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Rated 1 out of 5 stars

Tu reçois ce message: (Your locale is no longer supported by Bittrex and your account has been disabled. To learn more, click here. If you think that your account has been disabled by mistake, p... See more

Rated 1 out of 5 stars

scammers ! they breach your private personal data; they keep your face recongition for ten years without disclosing it in their terms and conditions. Their customer 'service' is rubbish'; compliace te... See more

Rated 1 out of 5 stars

I, too, just got my money stolen by Bittrex. They take your money, disable your account, then refuse to communicate. Joe Plummer gave me so much support and guidance: Write a complaint to the Washi... See more

Rated 1 out of 5 stars

Worst support ever. As a UK customer, I have been blocked for over 3 months now. Despite sending them passport and utility bills for ID verification, they still haven't unblocked my account. My email... See more

Company details

  1. Cryptocurrency Service

Written by the company

Bittrex is a next generation crypto trading platform built and operated in the United States by crypto enthusiasts with extensive development and security background. We have over 50 combined years in the computer industry at companies like Microsoft, Amazon, Qualys, and Blackberry and have made careers developing secure and scalable software.


Contact info

  • South Fort Apache Road 6077, 89148, Las Vegas, United States

  • bittrex.com

You should know

1.2

Bad

TrustScore 1 out of 5

484 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Beware, scam service !

Beware, might be an exit scam and many people are locked out of their accounts, myself included .

There is no support at all ! Waiting for 2 weeks for a reply, I can't unlock my account and access my funds, losing thousands of dollars because of this scam service !

Edit: It's been over 1 month and I still can't login to account even after sending all my documents .

Seems like the only way is really to contact FBI

Stay away !

28 February 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely STAY AWAY!

Same experience as others here: I was locked out of my account, my request for resetting 2FA is being ignored, though I sent them all the requested documents in order to do so. I still dont have access but I get emails that one of the coins I have in my wallet there is discontinued and any remaining balance was deleted this week.
Since my account is a larger big one, I have no choice but to sue. Stay away!!!

27 February 2021
Unprompted review
Rated 1 out of 5 stars

If I could give Bittrex Minus 5 starts…

If I could give Bittrex Minus 5 starts I would
my account has been locked for over a year because I lost my phone and can't retrieve my 2FA.
I've asked for them to reset it numerous time.
All I get is an automated response asking to upload proof of ID whilst holding it in hand with another piece of paper with the date on it. which I have done 3 times in the past year. No response to my support ticket what so ever. And this is meant to be a legit company!!! I have funds locked in there anyone else having a similar problem? if so lets start a class action lawsuit against Bittrex

27 February 2021
Unprompted review
Rated 1 out of 5 stars

They blocked me from log in. No help in support.

I have been trying to log into my account for 3 weeks, since around 2/6/21, and the website will not allow me access. I input 2FA as shown and the website says that my numbers do not match. I contacted them via email support, and was told to submit 3 photos of myself holding my ID and a handwritten piece of paper with the date and "Bittrex" written on it in order to verify who I am. I did this hoping they would reply and resolve my log in issue. So far, no further communication from them at all. I have further requested help at least 4 or 5 more times and still no reply.

27 February 2021
Unprompted review
Rated 1 out of 5 stars

If I could give no star I would bitrex…

If I could give no star I would bitrex stock option traders are frauuuuds they have took all my money I've invested all my savings £££££££ I am absolutely livid. Once you invest you need to upgrade once you've up graded you need to pay commission once you've paid commision they as for withdrawal fee when does it end. Can anyone help please to get my money back!!!!

25 February 2021
Unprompted review
Rated 1 out of 5 stars

I am very unhappy with their support.

I am very unhappy with their support.

My ticket is hanging there unresolved for 14 days already without a proper reply or any kind of information. I am a verified Bittrex customer for over 2 years and now when I need to pass additional steps to confirm my identity Bittrex support is ignoring me for 2 weeks. This is bad customer service!

I am not a fan of leaving bad Trustpilot reviews, but this now seems the only way to get their attention to my case.

25 February 2021
Unprompted review
Rated 1 out of 5 stars

Ridiculous customer service... SCAM?

I lost my mobile phone and therefore I lost my Authenticator system so I wasn't able to login anymore trough two-factor-autenthication (2FA).
Since Bittrex has not any alternative to join without 2FA like Coinbase or another exchanges, you should write a support 'ticket' to ask for help. I did it, and 13 days after still unanswered... This situation is very disgusting and stressing...

24 February 2021
Unprompted review
Rated 1 out of 5 stars

It was easy to setup an account and…

It was easy to setup an account and make deposits but they will not let you pull your money out. I have been trying to get my money for almost a month now but nobody is doing the withdrawal approval paperwork. Its essentially robbery.
I am going to pursue a lawsuit.

23 February 2021
Unprompted review
Rated 1 out of 5 stars

My account is also disabled.

My account is also disabled.
Bitrex realizing that it will not pull a competitor. And I decided to scam at new highs)) well, or someone from the leadership
opened a short position with the funds of his clients. It is clear that the exchange will not recover from such negligence. And when it was one of the first exchanges.
Let's learn a lesson from this and no longer be lazy to keep funds in cold wallets.

22 February 2021
Unprompted review
Rated 1 out of 5 stars

Bittrex Global is the most trusted scammer

Bittrex Global is the most trusted
cryptocurrency exchange known
for its next-level security.

Absolute Bul?sh;t

Steer well clear, they will take your money! they have zero customer support. they are criminals. please do not send your money...

19 February 2021
Unprompted review
Rated 3 out of 5 stars

If you play by their rules

If you play by their rules, provide them all the kyc documents and answer their questions, you'll receive all the coins. Support can take a long time before they respond.

18 February 2021
Unprompted review
Rated 1 out of 5 stars

If I could give no stars i would

If I could give no stars I would. These guys are looking at some lawsuits I'd say. Super unstable exchange, ZERO customer support. You have more chances of Jesus replying to your ticket than Bittrex. Thankfully I managed to send all my BTC to another exchange today. AVOID AVOID AVOID

18 February 2021
Unprompted review

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