Website was very easy to navigate, once you had your model number to hand you simply picked the frame and colour you wanted. Very happy with the delivery and the install was simple enough. Highly r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I always try buying from an Irish company, and im super happy i went with bizzy blinds. I ordered 3 blinds, perfectly made, but i made a mess of putting 1 up so I reached out to Neil on Thursday and... See more
Company replied
Bizzy Blinds fitted 12 roller blinds and 3 black out velux blinds. I found their website easy to use. Neil called out and measured up. All of the blinds were fitted with 3 weeks which I thought was an... See more
Website was easy to understand and order from. Prices were excellent compared to other companies. Delivery was within 3 working days. And installation was easy using only 4 screws. Overall a great com... See more
Company replied
Company details
Written by the company
Bizzy Blinds – Ireland’s Trusted Skylight Blinds Specialists Quality Craftsmanship & Local Expertise At Bizzy Blinds, quality isn’t just a promise – it’s our tradition. As an Irish-owned company, we blend local expertise with world-class craftsmanship to create window blinds that truly stand the test of time. Every blind is made-to-measure with meticulous attention to detail, ensuring a flawless fit and lasting durability. We use premium materials and proven designs, so you can trust that your new blinds will look beautiful and work perfectly for years to come. In short, we’re passionate about doing things right, from the first stitch to the final install. Bespoke Blinds & Wide Selection We specialize in custom blinds for roof windows and skylights – perfectly fitting VELUX, Fakro, Keylite, RoofLITE, Roto and more. Whether you need a true blackout blind for total darkness or a light-filtering shade for a soft glow, we have you covered. Our collection offers something for everyone: from classic manual blinds to modern solar-powered remote blinds for the ultimate convenience. With a wide selection of styles and over 10 unique colors to choose from, it’s easy to find the perfect match for your décor. And true to our motto “Our prices don’t sting!”, we provide top-notch products at honest prices that won’t break the bank. Plus, all our blinds are designed for easy DIY installation and come with fast nationwide delivery – making it simple and affordable to transform your space. Customer Satisfaction & Trust Your satisfaction is at the heart of everything we do. We’re a friendly local team that genuinely cares about our customers – from offering personalized advice to making sure you’re delighted with the final product. Reliability and honesty are the cornerstones of our service, and we back our blinds with robust warranties (including a 3-year guarantee) for your complete peace of mind.
Contact info
16 Scholars Walk, Lusk, K45 X998, Dublin, Ireland
- 01 6991799
- info@bizzyblinds.ie
- bizzyblinds.ie
4.4
Excellent
144 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor communication
Ordered two blinds, one was fine and fitted in ten minutes. The other had side rails that were to short although the cassette was correct. Phoned them numerous times and left a message-no call back. Sent a few emails- one reply asking if cassette was right - said it was. Filled form on Line - no response.
7 November 2025
Unprompted review
Reply from Bizzy Blinds
Hi Sharon, Neil here from Bizzy Blinds. I was speaking with your husband James and we managed to get everything rectified. A new blind is already on its way to you.
I did notice there were two GGL M08s ordered, which is exactly what we shipped, so I'm just a little concerned one of the windows might be a different size or code. But no worries at all—I've sent this replacement blind free of charge. If it doesn't fit, we can then double-check the exact window size and figure it out from there.
Just wanted to let you know it's all in hand!
Website was very easy to navigate
Website was very easy to navigate, once you had your model number to hand you simply picked the frame and colour you wanted.
Very happy with the delivery and the install was simple enough. Highly recommend.
5 September 2025
Unprompted review
Did not get all my order.
Did not get all my order.
As stated by Neil , my review is not misleading.
I placed the order and it shows no charge for the poles which I thought was because I was buying 9 blinds from him.
Never once did Neil contact me to say the poles were not included in the price. emailed him when I checked the order and he didn’t reply to me.
I emailed a second time e and he replied stating they were now €30 each.
Just not to mislead anyone reading this
And with Neil’s use of words like ‘logical ‘and ‘ a glitch’ on his system ….
If he isn’t dishonest thee he is guilty of very poor customer relations .
It is obvious to anyone reading this that I was mislead by him and instead of contacting me before he sent the order he decided to plough on and hope for the best.
Clearly anyone else ordering here would want to be sure they are getting what they asked for .
Neil thanks for your continued replies.
Just because you say it doesn’t make it so.
Don’t mislead your customers please.
It lists all the items on the docket that were ordered and delivered.
The poles were not delivered.
You can explain that away as much as you want .
Customers will make up their own minds
Please send me the email where you advised the poles were not included.
I did not receive that.
22 September 2025
Unprompted review
Reply from Bizzy Blinds
Hi Kieran,
Thanks again for your continued engagement.
