I ordered some bits and parts for my Warhammer setup from Bits Monster, and I’m really impressed. The prices are very reasonable, and it’s perfect for getting those specific items without needing to b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Order was dispatched right the next day and the product arrived safe here in Spain in 15 natural days. That is a bit more than I expected but within normal parameters I guess. So definitly Bitsmo... See more
Company replied
My parts came so fast after placing my order. For bits and parts prices seem totally reasonable, quick delivery was excellent. GW were annoying me because I already have bits and pieces for the Combat... See more
I’ve used Bitsmonster multiple times, pieces have always been as in great condition and have arrived as expected. When there’s something I’m after they haven’t got in stock they’ve been super helpful... See more
Company details
Written by the company
The highest rated discount Warhammer outlet & bits shop in the UK and Ireland. We offer a curated selection of 40k bits and kits at sensible prices with fast shipping in awesome crush-proof, recycled packaging. We also offer a growing range of discounted Horus Heresy kits. Most orders dispatch same or next day depending on time of ordering!
Contact info
153 Connsbrook Avenue, BT4 1JX, Belfast, United Kingdom
- 07595507770
- bobby@bitsmonster.com
- bitsmonster.com
4.3
Excellent
177 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent seller
Excellent seller, the items ordered unfortunately got lost due to the RM strikes over Christmas, but seller's replies were immediate and refunded straight away when it was clear the item had gotten lost. Would recommend!
15 January 2023
Unprompted review
Reply from Bits Monster
It's pretty rare that Royal Mail lose something but in the rare occasions it does happen we stand over the order, we make sure you get the item or get your money back. It's kind of you to leave a positive review about our response to one of these incidents, hope to see your name in the order feed again soon!
Excellent service
Excellent service. Only quibble is that most of the bits are sold out already!
11 January 2023
Reply from Bits Monster
We restock twice a week at the minute but good prices = sold out listings, we are in the process of increasing the amount of stock we hold to try to reduce the "sold out" period for most items but for some things we could stock in ten boxes and they'd be gone the same day, some items are just that popular. If there's something in particular you are after feel free to email us, we have an experimental pre-orders programme we are trying out
Perfect!
Perfect! I had some questions and the seller answer me really quickly, plus everything was well packaged, super!
12 January 2023
Great service and fast delivery
Order some items about 11am and it was delivered the next day before 9am even with the royal mail strikes. Fantastic service and quick despatch and delivery. Will use again.
22 December 2022
Reply from Bits Monster
I'm so glad to hear this, we did experience some serious delays too, but most orders still arrived on time! :)
Items arrived quickly despite postal…
Items arrived quickly despite postal strike. Items where as described
3 December 2022
Reply from Bits Monster
Glad to hear it! Thanks for your review!
Really good service
Really good service, had the parts I needed and the email notification is great. Good packaging and quick delivery. Comes with a discount code and stickers!
25 November 2022
Reply from Bits Monster
Thanks for your review Sam!
Reply from Bits Monster
Thanks for your review! We sometimes throw in a few extras here and there!
Excellent service
Great service, quick delivery and great communication! Highly recommend, and will be using again! :D
10 November 2022
Reply from Bits Monster
Thank you for your review!
Good clippers
I bought a set of the bits monster clippers. They are incredibly well made and actually flush which is rare for most clippers. The fine nose is also a blessing for the tightly packed gw sprues.
17 October 2022
Reply from Bits Monster
We use them ourselves and can confirm they stand up to a fair bit of use and abuse. I have about 5 pairs in rotation with the oldest being 2 years old, and we chop up sprues with them!
Outstanding service as usual
Outstanding service as usual. My go to place for my GW bits, and kits!
Rich 95th.
6 October 2022
Reply from Bits Monster
Thanks for your review Rich!
Stock levels?
Stock levels never seem to be replenished.
Really want to support the store but hard to do when nothing to choose from.
12 September 2022
Reply from Bits Monster
Sorry to hear you haven't found items you want to be in stock, I'll drop you an email and see if we can get some of those things back into stock. It's hard keeping things in stock because our prices are very competitive so stuff sells out so quickly!
Great service and prompt delivery
23 September 2022
Reply from Bits Monster
Thanks for your review Gareth!
everything ok wonderful seller!
everything ok wonderful seller!
Mailing from North Ireland to Italy took more than one month but everything as stated well packed!
Bobby thanks!
23 September 2022
Reply from Bits Monster
Hi Dario! Sorry again that your order took longer than expected to reach you, I'm glad it got there safely, unfortunately sometimes customs can be a little bit slow because not every customs official is aware of Northern Ireland's special status in the EU. Thanks for your order :)
Perfectly happy with my order
Perfectly happy with my order, shipped quickly and with no issued
13 September 2022
Reply from Bits Monster
Thanks for your review Steven!
Very fast delivery.
21 August 2022
Brilliant buying experience
Brilliant buying experience so easy and delivery unbelievably fast, will deffo deal with again
8 August 2022
Affordable bits! No more buying whole boxes when you want a 3rd of the content!
Affordable bits, shipped in great packaging with on point branding. Fast shipping to boot!
19 July 2022
Great Price and Service…Thanks a lot!
16 July 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.