Blindzonline Reviews 

1,741
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent craftsmanship of the products, noting that blinds are well-made, look beautiful, and fit perfectly. Many people highlight the outstanding service, from easy ordering processes and helpful staff who correct mistakes, to impressive communication. Reviewers frequently mention the exceptionally fast and reliable delivery service, with samples and orders often arriving quicker than expected and well-packaged. The overall efficiency and value provided lead many to recommend and repeatedly use this company. While some individual experiences included minor delivery delays or isolated product flaws, these instances were not widespread.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the quality and appearance of the blinds,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the speed and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent and well-made... See more

Order

Customers consistently note positive experiences with order, highlighting the ease and straightforwardness of... See more

Service

Reviewers highlight positive aspects of service, with many expressing strong satisfaction and intent to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy, quick online experience. Simple, clear measuring instructions. Beautiful roller blind received. Quick delivery. Well packed. Great communication. Would use again. The roller blind was well made.... See more

Rated 5 out of 5 stars

I only needed the top rail to replace a faulty one for a Venetian blind. It was made the same day and I received it two days later. It was packed in a long cardboard tube and was well protected inside... See more

Rated 5 out of 5 stars

Ordering was simple, the blinds arrived within the stated time frame and were well packaged for their journey. They were easy to put together and clipped smoothly into place and best of all they loo... See more

Rated 5 out of 5 stars

We ordered a couple of samples which arrived very quickly and ordered replacement vertical slats which again arrived very quickly. The slats are very good quality and very well made. There was a mi... See more


Company details

  1. Blinds Shop

Written by the company

Made-to-measure blinds - ordered online and delivered directly to your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(1,741)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality and great service.

We ordered a couple of samples which arrived very quickly and ordered replacement vertical slats which again arrived very quickly.
The slats are very good quality and very well made. There was a minor defect on one slat and the customer service to quickly replace it (with an additional spare thrown in) was outstanding.
We will definitely use them again and would thoroughly recommend.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Replacement slats

Ordered replacement slats. Excellent quality and quick delivery. A cost effective way to update blinds. I would be happy to order again.

9 October 2025
Rated 5 out of 5 stars

Excellent service.

Very helpful and quick to respond to any questions I had. Blinds were made and delivered quickly and measured exactly as I'd asked. Very happy with them.

29 September 2025
Rated 5 out of 5 stars

Perfect, I'm so happy with the result

Perfect, Thank you. I have t admit to being worried that it would go badly wrong, but it was perfect. I replaced my blinds for a fresh look and am really pleased with the result. They arrived quickly, were well packaged and easy to install. I would absolutely recommend Blindzonline.

3 October 2025
Rated 5 out of 5 stars

Brilliant experience

Brilliant experience - ordered some free samples to check the real colours out- they came next day.
Measured and ordered and they literally came within a few days!!
Easy to put up- once you get the hang of the tabs and thankfully I measured correctly- they look lovely.

30 September 2025
Rated 5 out of 5 stars

Fantastic service from ordering to such…

Fantastic service from ordering to such a quick delivery time. And i was even happier with the product which was perfect in looks and size, also the lovely customer service lady was old school so helpful and polite so good on you all and i will be highly recommending you as well as using the company myself.

17 September 2025
Rated 5 out of 5 stars

Fantastic service!

Ordered a sample, received it next day (which is a miracle with the postal service!) Ordered replacement slats the day after and 3 days later they were up and hanging in my kitchen... Fantastic service, lovely product. If only all companies were this efficient. Well done Blinz online.

18 September 2025
Rated 5 out of 5 stars

Clear website

Clear website, then very friendly and helpful over the phone. You do not buy a blind very often, they made it easy. It fitted perfectly.

15 September 2025
Rated 5 out of 5 stars

I have just purchased replacement slats…

I have just purchased replacement slats for vertical blinds. From ordering samples through to receiving the replacement slats, Blindzonline have been outstanding. The samples arrived promptly, I then ordered the slats but forgot to allow for centre opening. I emailed over the weekend with the intention of calling first thing on Monday but by 0905 I had already received an email acknowledgement of my requirement. The blinds arrived very quickly and are now in place. Excellent customer service, I shall be ordering more replacement slats very soon.

10 September 2025

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