For full transparency to anyone reading this:
Your order included 9 paid blackout blinds, which were delivered in full.
You also added 11 telescopic poles, which showed at €0.00 due to a website glitch. No promotion stated they were free with blinds, and you weren’t charged.
If 1 pole had been added at €0, we might have reasonably assumed it was a mistake and honoured it. But adding 11 poles for free, and then later saying you only needed “at least 5,” raises valid questions about intent.
We did email you after the order to clarify the poles were not included. You later contacted us again, and we replied with the correct pricing.
You were never charged for the poles, and therefore they were never shipped. Everything you paid for was delivered.
We’ve acted fairly, honestly, and transparently throughout. We'll leave it to other readers to draw their own conclusions based on the facts.
Kind regards,
Neil
Bizzy Blinds
Hi Kieran,
Thanks for your continued comments.
Let me clarify the situation once more for the benefit of anyone reading this:
You placed an order for 9 blinds, which were fully paid for and delivered as ordered.
You also added 11 telescopic poles, which incorrectly showed a price of €0.00 due to a temporary website error — not because of any promotion or volume-based offer.
The poles were not advertised as free, and no confirmation screen, product page, or checkout notice stated that poles were included with blind purchases.
To suggest we tried to “plough on and hope for the best” is not only unfair — it misrepresents what happened.
You received everything you paid for. We were clear when we did respond. The issue was not dishonesty, but a system update affecting pricing for a short window, and it was corrected as soon as it was discovered.
While you may be disappointed the poles weren’t included, there was no misleading claim made by us, and we fulfilled your paid order in full. Readers can review the facts and judge for themselves.
Very easy to order my blinds
Very easy to order my blinds. Delivery was efficient. The blinds fit perfectly and finished my bedroom lovely. Great blackout blinds. Would highly recommend.
25 July 2025
Unprompted review
Terrible customer service
Terrible customer service
Ordered one velux blind on the 13th of July, now the 24th of July and all I’ve received is a “we have processed your order email” when delivery states a maximum of 5 days. I contacted their online robot which states they aim to get back to you within one hour at least 3 times, no response. I then messaged them on WhatsApp on Monday the 21st of July for an update on my order and when it will be delivered , was bluntly replied with a photo of my order and “Wednesday”. Did not receive my order yesterday as I was told so I messaged again to which I was told DPD would deliver within the next 36 hours but I’ve received no form of communication from DPD themselves which I normally do the day before my order is delivered and the day of it being delivered. My message was ignored when I enquired about the lack of communication from DPD.
24 July 2025
Unprompted review
Reply from Bizzy Blinds
Hi there! Thank you so much for taking the time to share your feedback. We just want to clarify a few things about our process. Our roof window blinds are custom-made to order, based on the specific codes and customizations you choose, so they’re not off-the-shelf products like you’d find on Amazon. Because of this, each order takes a bit of time to manufacture, undergo quality control, and then be handed over to our delivery partner, DPD. Our standard delivery time of 7 to 10 working days is in line with other suppliers of roof window blinds, but we’re proud to offer our products at 30 to 40 percent lower prices.
As a small business, we keep our overheads low, passing those savings on to you. We do our best to respond to inquiries within an hour, but occasionally, response and delivery times may be a bit longer depending on how busy we are. We truly appreciate your understanding and patience, and we’re always here if you have any questions or need further assistance!
Ordered Velux blackout blinds on 29th…
Ordered Velux blackout blinds on 29th June and they were delivered on 5th July.
Easy to install and look great. Would definitely recommend
5 July 2025
Unprompted review
Ordered a blackout blind for a velux on…
Ordered a blackout blind for a velux on 20th June 2025 and have not received it as of today, 5th July. Got an email on 25th June stating order finished processing.
Sent an email but no response.
20 June 2025
Unprompted review
Reply from Bizzy Blinds
Hi there! Thank you so much for taking the time to share your feedback. We just want to clarify a few things about our process. Our roof window blinds are custom-made to order, based on the specific codes and customizations you choose, so they’re not off-the-shelf products like you’d find on Amazon. Because of this, each order takes a bit of time to manufacture, undergo quality control, and then be handed over to our delivery partner, DPD. Our standard delivery time of 7 to 10 working days is in line with other suppliers of roof window blinds, but we’re proud to offer our products at 30 to 40 percent lower prices.
As a small business, we keep our overheads low, passing those savings on to you. We do our best to respond to inquiries within an hour, but occasionally, response and delivery times may be a bit longer depending on how busy we are. We truly appreciate your understanding and patience, and we’re always here if you have any questions or need further assistance!
