Bivvy Pet Insurance Reviews 3,859

TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

*UPDATE* They have since reviewed the original claim and approved it after acknowledging the mistake on their end. Still unnecessarily stressful for me but glad they fixed the issue. They abuse t... See more

Company replied

Rated 5 out of 5 stars

God bless you Bivvy. Amen. Having a customer service person assist me with great advice and information and most of all her personality. Thank you Bivvy for your great prices and giving me a piece of... See more

Company replied

Rated 5 out of 5 stars

Got the insurance and got all my chihuahuas shots done. Now she can come see me in the hospital. I’ve been in the hospital since August and hope to be getting out soon, but I miss my emotional support... See more

Company replied

Rated 5 out of 5 stars

I was paying too much for cat insurance. I was able to lower my cost by 50% AND reduce my deductable from $500 to $250!! Sign up was super easy and the only hit I took was 50% opposed to 80% reimburs... See more

Company replied

Company details

  1. Pet Insurance Company
  2. Animal Rescue Service
  3. Animal Shelter
  4. Emergency Veterinarian Service
  5. Insurance Company
  6. Pet-Friendly Accommodation

Written by the company

Bivvy is pet insurance done right, at a price you can afford. Because Bivvy was created by pet owners who wanted a better option for themselves, it's designed to help us take care of our furry friends at the lowest cost for pet insurance. Protect your dog or cat just like so many others are doing with Bivvy. Plan details vary a bit by state, but it only costs $15/month or less! You can use Bivvy at any vet office: you choose where you go, and Bivvy reimburses you for covered events. Learn more at Bivvy.com


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

New customer

New customer. But sign up was easy.

9 November 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Glad to hear the sign up process was easy. Welcome to the Bivvy community!

Rated 5 out of 5 stars

Signing up was easy

Signing up was easy, and only took a few minutes.
Now I have peace of mind that whatever comes up, my baby will be taken care of.

20 October 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

We are so happy to be providing you and your fur baby with some peace of mind!

Rated 5 out of 5 stars

Easy to sign up

Easy to sign up. You answered my questions

9 November 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Glad to hear that we were able to answer your questions for a successful sign up! Welcome to the Bivvy community.

Rated 5 out of 5 stars

Super easy and states everything on the…

Super easy and states everything on the website— what it includes and doesn’t include. It breaks it down so you understand.

9 November 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Thank you for your feedback on our easy and transparent sign up process, Christine!

Rated 5 out of 5 stars

Very easy

Very easy, and clear information.

9 November 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Thank you for the feedback on our easy sign up process and clear information! Welcome to the Bivvy community, Nicole!

Rated 1 out of 5 stars

Bought policy paid monthly and went to…

Bought policy paid monthly and went to vet for the services listed in the policy spend above $300.00 and recieve a check for $15.00 call in and expect to wait more times . Company find excuses to burn your monthly payments. At the end you might as well paid out of pockets and save lots of money and hassles.

9 November 2022
Unprompted review
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Hi Tin, we are sorry that you are disappointed. Bivvy is right-sized insurance that’s structured to cover accidents and illnesses. We are transparent about our coverage and even list what we don’t cover on our site and on cost sharing, such as deductibles and coinsurance. While we fully support small-dollar savings, it’s not always the best financial move when covering your pet’s care. With Bivvy’s affordable premium, it would take many months of saving to match one year of benefits. We put together a post of two vet bill scenarios, one with insurance and one without. See for yourself the difference affordable pet insurance can make: https://bivvy.com/post/is-pet-insurance-better-than-a-savings-account-you-betcha

Rated 5 out of 5 stars

For the first time I am trying Bivvy…

For the first time I am trying Bivvy pet insurance for my lovely fur babies hopefully when I take him to the vet everything turned out to be okay for the health of my fur

9 November 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Welcome to the Bivvy community, Linda!

Rated 5 out of 5 stars

Straight forward

Straight forward. No issues signing up.

2 November 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Thank you for the feedback on our straight forward sign up process, Marvin!

Rated 5 out of 5 stars

Easy to sign up for great pet care

Very easy to sign up for the insurance. It also stated clearly what was covered and what was not so i knew what health plan was best for my pet.

24 October 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Thank you for the feedback, Becki! We are glad to hear that the process was easy and the information was stated clearly. Welcome to the Bivvy community!

Rated 5 out of 5 stars

You made it simple for me to get my…

You made it simple for me to get my "best friend" needed medical insurance. She is worth it to me to help me take care of her as she is a senior citizen like me! :-) Thank you!

1 November 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Thank you for this feedback, Dave. We are so happy to have you and your best friend as part of the Bivvy community!

Rated 5 out of 5 stars

That our pets need wellness checkups and shots too.

It is very important to take our pets to the vet for their wellness checkups and shots too. They're important in my life and they're part of my family.

6 November 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

We are so happy to welcome you and your pets to the Bivvy community!

Rated 5 out of 5 stars

Covers annual vaccines

We have a new puppy, and it was super easy to sign up. I think it literally took me less than a minute and a half. Granted, I have auto form feel enabled in my browser.

Either way, I called around and most of the puppy shots and all the things that we are going to have to do soon are going to be about $200 and if I can get 165 that back right away, totally worth it.

1 November 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

We are so glad that the quick and simple sign up process met your needs! We hope you enjoy Bivvy pet insurance and Wellness Care.

Rated 5 out of 5 stars

Everything was perfect I didn't have a…

Everything was perfect I didn't have a lot of questions to answer everything was done within a few minutes I rate you at a 10

4 November 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

Thank you for your feedback, Lisa! Welcome to the Bivvy community.

Rated 5 out of 5 stars

Trying to figure out if I was signed up…

Trying to figure out if I was signed up i that I was a couple of times but it still came back that I wasn’t

6 November 2022
Bivvy Pet Insurance logo

Reply from Bivvy Pet Insurance

We are sorry to hear that it took a couple of times, but it looks like it successfully went through! Welcome to the Bivvy community.

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