Black and White London Reviews 

42
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I love working with Black and White London, Emily is simply a delight to work with, she is extremely reliable, efficient and nothing is a big ask for her. She coordinates multiple orders with care, an... See more

Rated 5 out of 5 stars

We were really impressed with Black & White London. They were really quick to sort the items we wanted out for us and they arrived a lot quicker than they originally said! We are very pleased with t... See more

Rated 4 out of 5 stars

Emily was brilliant throughout and accommodated a last minute request with no fuss or stress. Whilst service and communication was great, some of the bags did turn up with only one side printed but ot... See more

Company replied

Rated 5 out of 5 stars

I ordered branded bottles through B&W, their service was none to other and Emily was always keen to go above and beyond to ensure we always had everything we needed. When ever we need merch we always... See more

Company details

  1. Business Services

Information provided by various external sources

With years of experience in the industry, we are proud to be one of the most competitive distributors of promotional merchandise in the U.K. Supplying our clients with the same great printed products, at much more reasonable prices. We strive to be different to our competitors, offering a more personal service ensuring we do as much of the hard work as possible. Most importantly, we are continuing to build exellent working relationships with our clients and our suppliers, which allows us to offer fast delivery and great prices. Our exeptional customer service skills also account for our fantastic rating on TrustPilot


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

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No recent history of asking for reviews

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4.8

All reviews

(42)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delightful experience

I love working with Black and White London, Emily is simply a delight to work with, she is extremely reliable, efficient and nothing is a big ask for her. She coordinates multiple orders with care, and that's the reason I always come back to her and B&W. Thank you ever so much for everything!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service and quality products

Emily and Lucy from Black & White are extremely professional and produce very high-quality products. Emily went to great lengths to ensure our items were delivered on time and has been an absolute pleasure to deal with. We will continue to use Black & White for our print products.

11 March 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service!

I cannot recommend Black and White London enough! Their customer service is amazing and they went above and beyond to ensure I got my order.
Not forgetting the quality of the product is fantastic too

20 December 2022
Unprompted review
Rated 5 out of 5 stars

I most expressed my profound…

I most expressed my profound appreciation for having dealt with Black and White. Emily has been so efficient in dealing with me since my first contact with your company until the final conclusion of our business dealings.

6 July 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant!!!

Brilliant!!!
Everything arrived in great time, the products were exactly what we asked for and the team there really worked hard to meet our needs efficiently and effectively.
Would definitely recommend this company.

13 February 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant Quality & Outstanding Service

We used B&W London for the first time in December 2019 to order bespoke pens for our company. The pens we chose represented our firm and our clients have been delighted with them.
The quality of the pens are brilliant for a reasonable price and the service from Emily at B&W London was outstanding.

12 February 2020
Unprompted review
Rated 4 out of 5 stars

Emily was brilliant throughout and…

Emily was brilliant throughout and accommodated a last minute request with no fuss or stress. Whilst service and communication was great, some of the bags did turn up with only one side printed but otherwise, very professional and what we needed.

4 November 2019
Unprompted review
Black and White London logo

Reply from Black and White London

Hi Eloisa

Thank you for your feedback, we’re pleased to hear that you were happy with the service

I’m so sorry that a few of the bags were only printed to one side. We would have definitely sent out some replacements for you if we would have been notified of this when your order was delivered

However, Danielle is going to email you shortly with a credit that can be used on your next order to compensate for this

Have a lovely day!

Black and White London

Rated 5 out of 5 stars

Black and White London are an excellent…

Black and White London are an excellent printing company. The quality of their product, low and competitive prices and customer service is unequalled. Im very please I found them and will use them for all printing in the future.

29 October 2019
Unprompted review
Rated 5 out of 5 stars

Very happy!

Emily was very helpful throughout the order, going over and above to ensure the order was correct. Very happy with product and will be reordering soon. Thank you!

29 October 2019
Unprompted review
Rated 5 out of 5 stars

My first promotional order - look nowhere else

I used Black and White for my first ever promotional material order and Emily was amazing every step of the way!! Great advice on designs and huge product range.. My merchandise arrived as described ans on time. Will be ordering again! Thamks Team 😁😁

28 October 2019
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing, amazing, amazing!!! Was using another supplier for years. Just changed to B&W. No regrets.. always top quality with top quality service!

28 October 2019
Unprompted review

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