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blackhawkjapan.com Reviews 336

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TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting their authenticity, excellent condition, and how well they fit. Many people also highlight the competitive pricing and the speed and care taken with delivery, often receiving items faster than expected and securely packaged. However, some customers also noted issues with their orders, specifically regarding missing hardware or unexpected import fees and duties. A few people experienced delays in dispatch or delivery and felt there was a lack of communication regarding these delays or the potential for additional costs.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping times, with... See more

Price

Users describe positive interactions with price, consistently finding that parts are cheaper than elsewhere,... See more

Order

Consumers have mixed experiences with ordering. While some reviewers praise the ease of ordering, quick... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent quality of parts, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

1st order was delivered super fast and with 0 issues (ordered exhaust manifold with overpipe and front to UK. Overpipe and front pipe looks amazing, good welding quality in and out, but manifold looks... See more

Rated 5 out of 5 stars

The Endless brake pads were delivered following the promised timelines. Answers to my questions via emails were valuable and quick. The customs procedures for import to Europe were pretty straightforw... See more

Rated 5 out of 5 stars

Amazing experience with everything. It starts with product choice. If they don’t have it, they will order it for you and you will get communication and old fashioned service something laking in Aust... See more

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

336 reviews

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Replied to 77% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great experience

Great experience, they answer any questions or concerns right away. Quality parts and fast shipping to the USA. Will be ordering again soon.

25 March 2025
Rated 1 out of 5 stars

Shipping was horrible due to issues.

25 February 2025
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Reply from blackhawkjapan.com

Thank you very much for the order and we apologize for any inconvenience that might have occurred during shipping. However, HS-7 is a regular form that is sometimes required by customs to clear the shipment. You can contact us next time and we will assist you with filling out and submitting it.

Rated 2 out of 5 stars

Mutiple items were disconnected

Mutiple items were disconnected but it not indicate on website at first place.
Though Ive request change items from the same order but the price differences has to be done manually.

23 February 2025
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Reply from blackhawkjapan.com

Thank you very much for the order and we apologize for any inconvenience. We do our best to keep the website up to date as much as possible and will continue working on improving our process to provide a better service in the future.

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