Very Professional Service and Follow Up
Following a mix up regarding an order placed on the 11th June 2025, I was contacted by the company who acknowledged that their phone messaging system was not functioning correctly and they immediately took care of my order which was then delivered in two days. The product is high quality and exactly as I ordered. I advised the company re their Phone Message and Email Contact system and I understand this is now addressed. I have no hesitation in highly recommending their product and service. Very competitive price as well.
23 June 2025
Unprompted review
Reply from Bizzy Blinds
Hi Patrick, thank you for taking my call earlier, as the colour selection has now been updated on the order, we can process and dispatch
Do not order with Bizzy Blinds
I placed my order on Sunday 8th June 2025, it stated delivery within 3-5 days. I had one email to say my order was finished processing on Friday 13th June and have not had any other information since. I emailed them, sent a message on WhatsApp and Facebook and only received a reply on Facebook stating that my order would be shipped with DPD the next day (19 June) and have not received the blind or any communication since then.
8 June 2025
Unprompted review
Reply from Bizzy Blinds
Hi Fiona, it was a pleasure to speak with you a few minutes ago. We do apologise for the inconvenience. As I explained, the issue was with DPD, where the delivery went askew. We thank you for your patience, and as mentioned in our phone call, if you have any issues whatsoever with installing the blind, please reach out.
Bizzy blinds do not replace the faulty blind
I've received a broken blind from bizzyblinds.ie online order, tried to reach bizzyblinds over the phone, no response, automated reply, reached on the email. The response was quick via the email with the promise to replace the faulty blind sent out to me. It's been since 29th of May 2025 where I cannot get the replacement of the broken blind sold to me and no more responses over the email or by phone.
29 May 2025
Unprompted review
Reply from Bizzy Blinds
Hi we're really sorry to hear this and want to sincerely apologise for the inconvenience caused. This is absolutely not the experience we want any customer to have.
We understand your frustration regarding the delay in receiving the replacement blind. Please send us a message with your order number so we can urgently follow this up and get it resolved today. If a replacement was promised, we will honour it without delay.
Thank you for your patience — we’ll prioritise this and ensure it’s sorted properly.
— The Bizzy Blinds Team
Terrible customer service !
No tracking on order! Tried to make contact to see what was happening with my order , kept reaching an answering machine! Nobody got back to me! I thought I was being scammed!! Terrible customer service!!
3 June 2025
Unprompted review
Reply from Bizzy Blinds
Hi John,
Thanks for your feedback, and I'm really sorry to hear about the frustration caused. I’ve checked your order and can confirm it was delivered.
We sent three update emails—order processing, production, and dispatch—but it looks like they may have ended up in your spam folder. If you could please check there, you should see them.
We did have an issue with our phone system around that time, which has now been fully resolved. I completely understand your concern, but I want to reassure you that we’re a genuine business and always here to help.
If there’s anything else you need, don’t hesitate to reach out.
Best regards,
Neil
Bizzy Blinds
Fantastic price
Fantastic price, quality fast delivery and great follow up...could not be happier. Would recommend without hesitation.
8 April 2025
Unprompted review
Reply from Bizzy Blinds
Thank you for the feedback
Excellent service
Excellent service. Highly recommend 🤩 blind was perfect and completely blackout as advertised. Simple to install.
2 April 2025
Unprompted review
Reply from Bizzy Blinds
Thank you for the feedback
Reply from Bizzy Blinds
Thank you for the feedback
Good communication
Good communication, Easy to install, Fit is perfect.
Fully blackout blinds are exactly as described,
20 January 2025
Reply from Bizzy Blinds
Thank you for the feedback
I ordered two Falkro blinds 55x78 and…
I ordered two Falkro blinds 55x78 and received two 55 x 98. I contacted Bizzy Blinds who said they would rectified mistake and send me one more 55 x 98.Hello, is there any one checking these orders. I now have three of the wrong blinds and waiting for a response from my latest email to this company. Zero stars is not a option so had no choice but to give one star.
19 January 2025
Reply from Bizzy Blinds
Hi Patrick,
It's Neil here from Bizzy Blinds. My sincere apologies for the mix-up again. We have a new automation system, and clearly, there's a bug in the works. I've made sure to dispatch new side rails to you, so the head cassettes are okay to use, but the rails were the incorrect length. I've dispatched two sets of new side rails to you. You can expect delivery within the next 72 hours.
Best regards,
Neil, Bizzy Blinds
The blinds arrived much later than…
The blinds arrived much later than expected, but all was successfully sorted by the owner at the end. Thank you.
29 January 2025
Unprompted review
Reply from Bizzy Blinds
Thank you for the feedback
Happy customer
Very happy with product (fakro black out blind). Fits perfectly. Just what I ordered. Good price, good service.
I would recommend. 👍
3 January 2025
Reply from Bizzy Blinds
Thank you for the feedback
Reply from Bizzy Blinds
Thank you for the feedback
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.