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Rated 1 out of 5 stars

Tu reçois ce message: (Your locale is no longer supported by Bittrex and your account has been disabled. To learn more, click here. If you think that your account has been disabled by mistake, p... See more

Rated 1 out of 5 stars

scammers ! they breach your private personal data; they keep your face recongition for ten years without disclosing it in their terms and conditions. Their customer 'service' is rubbish'; compliace te... See more

Rated 1 out of 5 stars

I, too, just got my money stolen by Bittrex. They take your money, disable your account, then refuse to communicate. Joe Plummer gave me so much support and guidance: Write a complaint to the Washi... See more

Rated 1 out of 5 stars

Worst support ever. As a UK customer, I have been blocked for over 3 months now. Despite sending them passport and utility bills for ID verification, they still haven't unblocked my account. My email... See more

Company details

  1. Cryptocurrency Service

Written by the company

Bittrex is a next generation crypto trading platform built and operated in the United States by crypto enthusiasts with extensive development and security background. We have over 50 combined years in the computer industry at companies like Microsoft, Amazon, Qualys, and Blackberry and have made careers developing secure and scalable software.


Contact info

  • South Fort Apache Road 6077, 89148, Las Vegas, United States

  • bittrex.com

You should know

1.2

Bad

TrustScore 1 out of 5

484 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Just like all the reviews say

Just like all the reviews say, Bittrex exchange is a scam, they will lock your account and steal all your money at some point in time, it might work a few times and goes smoothly but out of nowhere your account can get shut down and your money gone forever and the support will tell you there is nothing they can do. Please don’t use this garbage of an exchange and let them run themselves to the ground.

1 January 2022
Unprompted review
Rated 1 out of 5 stars

They don't have a customer service.

They don't have a customer service. It is not possible to add bank account to withdraw cash. I deposited only 10 EUR to check how it works. They had no problem to take the cash but now it is not possible to withdraw it.

DO NOT USE IT !

15 December 2021
Unprompted review
Rated 1 out of 5 stars

BE AWARE

BE AWARE
STAY AWAY

THERE ARE BETTER CHOICES!!

I've my account disabled for more than a year, they haven't replied in months without any solution or reason why it's not SOLVE yet.

STAY AWAY

25 November 2021
Unprompted review
Rated 3 out of 5 stars

Both good and too bad

I like Bittrex because of the amount of different coins it supports. Being said that, their fees are a little bit salty in comparison with other exchanges.
Another thing I would like to point is they disable certain coins for maintenance without any info beforehand as no info when the maintenance will be completed. It's rather annoying as you can't count on them the slightest.

21 November 2021
Unprompted review
Rated 1 out of 5 stars

Horrible customer service and overcomplicated procedures

Horrible customer service.
Wanted to close my account and tere is no option to do it. One should write customer support. However that is outsoruced and one needs to register at another site just to get support. Then it will not delete the account but you need to send a second message that you really want to close the account immediately after the first or they will close the ticket.

Then I got the confirmation that my accont was closed. However I still got account notifictions by e-mail. After months I asked back what happened. Then support suddenly pretends that they are not responsible for my account because the support website is a different one for international customers. So registering to yet another website and doing the same steps. 6 months after my first account "closure" my account is still not closed.

18 November 2021
Unprompted review
Rated 1 out of 5 stars

Arnaque

Tu reçois ce message:

(Your locale is no longer supported by Bittrex and your account has been disabled. To learn more, click here. If you think that your account has been disabled by mistake, please contact Bittrex Support.
To transfer your funds out of Bittrex, please provide destination wallets addresses below. Your request will be processed as soon as possible, but will not show up on the blockchain immediately. Please verify that your destination addresses and memos (if applicable) are correct, as requests cannot be modified once submitted.)

Tu donnes les adresses pour payement... tu ne reçois rien... As soon pour eux ça veut dire oubli...

16 November 2021
Unprompted review
Rated 1 out of 5 stars

Garbage app

Garbage app where the security feature locks you out of your account, says you need to respond to an email sent...then never sends it no matter how many times you try to log back in. Tech service useless. Closed open ticket as solved. Same issue.

