I honestly don’t understand what’s going on with this company. I opened my account, received my very first SEPA transfer of €500, and immediately lost access to my money. Card payments are... See more
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I am using blackcatcard as my main crypto to euro card. Very easy to use, though APP itself needs some additional work not going to lie. I have 2 cards for myself and my wife both attached to sin... See more
Company replied
Very intuitive, but clear design, a bit gloomy though but okeish. I experience the same issue as reviewers Quower Hiller and Indre Bernotaite. I believe many more people face this problem which is... See more
Company replied
I had a very stressful experience with Blackcatcard. After receiving €1,000 into my account, I was unable to make transfers or access my funds. Every transfer attempt was cancelled, and customer s... See more
Company details
- Financial Institution
- Alternative Financial Service
- Cryptocurrency Service
- Non-Bank Financial Service
- Payment Service
Written by the company
An active Euro IBAN account and a virtual Mastercard in a few steps. The plastic card in 24 hours. International Card Delivery. Additional cardholders and even cards for Kids.
Contact info
31 Sliema Road, GZR 1637, Gzira, Malta
- blackcatcard.com
You should know
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 22% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bad and very bad
Bad and very bad. I have one incoming transfer on pending and they restrict my account. They didn’t add the transfer on my balance , they didn’t send it back. Bad experience. I want just to revert the transfer to the sender and to close this account and nothing more…. They added the amount on my account and they blocked….more bad … the worse prepaid card and app from Apple Store

Reply from Blackcatcard
Bad and very bad
Bad and very bad. I have one incoming transfer on pending and they restrict my account. They didn’t add the transfer on my balance , they didn’t send it back. Bad experience. I want just to revert the transfer to the sender and to close this account and nothing more
one of the best applications and…
one of the best applications and services I know. Favorable rates when exchanging cryptocurrency and Fiat currencies. Good loyalty program and rewards. I can only recommend and have already recommended several times

Reply from Blackcatcard
I’ve been using Black Cat Card for…
I’ve been using Black Cat Card for almost 2 years, and I’m really impressed with its simplicity and functionality. The interface is intuitive and clean—unlike other exchanges that feel overloaded with unnecessary features. Buying and selling crypto is incredibly smooth, and I love the flexibility in setting daily and monthly limits for cards.
Another great feature is the option to use both virtual and physical cards—it makes transactions so much easier. And, of course, the little black cat animation at the bottom of the screen adds a special charm to the whole experience! It’s a small detail, but it makes using the platform more enjoyable.
The service is excellent overall, but one feature I’d love to see in the future is disposable (one-time) virtual cards for safer online shopping. That would make Black Cat Card even more perfect!
Highly recommended!

Reply from Blackcatcard
Use Blackcat all the time
Use Blackcat all the time.
Hot crypto wallet is the easiest way to turn your crypto into card payment.

Reply from Blackcatcard
I am using blackcatxars as my main…
I am using blackcatcard as my main crypto to euro card. Very easy to use, though APP itself needs some additional work not going to lie.
I have 2 cards for myself and my wife both attached to single account which is super useful.
Support responds fast, couple of problems I had were resolved pretty robustly.

Reply from Blackcatcard
Overall good
Overall good, but SEPA delays are annoying if you're a hurry. Still reliable for planned payments.

Reply from Blackcatcard
This is a Russian company registered in…
This is a Russian company registered in Malta and because of restrictions related to the fintech war it went bankrupt. IBAN numbers do not work, money disappears, cards are not supported. Be careful because you can lose money by topping up this account.

Reply from Blackcatcard
Thanks
One of the few fitnetch services that support crypto properly. I can easely top up my account with Bitcoin and convert it to euros. No ussues at all!

Reply from Blackcatcard
SEPA transfers are free
SEPA transfers are free, but my last one took a full week. Not ideal, but at least they didn't charge extra.

Reply from Blackcatcard
The most awful "fintech" and financial company out there.
I don't usually write reviews for a company, but this one definitely deserves one. The most awful "fintech" and financial company out there. About a year ago opened an account and received their debit card. Since then, they are in the process of "migration" to new IBAN's. It's been more than a year and still nothing - you can't deposit funds to them to use your account or card nor to withdraw money from it, yet they still continue onboarding new customers despite this problem. CS just copy/paste replies every time you write to them and claim that they are working hard 24/7 to resolve the issue... On top of that, today received an email to provide SOW - ON MY EMPTY ACCOUNT without ANY activity!!!! I really don't know how on earth they got those awards that they mention on their website to be honest, as i got an impression that they are bunch of incompetent people who work there.
The cashback program is great
The cashback program is great, but I wish I could pick multiple categories at the same time.

Reply from Blackcatcard
Good dayhi
Good day. Almost a year ago I transferred 500€ to my account on blackcatcard, but they did not go to my account, and it is not known where they are, I wrote a lot to the administration of blackatcard, but they still did not return the money to me.

Reply from Blackcatcard
Do you like free SEPA transfers
I've been using this fintesh for a few months now, and it's mostly great. The card works everywhere, and i love the free SEPA transfers. My only complaint is the lack of Apple Pay support-it would make spending so mush easier. Hope they add it soon!

Reply from Blackcatcard
Closed my account and never received my…
Closed my account and never received my last payment to myself - it's already more than a year gone, support is giving just repeated auto answers, like:
Our technical team is literally working 24/7 in order to speed up the process of SEPA migration. "Unfortunately we can't provide an approximate date of restoration SEPA service. We kindly ask you to await for transfer of remaining balance. We will proceed with your request as soon as possible."
Just thinking what exactly they are doing 24/7 for a year to refund 13 Euros?
PLESAE AVOID THIS COMPANY AT ANU COST!!!
Good
Opened a business account, transfers are convenient. Support is not always fast, but they do solve issues properly
The free card is nice
The free card is nice, but express delivery should be cheaper.
This is a scam!
This is a scam, stay far away!!! I know these scammers since 2022.
Definitely try to take money from me…
Definitely try to take money from me when i wanted to close my account. I would stay away.
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