Terrible
Terrible. Payment doesn't work generally which you means you can't use the service at all. When it does work (1/5,) ending your ride doesn't work so you end you end overpaying. Completely useless. Don't use it.
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Bleeper offers a range of transport services in Dublin, including public bike share, LeaseBike for electric bike rentals, corporate bike hire, and Electric Bikes for sale.
Ireland
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Terrible. Payment doesn't work generally which you means you can't use the service at all. When it does work (1/5,) ending your ride doesn't work so you end you end overpaying. Completely useless. Don't use it.
I was promised a refund on December 10th, but haven’t received it yet. I’ve contacted support, but I haven’t received a solution. Can someone help?
hi iv had a really bad situation with bleeper bike while i was out cycling my bag had been stolen from my bike the bag had the charger and my bank card and a few other bits inside , so it turned out that I cancelled my card so my payments were not been taking for the bike I rented. I had so many things on my mind I genuinely forgot to inform bleeper of the situation with the card , I went there yesterday to explain the situation and I was really made feel like shit by the receptionist her attitude was really unessary regarding the situation. I did sincerely apologise for any mistake I made , there was 60 euro outstanding on my account so i paid 40euro off the 60 yesterday and they still took the bike from me I did put a review up on Google and result of that review IV JUST RECEIVED A PHONE CALL FROM.LEX IN THE OFFICE THAT THEY HAVE CANCELLED MY SUBSCRIPTION DUE TO ME POSTING MY REVIEW I FEEL THIS IS VERY UNFAIR OF THEM I ALSO INFORMED HIM AS HE WAS TELLING ME THIS THAT IV ALL CALLS RECORDED ON MY PHONE AND THAT I WILL.BE TAKING THIS MATTER FURTHER.
The customer care doesn't exist.
we had a problem yesterday at 6pm and the customer care works until 5:30.
This morning they should start to work at 7:30am and still they are not answering to the phone and to the email.
The bike is not blocking and the app is counting from 5:30pm of yesterday.
We are gonna pay a lot of money because the bike is broke and the customer care is not working

Reply from Bleeper Bike
Charged without warning on bad parking and If you ‘start’ a journey and the bike doesn’t unlock you’re charged- I got a refund for that
Things they need to fix - have a warning system for violations. Have an acceptable parking spot in the map of the app. I can’t find any parking in Sandymount strand despite full support for it.

Reply from Bleeper Bike

Reply from Bleeper Bike
Very poor service. Stay away. Never bikes available nearby and fined me €15 for not leaving bike in designated area. Should have received warning first. Considering closing account

Reply from Bleeper Bike
It’s getting worse and worse. Bikes are always packed in the same areas and many always appear as “unavailable “. I have contacted the customer support numerous tomes and they keep saying there is nothing they can do. Very disappointing. I hope we had Dublin bikes instead in D4

Reply from Bleeper Bike
wanted to hire 2 bikes at the Dun Laoghaire Pier tocycle with my 10 year old daughter. Dowloaded the app, verified payment method. Then unlocked 1 bike but it wouldnt allow me to unlock the other, tried to pause the unlocked bike but kept getting error messages. Tried to contact customer support, nothing immediate to solve the problem. eventually had to give up an was charged for the time Bike 1 was unlocked even after explaining everything to customer service whom give a typical generic template response. Very unhappy with the lack of personable explanation as to why error messages and why couldnt unlock 2nd bike...hence the poor review...i wasted 30 mins of my glorious day and leaving my review in the hope you might not experience the same.
I used Bleeper Bike a few times this past summer and love the convenience of it. The prices seem quite fair, and it's simple and quick to rent a bike and return it again. Only downside I would say is that some bikes are not in a great condition and needs a bit more maintenance.
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