Pretty good sight here don't really glitch on you they're pretty generous with their bonuses fast Cash outs a lot of games to choose from customer service signal to be on point
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They offer awesome welcome bonuses and sign up was easy and it's all together just a really good site
Company replied
This is about as solid of an online casino you can get. Is the RTP and game selection the best out there? No, but with the solid rewards, quick payouts and I’ll say decent RTP and games, they’ll have... See more
Company replied
I love this casino been playing here for a long time but lately it's been having some ups and down probably me more then I think I hope cause I love bitstarz it my favorite one and the best one of all... See more
Company replied
4.3
Excellent
5K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This casino is rigged
This casino is rigged. The 100$ bonus buys with returns of less than 10% are a scam. The same bonus buys pay out more on other sites. After losing 10k, I closed my account and won’t play with these scammers again. The reviews are fake. Don’t trust this casino. They will wipe you clean. Gambling is no longer exciting. My balance went downhill from the start.
4 April 2026
Unprompted review
Reply from BitStarz Casino
Hi Frank,
Thank you for reviewing us.
Don't get me wrong, I very much sympathize with you having bad luck, but that doesn't mean a casino is rigged. A lot of people gamble. Some win, and some lose. So just because someone loses doesn't mean the casino is a scam.
Pardon me for being blunt, but I think it's common knowledge that not everyone who gambles is a winner. So if you need to win in order for a casino to be legit, you're unfortunately setting yourself up for unrealistic expectations.
If I got to a gas station and buy a scratch card and don't win, I don't go and tell the gas station attendant that they're scammers because I didn't win the top prize.
Olle
Reply from BitStarz Casino
Hi Steven!
And we like you a lot. Thank you so much for the kind words and the 5/5 rating!
Olle
Reply from BitStarz Casino
Hi Matt!
Thank you for the amazing words and the perfect rating, despite not being super lucky.
I hope the luck is just around the corner!
Olle
Bitstarz is great!
Bitstarz is great. Definitely one of the best! Keep up all the good work
2 April 2026
Unprompted review
Reply from BitStarz Casino
Hi Frank,
You're one of the best too : ) thank you for your review and the kind words!
Olle
Reply from BitStarz Casino
Hi Sierra!
Thank you so much for the kind words!
Olle
Games don't pay or play the same as on other casinos
Made my first and last deposit at bitstarz, ended up with $50, half bonus cash half my own cash. Played on a few different games and bet low. Legit got no wins to boost my balance. Couple 1 dollar wins off 20c bets but that's it. Games that pay on other casinos don't pay or play the same at Bitstarz. You could say it was just bad luck but I doubt it considering it was on multiple games. Don't waste your money here. *Edit; fair reply on your part. Maybe I was too hasty in telling readers not to waste their money here. You could be right, maybe it was just bad luck. I've played alota slots and just didn't find the game play normal. It was only $50 but I've encountered dud casinos before that I thought was due to bad luck and won't be making that mistake again. People should decide for themselves though.
2 April 2026
Unprompted review
Reply from BitStarz Casino
Hi Ethan,
Great to hear from you and thank you for reviewing us,
Don't get me wrong, I know that you as a player come to the casino in hopes of winning, but just because you didn't, it doesn't mean that the casino is a scam.
There are no guarantee of winning in a casino, it's a risk you take when you gamble. You mention it's probably not a coincidence because you played multiple games, but we're talking about a 50 dollar balance here.
Just because you try a few games with a 50 dollar bank roll and don't win, it again doesn't mean a casino is a scam or not legitimate. I'm not sure how much casino you've played, but if you're new to this, I recommend asking others who've got perhaps more experience if they've been in the same position, I bet they have.
Olle
Edit: Appreciate the reply Ethan. Don't get me wrong, I totally understand how annoying it is not to win. Once again, we all gamble for the chance and hope of winning. So I honestly empathize with your situation here.
Luck is something we as a casino can't impact, and we all feel we have it in some places and maybe not in others. Heck, some feel they have more luck in some games than others too right?
Appreciate the reply and I hope you win big, wether that being at BitStarz or elsewhere, I just hope you have a good time :)
Olle
So much fun
So much fun! I love bitstarz! Always a fun experience and a lot more odds of winning than any other platform! Actually my friend just won 15,000$ on bitstarz I hope I'm next! But for now I'm grateful for my small wins you guys nvr let me down!! 10/10 for sure!!
