Excellent Service... Very Flexible... Some times you find it just by your home so you don't have to run here and there (Bus stations etc) to find a transport. Most Economical even booked at... See more
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I've used this service many times, in different countries. But the last two trips have been disappointing. The first time, the driver simply didn't want to take me to my destination. And the second ti... See more
Company replied
All good! The only thing that sometimes irritates me is that some drivers don’t confirm the start and end of the travel, which affects the discount for passengers, even if the passenger has confirmed... See more
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I went to Munich with Claire and it was a super and comfortable trip. She's so nice, talkative and patient person. By mistake I took a wrong train and she didn't have any problem to pick me up in anot... See more
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Company details
Written by the company
BlaBlaCar Bus, train, carpooling : Go anywhere with the BlaBlaCar app. Compare and book the best rides at low prices. Take your pick from thousands of destinations and travel across 22 countries.
Contact info
84 avenue de la République, 75011, Paris, France
- https://support.blablacar.com/s/
- blablacar.com
4.3
Excellent
16K reviews
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Conducteur super arrangeant
27 February 2026
Reply from BlaBlaCar
Bonjour,
Merci beaucoup d'avoir partagé votre avis positif ! Nous sommes ravis d'apprendre que vous avez passé un bon trajet et que votre conducteur s'est montré arrangeant.
Au plaisir de vous revoir bientôt sur la route. Belle journée à vous !
Great for long trips and meeting new…
Great for long trips and meeting new people while saving money.
27 February 2026
Unprompted review
Reply from BlaBlaCar
Hi! We're thrilled to hear that you had such a great experience. Thank you for choosing to ride with us and for taking the time to share your feedback. We look forward to welcoming you on board again soon!
You have only one option in language, like other app FlixBus give option of choosing language but yous no.
My experience with blablacar was perfect 👌🏾. Is the cheapest i ever booked in this year 2026.
26 February 2026
Reply from BlaBlaCar
Hi! We're thrilled to hear that you had such a great experience. Thank you for choosing to ride with us and for taking the time to share your feedback. We look forward to welcoming you on board again soon!
Juan Marcos driver in L'Ampolla to Benidorm
Juan Marcos, the driver, walked over to the place I was waiting for him, as I was waiting in the other side of the building! He called me to let me know he was waiting and he carried my case to the car. The ride was smooth, the return trip, even better as I was the only passenger, and the time flew by as we chatted. He is professional, on time, good driver and I absolutely was happy with my first experience with BLABLACAR. I was skeptical at first with ride sharing but it was pleasant and rates cheaper than taxi or UBER. I hope my next driver will be as good as Juan Marcos.
20 February 2026
Reply from BlaBlaCar
Hello there, thank you so much for sharing such a wonderful first experience with us! We are thrilled to hear that Juan Marcos provided such professional service and made your journey comfortable and pleasant.
It is great to know we could offer you a reliable and affordable alternative for your travels. We look forward to seeing you on the road again soon for another smooth ride!
Efficient!
26 February 2026
Reply from BlaBlaCar
Hello, thank you for sharing your positive experience with us!
Facile d utilisation
Facile d utilisation
On se repose sur l application
On rencontre des personnes sympas
Par contre vos commissions sont importantes
23 February 2026
Commission trop élevée
Le montant des déplacements devient beaucoup trop élevé, en partie du fait de l importante commission de BlaBlaCar.
Avant entre un trajet BlaBlaCar et un billet de train, il n'y avait pas photo, Maintenant la question se pose.
Dommage car le concept est super !!
24 February 2026
It was a nice ride
24 February 2026
Reply from BlaBlaCar
Hello, thank you for sharing your positive experience with us!
Reply from BlaBlaCar
Thank you so much for your kind words! We are thrilled to hear that you find the app easy to use and that you’re enjoying the experience.
It is always our goal to make travel as seamless as possible for our community. We look forward to seeing you on the road again soon!
Safe travels and have a wonderful day!
Nice way to share rides and save money.
21 February 2026
Unprompted review
Reply from BlaBlaCar
Hello, thank you for sharing your positive experience with us! We are delighted to hear that you are enjoying the benefits of carpooling to save on travel costs while meeting new people.
If you ever need assistance with a booking or have questions about our services, please feel free to reach out to us through our contact form at https://www.blablacar.co.uk/contact.
We look forward to seeing you on the road again soon!
Scam platform. Location: Ukraine
Hello,
Today I experienced a scam on your platform.
I booked a ride from Odesa to Mykolaiv. The driver responded immediately and gave me his car number. However, when I arrived at the agreed meeting point, he stopped answering my messages and calls. I canceled the trip and booked another ride. Unfortunately, the same thing happened again — no response from the second driver.
After that, I decided to book a bus through your platform. The bus arrived about 40 minutes late, without any apology or explanation.
From 7:00 PM until 8:40 PM, I was standing outside in the cold trying to arrange transportation back to Mykolaiv. It was extremely stressful and inconvenient.
After this experience, I no longer trust this platform. I believe all drivers should be properly verified, including driver’s license and identity checks.
I do not plan to use this app anymore.
