Really disappointed. Loved the box and concept. Dog loved the treats/toys too. Yet I paid for 3 boxes and have only received 2. Have tried to contact multiple times via email/their website and no one... See more
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See what reviewers are saying
Toys were okay, treats like cooked filled bone I chucked instantly because they can damage teeth. On the flip side the "eco" toys lasted 3 minutes. The black paper filler in the box was unnecessary... See more
The boxes offer a lovely mix of toys and treats and have been a pleasure to receive. They would be especially good for a puppy or younger dog, still delighted with new toys and new experiences. The t... See more
Accidently put down the wrong postcode but after contacting to fix it I got a quick response and the box was delivered the next day, little Luna my 4 month old cocker spaniel loved it, and hasn’t left... See more
Company details
Written by the company
The Black Fief monthly surprise box for dogs. Every month you will receive a box straight to your door that will contain different toys and treats to keep your dog happy, healthy and engaged. This is a monthly subscription product which can be canceled at anytime. Each box will contain different products every month (we'll always throw in some poo bags for good measure!) The premium products have been hand selected and tested by our own pooches to guarantee you are getting the best products. Order today, get it tomorrow! (Order before 3pm on a weekday, get it on the following weekday)
Contact info
United Kingdom
- info@blackfief.co.uk
- blackfief.co.uk
Really disappointed
Really disappointed. Loved the box and concept. Dog loved the treats/toys too. Yet I paid for 3 boxes and have only received 2. Have tried to contact multiple times via email/their website and no one ever replies to me. Please send me my final box or issue a refund, thank you.
20 February 2025
Unprompted review
I haven’t received a box for the last…
I haven’t received a box for the last several months and get I can’t cancel my subscription
18 January 2025
They have very good toys
They have very good toys
But they are very slow
They took my money and send the stuff with at least one week delay
When you write to them sometimes they reply sometimes they don’t
13 December 2024
Unprompted review
Exceptional Value for money …
Very pleased with the contents of the box toys and treats were of exceptional value
8 September 2024
Love it!
Accidently put down the wrong postcode but after contacting to fix it I got a quick response and the box was delivered the next day, little Luna my 4 month old cocker spaniel loved it, and hasn’t left the toys alone since! Plus an amazing range of treats!
31 July 2024
Unprompted review
They take my money on the 7th of each…
They take my money on the 7th of each month and this month I’ve not received my box. Last month it arrived very late.
The products I have received have been good, but delivery diabolical
23 July 2024
Unprompted review
Appalling
Appalling.
For the second month running my delivery has not arrived. I have been charged both times without refund. I have twice tried to cancel my subscription and received no response. I am so disappointed as the product is very good but dreadful service.
18 June 2024
I have ameiled multiple times to…
I have ameiled multiple times to unsubscribe me. But your team constantly keeps taking money from my account snd not refund it
8 June 2024
It is great every month he loves…
It is great every month he loves getting his new box
Only thing id change is every month put a new teddy in
As last 2 boxes was same brown walrus
16 February 2024
Very impressed with box contents
8 February 2024
Meghan loved her box
Meghan loved her box, she loved her teddy and all her goodies. Looking forward to next month's box. Thankyou Black fief xx
22 January 2024
My dog loves all the items that she…
My dog loves all the items that she hot, and they are all good quality items, but she got almost the same stuff in the latest box as she got in her first. Maybe a bit more variety
4 October 2023
Such a lovely treat for your pooch
Such a lovely treat for your pooch! The boxes are extremely well presented and filled with high quality treats and toys! Always delivered promptly! Can’t recommend highly enough!🐾
28 September 2023
Great quality and variety of items
It is always fun to open the monthly delivery with the dogs. The treats and toys are thoughtfully chosen, and the two rolls of poo bags are very handy.
13 June 2023
Fabulous products and service!
23 December 2022
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