Fantastic product knowledge No pressure to purchase Attentive but never felt overwhelmed A lovely twenty minutes browsing with a purchase at the end which I was very happy with Pricey perhaps... See more
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Company details
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We make & sell selvedge & raw denim jeans in our London atelier - with a focus on sustainability, community, & unmatched quality.
Contact info
114B Blackhorse Lane, E17 6AA, London, United Kingdom
- 02085317772
- customer@blackhorselane.com
- blackhorselane.com
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Wonderful indigo scarf
Beautiful, unique indigo scarf. Delivered really quickly. Am very pleased with it - thank you
Prompt reliable service
Great products, fantastic service
Great customer service over the years from Wilbur. Honest advice, outstanding knowledge and free repair of older jeans.
You support a local business with lovely people that makes high quality products .
great quality jeans
great quality jeans, and the length was adjusted on the spot - great service
Can't recommend highly enough
The service was impeccable and buying something handcrafted that will last a generation was a real pleasure.
Great customer service (despite me…
Great customer service (despite me messing up the order). Beware that the online measurements are a bit tricky and reach out to the team.
Wonderful service and fantastic jeans
Wonderful service and fantastic jeans. Will recommend to everyone and anyone who cares about clothes.
Great quality clothing and excellent…
Great quality clothing and excellent friendly service.
Great product and fast international…
Great product and fast international shipping. Highly recommend.
Excellent service and clothing
Excellent service and the clothing feels very well made!
How to buy jeans that last.
Knowledgeable and helpful staff. Jeans fitted and finished whilst you wait.
Buy these jeans and expect to wear them for years….
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