Best Regards,
Tatiana
21 February 2026
Unprompted review
Reply from BlaBlaCar
Hello Tatiana,
We are truly sorry to hear about the stressful experience you had with your ride cancellations and the subsequent bus delay; this is certainly not the level of service we strive to provide. We take your feedback regarding driver verification very seriously as we are constantly working to improve the reliability of our community.
If you would like us to investigate these specific drivers further, please reach out to our team through our contact form at https://www.blablacar.co.uk/contact. We hope to have the chance to provide you with a much smoother journey in the future.
The BlaBlaCar Team
buggie app bad service
They have a bunch of links on on the app that look like they're part of the app, but they're actually advertisements, and my card was compromised. And so I had to get a new credit card.
Also the person I did a rideshare with crammed his car full of people. And so it was uncomfortable, and also didn't take me to my destination promised.
11 February 2026
Unprompted review
Reply from BlaBlaCar
Hi. We are truly sorry to hear about your experience with the advertisements and the discomfort during your journey. Your security and comfort are our top priorities, and we would like to investigate these concerns regarding the driver's conduct and the app links further.
Please reach out to our team through our contact form so we can look into this for you: https://www.blablacar.co.uk/contact.
We appreciate your feedback and hope to provide you with a much better experience next time.
I had a great experience- our driver…
I had a great experience- our driver was kind and communicative, and I got to practice using Spanish both with Daniel and the other passenger Marta! Super convenient.
21 February 2026
Reply from BlaBlaCar
Hi! We're thrilled to hear that you had such a great experience. Thank you for choosing to ride with us and for taking the time to share your feedback. We look forward to welcoming you on board again soon!
Conductor agradable, amble y simpatico
Conductor agradable, buen conductor, agradable y coche fantastic. Realmente recommendable.
21 February 2026
Reply from BlaBlaCar
Hi! We're thrilled to hear that you had such a great experience. Thank you for choosing to ride with us and for taking the time to share your feedback. We look forward to welcoming you on board again soon!
I had an awful experience
I had an awful experience with BlaBlaCar on a round trip between The Hague and Paris.
Outbound (The Hague → Paris):
• The bus was late.
• My seat wouldn’t stay upright it kept collapsing backward so I couldn’t sit properly.
• The charging ports didn’t work the entire trip, which is unacceptable on a long journey.
Return (Paris → Netherlands, transfer in Brussels):
This is where it turned into a nightmare. Bus was late again The driver told us we had 45 minutes, and the app also showed 45 minutes until departure. We went to the nearby station to grab food and came back about 20 minutes later… and the bus was gone.
It left early, despite what both the driver and the app said. We weren’t the only ones other passengers were also waiting and got stranded.
The worst part: our luggage had already been checked in, meaning our suitcases were on the bus when it left without us. We then had to travel across countries just to recover our own bags (Antwerp → Amsterdam), wasting time, money, and causing huge stress.
Customer service is basically nonexistent. There’s no proper phone support just an AI chat and email. And via email, staff couldn’t even contact the driver or solve anything. We were left stranded and had to figure everything out ourselves.
Bottom line: late bus, broken seat, no charging, a bus leaving early and taking passengers’ luggage, and no real support. I strongly recommend not booking with BlaBlaCar.
19 February 2026
Unprompted review
Reply from BlaBlaCar
Hello,
I am truly sorry to hear about the negative experience you had with your recent journey.
I encourage you to share the specific details of these rides through our contact form at https://www.blablacar.co.uk/contact so our team can investigate and take the necessary actions. We are committed to improving your experience and ensuring a reliable service for all our members.
Thank you!
Reply from BlaBlaCar
Hi! We're thrilled to hear that you had such a great experience. Thank you for choosing to ride with us and for taking the time to share your feedback. We look forward to welcoming you on board again soon!
The drivers community is shameful they…
The drivers community is shameful they cancel at last moment asking for extra money also they drop you anywhere they want they change the location no safety & security they have long wait for other passenger & go out of way to pick wasting of time you have no option
15 February 2026
Unprompted review
Reply from BlaBlaCar
Hello,
I am truly sorry to hear about the negative experience you had with your recent journey and the conduct of these drivers. We take reports regarding safety and unauthorized price hikes very seriously, as they go against our community principles.
I encourage you to share the specific details of these rides through our contact form at https://www.blablacar.co.uk/contact so our team can investigate and take the necessary actions. We are committed to improving your experience and ensuring a reliable service for all our members.
Thank you!
Great driver and very kind
16 February 2026
Reply from BlaBlaCar
Hi! We're thrilled to hear that you had such a great experience. Thank you for choosing to ride with us and for taking the time to share your feedback. We look forward to welcoming you on board again soon!
Super
My second experience was as good as the first one. Delphine is super nice and a great driver.
Thank you Delphine for making my first leg of a long day traveling so easy.
See you soon 😊
16 February 2026
Reply from BlaBlaCar
Hi! We're thrilled to hear that you had such a great experience. Thank you for choosing to ride with us and for taking the time to share your feedback. We look forward to welcoming you on board again soon!
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