Blackstone Solicitors Limited Reviews 

75
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, highly professional, and exceptionally quick to respond to every single query during property purchases. Reviewers note that ongoing communication is remarkably clear and consistent, successfully keeping everyone fully informed throughout the entire legal process without any stress. However, some customers also noted occasional issues, such as meetings being cancelled without proper apologies, delayed responses, or unexpected changes affecting their conveyancing services. Despite these few unfortunate drawbacks, consumers generally feel well supported and thoroughly satisfied with the overall professional legal assistance they received.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting exceptional support and professional... See more

Staff

Consumers find staff to be positive, helpful, and highly professional throughout various legal processes.... See more

Customer service

Customers had positive experiences with customer_service, consistently praising the outstanding communication... See more

Response time

Clients share positive opinions on response_time, consistently highlighting the outstanding speed and... See more

User experience

Users describe positive interactions with user_experience, highlighting a smooth and stress-free process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience purchasing our first home with Blackstone was absolutely fantastic! Navi was incredibly helpful and friendly. They were very quick with all of the paperwork for our purchase and kept u... See more

Rated 5 out of 5 stars

We used Blackstone Solicitors recently for the first time. We dealt mainly with two staff and they were both incredibly professional but also very approachable. What really struck us was how proactive... See more

Rated 5 out of 5 stars

Navi, Ada, Emma and Josh made our house buying process smooth, simple and stressful free. Constantly kept us in the loop of what was happening and we never had to chase them for anything they were alw... See more

Rated 5 out of 5 stars

Huge shoutout to Josh and Bilal, who were exactly what you want from a solicitors. Incredibly prompt with their replies, organised, and genuinely fought for us/were on our side throughout. They manage... See more


Company details

  1. Law Firm

Information provided by various external sources

Blackstone Solicitors serves clients across the UK and the world, specialising in commercial litigation and property law. Call us on 0161 929 0121


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(75)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Sale of Business

First time in selling a business which can be daunting and proved to be quite stressful and drawn out, however Blackstone were very communicative, reassuring and helpful. They were always quick to respond and answered all questions informatively. Special thanks to Zulaika, Paula and Chris and everyone else involved.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I cannot recommend Blackstone solicitors highly enough. I was very fortunate to be looked after by Adrianna and Navi throughout, who were both jointly responsible for my experience.

Throughout my house purchase, they went above and beyond not only in carrying out their own responsibilities to an exceptional standard, but also by proactively advising and supporting me with a number of issues I was experiencing with another solicitor involved in the sale of my other property. That level of care and ownership made a huge difference during what was a very stressful process at the sale end. (Unrelated to Blackstone).

Communication was excellent from start to finish, with regular updates and clear explanations at every stage, far exceeding the standards I have come to expect from solicitors. Adrianna was a regular point of contact and was friendly, professional, and incredibly reassuring. I never felt an inconvenience when contacting the with questions or to ask for advice.

Between Adrianna and Navi, the service I received was of the highest standard and genuinely a night and day comparison to my experience with other solicitors.

Their professionalism, responsiveness, and willingness to go the extra mile truly set them apart. I will be definitely using them again for future property related conveyancing and would confidently recommend them to anyone looking for a first-class service.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Proactive, professional and approachable

We used Blackstone Solicitors recently for the first time. We dealt mainly with two staff and they were both incredibly professional but also very approachable. What really struck us was how proactive they were. We received responses to emails incredibly quickly and we were also able to make contact easily via phonecalls. We cannot recommend them highly enough

19 December 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Blackstone…

My experience with Blackstone solicitors was brilliant. Although the time from purchasing the property to completing was 7 months, Blackstone stayed in contact with me the whole time and were informative with each conversation. In particular Rachel and Joey were brilliant. Moving house can be stressful, but they made the whole thing a smooth process

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Purchase of home

Navi and Ada assisted me with purchasing my house, and the experience was exceptional. They were incredibly responsive to all my questions, consistently followed up with the seller’s solicitor, and kept me fully updated throughout the entire process. It was a pleasure working with them, and I will definitely use their services again in the future.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Navi, Ada, Emma and Josh made our house buying process smooth, simple and stressful free. Constantly kept us in the loop of what was happening and we never had to chase them for anything they were always ahead of the game. I cannot thank them enough for all their help. Would 100% recommend them to anyone needing a solicitor.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Wish I could give more than 5 stars!

Blackstone Solicitors have been beyond incredible. My partner and I just got a mortgage on our first house and both Ada and Navi were so helpful with it all. Communication was fast, they were professional, friendly and helpful. Thank you so much!