2 April 2026
Unprompted review
Reply from BitStarz Casino
Hi Luci!
Thank you so much for your kind words and congratulations on your friend's big win! I also hope you're next in line! : )
Olle
Fun fun fun !
1 April 2026
Unprompted review
Reply from BitStarz Casino
Hi Stacy!
Thank you for reviewing us!
Fun is what it's all about : ) hope the fun never stops!
Olle
Reply from BitStarz Casino
Hi Ryan!
Thank you so much for taking the time to review us, and to also give us 5/5 : ) it means everything!
Olle
Fast deposits and Fast payouts
Fast deposits and Fast payouts. On point every time.
31 March 2026
Unprompted review
Reply from BitStarz Casino
Hi Victor!
Means the world to us that you enjoy BitStarz so much :) thank you so much for writing such a kind review!
Olle
Bitstarz is a hit for sure
So fun to get random rewards and free spin drops! I love how excited I feel playing here on bitstarz.
31 March 2026
Unprompted review
Reply from BitStarz Casino
Hi Cassandra!
Super happy you enjoy the free spins and the random rewards! : )
Thank you so much for reviewing us and giving us a full score!
Olle
Reply from BitStarz Casino
Hi Dee!
Appreciate the rating and the kind words! : )
Olle
I like it but would like a daily free play.
I like it but would like a daily free play
31 March 2026
Unprompted review
Reply from BitStarz Casino
Hi Ember!
We try to do our best to give as much bonuses as possible :) but maybe you wanna check out the Jackpot Spins as part of JPM? :)
There you get a daily chance at a Jackpot : )
Olle
My brother and I Signed up and it was a…
My brother and I Signed up and it was a good experience at first. When it came time to cashout the $100 I earned and spent hours spinning on slots, my cashout was denied and they swiped away my entire balance. Completely dishonest, I'll stick to in real life casino's after this. Horrible first time experience gambling online. Thankyou bitzstarz, I hope the $100 was worth it losing 2 new players.
30 March 2026
Unprompted review
Reply from BitStarz Casino
Hi there Ziad,
Thank you for reviewing us.
Now, what you mention here is the no deposit free spins you get on sign-up. They're limited to one per person, IP, household, device, etc.
In your case, multiple accounts were not just created in your household but on the same device. Not sure if you and your brother share the same phone, but yeah.
Olle
Reply from BitStarz Casino
Hi there Mar,
Thank you for reviewing us.
I think it would be super helpful for not just us but everyone reading this if you could elaborate on your statement.
Just saying that we "stole all your money" doesn't really say that much. In what way did we "steal" your money?
Olle
Verry good casino and it payouts fast
30 March 2026
Unprompted review
Reply from BitStarz Casino
Hi Maxim!
Appreciate your kind words and the amazing rating : )
Wishing you the best luck in our casino!
Olle
Start playing lets get this money up
What made my family experience great was winning so much money for real .
30 March 2026
Unprompted review
Reply from BitStarz Casino
Hi Gavimo!
Glad you had such a nice time in our casino! : )
Olle
Reply from BitStarz Casino
Hi Brooke!
Thank you so much for that, really happy you enjoy our promotions : )
Anything you feel we can do better in order to enjoy 5 stars in the future?
Would love to hear your feedback : )
Olle
Would recommend
This is about as solid of an online casino you can get. Is the RTP and game selection the best out there? No, but with the solid rewards, quick payouts and I’ll say decent RTP and games, they’ll have a customer in me for a while.
30 March 2026
Unprompted review
Reply from BitStarz Casino
Hi Ben!
Thank you for the feedback and the 4 stars :)
When it comes to the RTP, the casino cannot impact it :/ so in all fairness we cannot be credited and praised for high payouts nor blamed if the game doesn't pay out as much as one would like.
But we can be judged on things such as quick payouts as you mentioned, and we're grateful that you appreciate it :)
Appreciate your review and loyalty!
Olle
You'll get there free but pay to stay
Deposit and really the sign up and everything was good nice and easy didn't have to ho back and forth to me email and then do this . Great selection of games
28 March 2026
Unprompted review
Reply from BitStarz Casino
Hi Ty!
Thank you so much for giving us such a nice review : )
Olle
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.