BlindsDirect.co.za Reviews 

2,258
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 302 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery, often receiving their custom orders well ahead of anticipated schedules. People also appreciate the completely seamless ordering process, the helpful support team, and the truly impressive workmanship of the items. Reviewers frequently emphasize that the blinds fit their windows perfectly when properly following the website's clear measurement guidelines. However, some people mentioned that delivery times could occasionally run longer than anticipated or be affected by courier handling issues. A few reviewers also noted occasional minor discrepancies regarding product colors or materials when compared against online representations.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the items arrive quickly and fit windows with... See more

Quality

People report positive experiences with quality, highlighting that products are well made, highly durable,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that packages arrive... See more

Service

Clients share positive opinions on service, frequently praising the prompt response, helpful sales team, and... See more

Order

Consumers find order satisfaction to be consistently high, frequently highlighting the seamless online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Blinds Direct on numerous occasions and every time I have been very pleased with the outcome. It's easy to order and the product arrives when promised and as ordered. I was kept informed at... See more

Company replied

Rated 5 out of 5 stars

The instructions are well documented on the website to help you take precise measurements for your blinds. The blind arrived and was cut exactly to specification. The fit is very neat and the product... See more

Company replied

Rated 5 out of 5 stars

From ordering to delivering took 4 days. What a pleasure. When I phoned for assistance with installation they were amazing. 🤩 The website is easy to navigate even for an eighty year old like myself.... See more

Company replied

Rated 5 out of 5 stars

Two head rail components weren't working, and they replaced them free of charge - I just covered the postage. I have ordered multiple blinds from this company and they are always willing to help, solv... See more

Company replied


Company details

  1. Blinds Shop
  2. Curtain Store
  3. Home Improvement Store

Written by the company

We have the widest range of blinds, shutters and curtains offering in South Africa. Offering best customer service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,258)

296 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order

Easy to order. Quick delivery. Great Quality.

17 August 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Rochel,

We appreciate you taking a minute to leave us with this lovely review - thank you! We trust your roller blinds are looking great.

Blinds Direct Team

Rated 5 out of 5 stars

Best Quality Blinds

Best Quality Blinds! They are very helpful and fast delivery. Will definitely recommend them and make use of them again.

18 August 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Jaco,

Thank you for the superb review, we appreciate it! We look forward to assisting you with your next order.

Blinds Direct Team

Rated 5 out of 5 stars

Always accurate and fast service

Always accurate and fast service. Can only recommend them!

17 August 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Jessica,

We appreciate the great review and your continued support of Blinds direct, it is truly appreciated!

Blinds Direct team

Rated 5 out of 5 stars

Thank you

Thank you - you website is easy to use, order on time and bling hangs beautifully!

17 August 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Rosemary,

Thank you for taking a moment to leave us with this lovely review!

Blinds Direct Team

Rated 5 out of 5 stars

Simple and easy order process

Simple and easy order process, quick delivery and awesome product. Simple to install. Great value.

7 August 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Richard

Thank you for the great review! We trust you are loving your plaswood blind

Blinds Direct Team

Rated 5 out of 5 stars

Perfect

All the blinds we ordered fits perfectly, the service and assistance were super friendly. Delivery was faster than expected.

14 August 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Nanine

Thank you for this stunning review and feedback, it's greatly appreciated! We trust your blinds look great!

Blinds Direct Team

Rated 5 out of 5 stars

Great Service and a good quality…

Great Service and a good quality product!

14 August 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Ricardo

We appreciate the great review, thank you! We trust your roller blinds are looking wonderful.

Blinds Direct Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Fast,efficient and it fits perfectly.

11 August 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi there

Thank you for the wonderful 5 star review!

Blinds Direct Team

Rated 5 out of 5 stars

Very helpful

Very helpful. Great workmanship

11 August 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Rosemary

We appreciate you taking the time to leave us with this lovely review - thank you!

Blinds Direct Team

Rated 5 out of 5 stars

Great service

Great service. Quick response and delivery. Easy order process. Blinds made up exactly to spec. Highly recommended

11 August 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Dave

Thank you for the wonderful review, we truly appreciate it! We hope that your new canvas blind is helping you to make the most of your outdoor space.

Blinds Direct Team

Rated 5 out of 5 stars

Very happy

Very happy with the quick service and quality product

6 August 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Jacomien

We appreciate you taking a moment to leave us with this lovely review - thank you!

Blinds Direct Team

Rated 5 out of 5 stars

Good day

Good day, this is the easiest DIY project we have done. The fit of the blinds are 100% perfect, and the putting up is super simple.

31 July 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Andries,

Thank you for the superb review! We trust your new vertical blind looks great!

Blinds Direct Team

Rated 5 out of 5 stars

Excellent service

20 July 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Sunette,

We appreciate you taking a moment to leave us with this lovely review on our service - thank you!

Blinds Direct Team

Rated 5 out of 5 stars

Higgly recommended

The instructions are well documented on the website to help you take precise measurements for your blinds. The blind arrived and was cut exactly to specification. The fit is very neat and the product is of a high quality. I also had interaction via WhatsApp chat for additional advice, and the response was efficient, quick, and very helpful. The order arrived way sooner than the promised delivery lead time on standard orders.

24 July 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Melvin

We sincerely appreciate you taking a moment to leave us with this fabulous review - thank you! We hope you are loving your new plaswood blind!

Blinds Direct Team

Rated 5 out of 5 stars

Easy and Fast

Easy to order, fast delivery. Highly recommend, I have ordered multiple times

31 July 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Chantel

Thank you for the great review, and for your continued support, it's much appreciated! We trust all your blinds are looking lovely.

Blinds Direct Team

Rated 5 out of 5 stars

Perfect blinds

Perfect blinds, easy installation and blinds were completed very quickly. Everything I expected and more. Thank you.

27 July 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Vanessa

We appreciate you taking the time to leave us with this stunning review and we're thrilled to hear that we exceeded your expectations!

Blinds Direct Team

Rated 5 out of 5 stars

I am very happy with the quality of the…

I am very happy with the quality of the products, the speedy delivery, and the excellent service overall.

23 July 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Zacharias

We sincerely appreciate the wonderful review - thank you! We trust your new aluminium blinds are looking lovely.

Blinds Direct Team

Rated 5 out of 5 stars

I experienced fabulous service throughout …

I experienced fabulous service throughout! From personal messages assisting me with colour choice and blind type, to quick responses on a small installation query I had. Brilliant support and advice from BlindsDirect. I highly recommend them.

23 July 2026
BlindsDirect.co.za logo

Reply from BlindsDirect.co.za

Hi Lorna

Thank you for taking a minute to leave us with this superb review, we truly appreciate it!

Blinds Direct Team

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