15 November 2021
Unprompted review
Rated 1 out of 5 stars

UNBELIEVABLE BAD (AND COSTLY)…

UNBELIEVABLE BAD (AND COSTLY) EXPERIENCE

Be careful with these guys.. Bittrex can and will hold your crypto hostage for no apparent reason. In my case they blocked my account after new regulation requirements.
I told Bittrex that in my opinion the new regulations were to heavy for me as a small trader and wanted to leave the platform.
Although I fulfilled all demands for leaving Bittrex and for them to close my account, they just don't release the account and don't reply to any complain tickets besides an automatic response. They just won't let you leave and seize your money.
I can't get to my Crypto's now for four months.
This is nothing less than criminal. So, as said, an unbelievable bad (and costly) experience. Do yourself a favor and stay away from these guys...

4 November 2021
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers, even after doing the Know Your Customer verification process they still don't allow you acces to your funds.

DO NOT TRADE ON BITTREX!

24 October 2021
Unprompted review
Rated 1 out of 5 stars

AVOID (THEY STEAL $) Terrible customer service, very unresponsive, won't help with witdrawal problems

Tried to withdraw grin before wallet removal. Withdrawal is pending for other a month now started a support ticket another ago and the only updates i get are saying yes working on it it will be fixed soon. Terrible customer service. Not first time I had bad experience with their CS.
Update: so now they keep setting ticket to resolved, even though my founds were not withdrawn and are still stuck in pending status
THIS IS BASICALLY STEALLING MONEY
I tried to reopen the case but they just keep setting it to solved, BUT nothing was solved, the outbound transfer are in pending state and my main founds are still on their wallet which they are removing. If anyone can advise on authorities to contact I'll be happy to report them.

21 October 2021
Unprompted review
Rated 1 out of 5 stars

Ile Bogdanovski

This is a very very bad scammer platform. Locked my account and my coins. I cant access them now.
Dont use them. Its a scam.

I was just checking. It is a 100 % scam platform.
There are a lot of people that got stuck either with accounts errased, or funds taken away, or validating ID for months and then apply high fees for getting your coins.
ITs bad. Very bad

20 October 2021
Unprompted review
Rated 1 out of 5 stars

Bittrex please please do not USE them…

Bittrex please please do not USE them they just a SCAMMER exchange
Hi I would like to give a strong warning to all miners please do not use Bittrex Global. They look legit and they may allow you to use their exchange but be aware that eventually your coins will not be credited to your account. The excuse may be currency maintenance and your coins become inactive for a long time. While other exchanges you are still able to send your coins and trade. People should act and do not use this exchange they will not come back to you. The request number you have received you will not be able to view. I have tried several times and it comes up with incorrect password, even after I have changed the password. SCAMMER SCAMMERs should be renamed to Shittrex

20 October 2021
Unprompted review
Rated 1 out of 5 stars

Poor communication and in spite of…

Poor communication and in spite of complying with ID requirements, after over two weeks I am STILL locked out of my account and have no access to my assets.

Update 27 October - after a whole month they finally gave me access to MY account again, with no explanation or apology. Worst customer service experience ever. If it was possible to give them zero as a score, I would.

12 October 2021
Unprompted review
Rated 1 out of 5 stars

STAY AWAY FROM THESE SCAMMERS!!!!!

First of all, if you are reading this, do yourself a favour and download immediately
COINBASE OR CRYPTO.COM.

And do not EVER think of using this horrible company!

IF YOU EVER DECIDE TO GO AND PUT MONEY INTO THIS FRAUDULENT COMPANY YOU WILL NEVER! EVER! SEE IT AGAIN!!!
NO REPLIES FOR MONTHS AND RIDICULOUS REQUESTS JUST TO ACCESS YOUR OWN FUNDS!

STAY AWAY AS FAR AS POSSIBLE FROM THESE FRAUDSTERS!

12 October 2021
Unprompted review

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