Venetian blind. It was made the same day and I received it two days later. It was packed in a long cardboard tube and was well protected inside... See more

Rated 5 out of 5 stars

Ordering was simple, the blinds arrived within the stated time frame and were well packaged for their journey. They were easy to put together and clipped smoothly into place and best of all they loo... See more

Rated 5 out of 5 stars

We ordered a couple of samples which arrived very quickly and ordered replacement vertical slats which again arrived very quickly. The slats are very good quality and very well made. There was a mi... See more


Company details

  1. Blinds Shop

Written by the company

Made-to-measure blinds - ordered online and delivered directly to your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(1,743)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never will use this company again order…

Never will use this company again order 3 blinds
With the correct sizes all came to small try to have them corrected but staff are rude told me it is what I ordered and won't be getting my money back or a replacement so overall poor company to shop with

15 November 2024
Rated 5 out of 5 stars

Great Company

Great Company. Very Happy Great Service. This is our second order from this company and we are really happy better then the other company the blinds didn’t last long.

28 October 2024
Rated 5 out of 5 stars

Easy quick

Kept me informed delivered on time although delivery company delivered to wrong address. Pleased withnblinds

17 October 2024
Rated 5 out of 5 stars

Second time we have ordered replacement…

Second time we have ordered replacement blinds for our house. The service is second to none. The first time we put the wrong measurements (mm rather than cm) and the company checked before sending. Totally professional. Excellent quality, quick despatch and look amazing. Thank you. Would not hesitate to recommend.

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Fast to respond

Fast to respond. Excellent pricing about two thirds of the other quotes. Let’s see how the fitting goes

10 October 2024
Rated 5 out of 5 stars

1st class service

Very quick turnaround from point of order to delivery. Good quality replacement slats, exactly what I was looking for. Finishes off my newly decorated conservatory a treat.

20 September 2024
Rated 1 out of 5 stars

They made them 5cms short and suggested…

They made them 5cms short and suggested that a fabric tape measure could have stretched by 5cms! It gave me a laugh on a Monday morning.They replaced them in the right length without charge.

18 September 2024
Blindzonline logo

Reply from Blindzonline

Hi Pamela,

Thank you for your feedback. We are sorry to hear that the initial product did not meet your expectations.

We would like to clarify that our website clearly advises using a metal tape measure, as fabric tape measures can stretch and cause inaccuracies. However, we were happy to replace your order free of charge with the correct length, in line with our commitment to customer satisfaction.

We strive to provide the best possible service, and we're glad we could resolve the issue promptly.

Please do not hesitate to reach out if there’s anything further we can assist you with.

The BlindzOnline team

Rated 5 out of 5 stars

Fantastic service from the team.

The team at Blindzonline are always so helpful right throughout the process. They helped us with choosing the correct material and measuring so we got the correct length. We have ordered several sets of blinds and replacement slats from them, great service everytime.

26 September 2024

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