I have used this company many times now. Tim is my go to for any laptop issues. I know very little about technology but he is always able to interpret my vague descriptions, figure out what I need an... See more
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Black Owl have been supporting our systems for some time now and we have no hesitation in recommending their services. Timothy Neville who looks after us, is an excellent time-keeper, very clear in... See more
Company replied
Tim lead us through the development of our website superbly. His guidance and advice was invaluable especially as we had never built a website before and Tim had a great way of explaining things in... See more
In 2019 Black Owl provided the most competitive price and best offering for our needs. Tim advised on better naming of our group on the web, registered name etc and has developed a new website for us... See more
Company replied
Company details
- Computer Support and Service Company
- Computer Security Service
- Internet Service Provider
- Web Hosting Company
Written by the company
Black Owl provides technical solutions to everyday problems; managing and supporting IT for businesses, charities and individuals. Black Owl are digital experts for homes, schools and businesses. Covering IT and digital support in Leicester and Leicestershire.
Contact info
Office 7, The Forest Rock Offices, Leicester Road, LE67 5GQ, Whitwick, United Kingdom
- 0330 122 2412
- hello@blackowl.co.uk
- blackowl.co.uk
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I am so glad to have switched to Black Owl!
Black Owl are not only skilled/professional but are also a very supportive team. I find technology quite stressful; I didn't feel silly with my many questions and needing the amount of help that I did to get my email issues sorted.

Reply from Black Owl Technologies Ltd
Excellent service and support at a…
Excellent service and support at a reasonable price. I would thoroughly recommend them. Tim is very friendly and knowledgeable. Real personal service.

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I required a new laptop that was both…
I required a new laptop that was both function-able and fast to run. I was delighted with the laptop recommended which I subsequently purchased and was thrilled with the laptop that arrived today. I was also pleased old files from my previous laptop were transferred across to my new laptop without any issues. Would highly recommend Black Owl and will certainly use them again in the future.

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Reply from Black Owl Technologies Ltd
Laptop Repair
I cannot speak highly enough of Tim and his standard of work. He has done work on my laptop and the service was very prompt. He charged reasonable rates and the quality of work was excellent. On top of this he always cleans the key board and screen. I would not hesitate to recommend him.

Reply from Black Owl Technologies Ltd
Hired for SMTP plugin support
Hired Tim for SMTP plugin support. Super fast response and quick installation. Working 100%. Happily recommend and would hire again.

Reply from Black Owl Technologies Ltd
Excellent service, thank you so much
I had a problem with emails from my website always going to spam. This is despite being on post smtp and sending via pro gmail account. Tim was very helpful, resolved the problem in around 6 hours. Excellent service, much appreciated.

Reply from Black Owl Technologies Ltd
Successful Upgrade to Desktop PC
Tim at Black Owl responded promptly to my request to upgrade my PC and install a solid state hard drive and quoted a very reasonable price. I was concerned that I might lose some heritage software or data that would be difficult or expensive to replace but Tim did an excellent job in sorting out any problems that cropped up and I'm 100% satisfied with the outcome.
Highly recommended.

Reply from Black Owl Technologies Ltd
Swift, professional and kind
Tim fixed the configuration of our Wordpress plugin “PostSMTP” with a breeze! Swift, professional and kind.

Reply from Black Owl Technologies Ltd
Super quick quality service
I contacted Tim as I needed a new PC as the old one was making strange noises. Tim recommended a great spec'ed PC at a great price - complete with SDD drive. Now I have a super quick machine. Very pleased.
Tim offers an install service to strip out all the rubbish that normally comes with a new PC and installs only what you need. This takes up a lot less valuable drive space and is well worth it IMHO.

Reply from Black Owl Technologies Ltd
Great service
We have always turned to Tim at Black Owl for our IT needs. He has recently upgraded our Wi-Fi at St Paul's Church, a system he installed and has maintained for us from the outset. Tim is a trusted worker and does a thorough job, I recommend him to you.

Reply from Black Owl Technologies Ltd
Why can I only give five stars?!
If there was an option higher than five stars, I would give it.
Where do I start ...
Tim created TWO websites for me that are a) excellent quality, b) lovely design, and c) include everything I needed them to.
No job was too annoying / big / small / faffy (take your pick of words). Also Tim replies to my messages at all hours of the day and night, which he should probably stop doing, because I hear sleep is an important thing to do!
It was a super simple and pain free process. I said what I wanted and gave Tim some examples of other websites I had seen that were similar to the look I was going for. Somehow, he also managed to make sense out of the phrase, "I want pink, but not fluffy unicorn pink-pink, you know?" and provided me with just the amount of pink.
This review might sound glib but it is all heartfelt and sincere. I haven't worked with anyone - in any trade - who was so willing to go above and beyond while still being something I could afford.
Thank you, Tim! You're the best :)

Reply from Black Owl Technologies Ltd
Fantastic service from start to finish…
Fantastic service from start to finish made my computer run like a brand new one. It was slow and behind the times Tim was so helpful and Sorted it all within 2 days. I recommend him to anyone

Reply from Black Owl Technologies Ltd
I couldn't have asked for better service! :)
I really wanted a gaming PC but had no idea where to start. Tim was very good at explaining and figuring out what would be best for me. Extremely grateful and pleased with the results! Thanks again Tim! I would definitely recommend!

Reply from Black Owl Technologies Ltd
Total overhaul of operating system
Total overhaul of the operating system was needed and Tim at Black owl did a fantastic job total upfront on the requirement. Specs, options, and price. Retrieved my data and got it working better than when it was new.

Reply from Black Owl Technologies Ltd
Printer Repair - Excellent Service
Excellent service. Took our printer away, took a look at the fault and quoted a price. Very quick and efficient. Forgot to mention, he also collected the printer which was pretty convenient. Would definitely recommend.

Reply from Black Owl Technologies Ltd
Fast and efficient service
Fast and efficient service. Provided device and very happy with work.

Reply from Black Owl Technologies Ltd
Excellent service
This is the first time I used their service and must say Tim was very professional and responded promptly. Excellent service, reasonable priced. Would use them again. Thank you Tim.

Reply from Black Owl Technologies Ltd
I am very happy to recommend Tim…
I am very happy to recommend Tim Neville of Black.co.uk. My computer was very slow and in need of an over haul, I had put off taking it any where, as I had had poor service from two local computer repair shops. A friend recommended Tim, he came to collect my computer from my home, he was polite and understood my limited knowledge of computers. A complete over haul was done and Tim delivered my computer back to my house and was happy to explain my updated computer l am very happy now
I would happily recommend Tim to my family and friends

Reply from Black Owl Technologies Ltd
I needed to replace a dying laptop and…
I needed to replace a dying laptop and Tim reconditioned one to give me a great replacement at an affordable price. I'd certainly use him again for future tech needs.

Reply from Black Owl Technologies Ltd
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