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Navi and Ada made my transaction a very smooth experience! I can honestly say they are the best solicitors I have ever used. Very responsive to all my emails and always happy to answer any questions I had. I would 100% use again.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Best Solicitors Ever!

I can't begin to express how amazing our experience was with Blackstone solicitors. Me and my boyfriend were buying our first home together and we had Navi and Adrianna on our house case. They are both so knowledgeable and would always answer any questions we had. We also continued to have updates throughout the process and had everything explained to us! I can't recommend Blackstone Solicitors enough! Thank you so much Navi and Adrianna!!

30 September 2025
Unprompted review
Rated 5 out of 5 stars

5 Star Solicitors

I have had the pleasure of working alongside Ada, Navi and Emma in the conveyancing team, and they have been nothing short of outstanding. Their efficiency, proactive approach, and excellent communication meant both myself and my clients were always kept fully up to date without ever needing to chase. They consistently deliver exceptional customer service and complete the legal work swiftly and professionally. Truly a brilliant team who make the process seamless.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Professional and efficient

Adrianna and Navi were great. Very thorough, prompt updates and gave me 100% confidence throughout my house purchase.

Would definitely use Blackstone again.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

I used Blackstone Solicitors for my house purchase

I used Blackstone Solicitors for my house purchase and I cannot recommend them enough. I would like to give a special mention and thanks to Navi and Ada! They were so helpful and nothing was ever too much trouble. Communication was excellent, I was kept updated every step of the way and they were both very responsive to emails. Overall Navi and Ada just made the process so much easier and less stressful. I will 100% use Blackstone solicitors again in the future.

31 October 2025
Unprompted review
Rated 1 out of 5 stars

Not supportive of the Will Aid scheme.

We decided that it was time for us to make our Will, and take advantage of the Will aid scheme. Contacted Will Aid and they directed us to the nearest participating solicitor, Blackstone.
Contact was made with Amy, who was very helpful and provided us with a meeting date at their office in Hale.
Today we attended our appointment, after being questioned by the receptionist, she contacted Amy?
Who then decided she was too busy and had no one else available to see us “ We have people off sick”” Can you come back?”
We had both taken time off to attend this meeting, and at no point did we have any apology.
Maybe Will Aid applicants are held as lower priority?
At no point was any communication regarding cancellation or alternative arrangements made.
Very shabby outfit, and disappointing. Made to feel that we didn’t matter.

5 November 2025
Unprompted review
Blackstone Solicitors Limited logo

Reply from Blackstone Solicitors Limited

Dear Mr Hemmings,
please accept our most sincere apologies as to how this situation was handled. We take our commitments to the Will aid program very seriously and it was absolutely not our intention for you to feel as if you were not treated with the utmost priority.
Our Private Client department is experiencing something of a perfect storm of staff absences at the moment. We have planned annual leave of staff coupled with staff sickness that is affecting various departments. This was not communicated to you for which we are sorry.
What we propose is that as soon as our staff are physically back in the office, we will arrange for a solicitor to visit you at your home at a convenient time to discuss your Will with you. We will also call you today to further discuss the arrangement.
Assuring you of our best intentions,
Blackstone Solicitors.

Rated 5 out of 5 stars

Great service, highly recommend

I had the pleasure of working with Navi and Ada whilst making my first house purchase. Their communication was excellent every step of the way and I can't sing their praises enough. As a first time buyer I wasn't familiar with the process but they were more happy to talk me through it and answer any questions I had. I will definitely use them again in the future

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Very responsive…

I used Navi and Ada from Blackstones for a couple of my property deals. I was really happy with the service, they were both really responsive and easy to deal with which is so important from your solicitors. I have told my broker to request them whenever we use Blackstones in the future.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

I used Blackstone Solicitors for…

I used Blackstone Solicitors for purchasing my first home, they were absolutely brilliant from start to finish and couldn’t fought them in any way, a big thanks to Navi who always responded to any questions I had, she done everything she could to make it a smooth experience, and got everything through as quickly as possible, also thanks Adrianna who also sent through info that was needed and always replied to any questions, I couldn't have asked for anything more and will be definitely using them in the future.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service! Great team

Our experience purchasing our first home with Blackstone was absolutely fantastic! Navi was incredibly helpful and friendly. They were very quick with all of the paperwork for our purchase and kept us up to date throughout the whole process. They made everything so simple and stress-free. I can't sing high enough praises. Absolutely wonderful!
P.s. The handwritten card we received upon moving in was adorable and really made us smile.

14 October 2025
Unprompted review

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