John was an incredibly professional, courteous, and competent installer. We wouldn’t hesitate to work with him again for any future installations or service needs, thanks again!!
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I ordered three blinds. The design consultant Jesse Gomez was very professional, knowledgeable and helpful. He made sure that my measurements were correct and accurate. My order was complete on time,... See more
Company replied
You guys were a pleasure to deal with. From your associate Steve in the showroom to the guy who did the installation, high marks across the board.
Company replied
Installers were great to work with, they were professional, quick, and detail oriented. Designer was also knowledgeable and helpful during the process. Would work with them again.
Company replied
Company details
Written by the company
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
Contact info
340 4TH AVENUE, 11215, BROOKLYN, NY, United States
- 7187154122
4.7
Excellent
26 reviews
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Delivered to wrong address
Delivered to wrong address. Right house number, wrong street. Had to wait for residents at the delivery location to bring the package to me. All attempts to contact shipper and Blinds To Go failed. Repeatedly told that package was delivered!! It was but to an unknown WRONG address!!!!!
15 December 2020
Reply from Blinds To Go - BROOKLYN
Hi William, we are very sorry to hear about this experience you had with us and the delivery of your shipment. Was the package address correctly and just brought to the wrong address or was the wrong address written on it entirely? Please let us know if we can help further in any way.
Product was Good
Product was great, needed minor adjustment, contacted installer asked if could stop if in area. Never came back
14 December 2020
Reply from Blinds To Go - BROOKLYN
Hi Howard, we are sorry to hear this - please give us a call at the showroom so we can try to help you or send an installer out to help.
One of the worst customer service experiences of my life. Or at least it was up there!
There was a mix up in my measurements which then created months and months of confusion and back and forth and work delayed. Also, getting a hold of someone from the actual store was never, ever easy. If I called and didn't know someone's extension, a message would actually say, "Thank you. GOODBYE." and then hung up on me. Imagine that going on for months and months. Someone would call me back if I complained to the head office, butif I tried to get a hold of someone in the store where my order was made, it was either frustrating or like climbing Mt Everest. It was a laughably bad experience. Eventually, that was the attitude I took: Another problem would arise, and I would just laugh at how absurd it all was. I would never, ever buy blinds from this company ever again
14 December 2020
Reply from Blinds To Go - BROOKLYN
Hi Brooklyn, we apologize about the delays and issues you have experienced with your order during this difficult time. Please let us know more feedback on the issue(s) with the window treatments so we can help to rectify any issues. If you can provide and order number that would be helpful for us to be able to look into it further.
In store service was good but sales…
In store service was good but sales lady unable to give me estimated price as to how much blinds were sold as to per blind, per yard, per feet, etc.
14 December 2020
Reply from Blinds To Go - BROOKLYN
Hi there, we apologize but our consultants do not have access to that kind of information in the showrooms. They can provide a price per blind but the internal computer system keeps track of sizing and the cost difference internally when trying to figure out which size is which price. Please let us know if you have questions and we will do our best to work with IT to get you the information you need. Thanks!
I am happy with the order and the…
I am happy with the order and the customer service representatives. But, your name is Blinds to Go; it took 2 and a half months to get them made and installed so I think your store name does not represent the untimeliness.
14 December 2020
Reply from Blinds To Go - BROOKLYN
Hi Katie, we apologize for the delays you experienced and very much appreciate your patience. We are working hard to get back to our normal schedule during this difficult time. Were you not informed of the delays when you originally placed your order? Or did the time get pushed back further? Please let us know any feedback you may have and if we can help further in any way.
The product was great and at a…
The product was great and at a reasonable price. However, the extreme turnaround time to receive the product was not acceptable
14 December 2020
Reply from Blinds To Go - BROOKLYN
Hello, thank you for your review. We apologize for the delays you experienced and very much appreciate your patience. We are working hard to get back to our normal schedule during this difficult time. Were you informed of the delays at the time of purchase?
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