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Bitpapa Reviews 822

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TrustScore 3 out of 5

3.1

Currency Exchange Service
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Rated 1 out of 5 stars

Bitpapa froze my funds for more than 5 weeks after I completed verification. I provided all requested documents and passed KYC, but since then support has completely ignored me. I contacte... See more

Company replied

Rated 5 out of 5 stars

Bitpapa is a cryptocurrency wallet I met in 2020 and since then my crypto life changed I like their P2P, and fast payments without hassles cool bot customer care to answer to queries and a platform th... See more

Rated 4 out of 5 stars

It's strange that account number is being sent in the chat of the order. Usually it should be saved by the user in advance. So seller should just attached saved accounts with mentioned payment meth... See more

Rated 5 out of 5 stars

Bitpapa is secure, fast & convenient to use. Bitpapa is the best platform to store & trade cryptos. I have tried many more wallets but I found this software best of all. It is secure, easy to set up... See more

Company details

  1. Currency Exchange Service
  2. Cryptocurrency Service

Written by the company

Buy or sell Bitcoin, Ethereum, USDT, Monero, TON in just a few clicks. Bitpapa is cryptobank with P2P-marketplace where anybody can trade crypto safely - all trades are protected by Escrow. Use one Bitpapa account in iOS/Android app, Telegram bot or WEB!

Contact info

You should know

3.1

Average

TrustScore 3 out of 5

822 reviews

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1-star

Replied to 94% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Bitpapa is one of the best crypto…

Bitpapa is one of the best crypto wallet I have use so far. if you are yet to open an account with them Hurry up now and open it. you can even join their channel on telegram for additional benefits.... open it today and I swear you won't regret doing business with them.....

27 December 2022
Unprompted review
Rated 5 out of 5 stars

Bitpapa's support team ignores letters…

Bitpapa's support team ignores letters about trade ToS violators, which allow a portion of scammers to grow on this website. Turning a blind eye to this leads to a short life on the Internet

2 December 2022
Unprompted review
Bitpapa logo

Reply from Bitpapa

Hello Voranel, please report about this to performance@bitpapa.com or add some details to your review.
Thank you!

Regards,
Bitpapa Team

Rated 1 out of 5 stars

SCAM

I transferred money to the account and they blocked it. They just stole money out of the blue, now they require verification. Well, yes, yes, I'm a thief, I threw money to myself and I'm trying to steal it. The worst platform!

14 December 2022
Unprompted review
Bitpapa logo

Reply from Bitpapa

Hi Артур! Our antifraud system successfully identified all your multi-accounts and blocked them. Any attempt to create new accounts will result in a permanent BAN. Please carefully read our terms of use, using Bitpapa's services for any illegal purpose is prohibited, in addition - Bitpapa cooperates with the police and regulatory authorities and will be happy to provide any information requested by them regarding all your accounts.

Cheers,
Bitpapa Performance Department

Rated 1 out of 5 stars

This website don't care about their own Terms for the traders

Don't use this website, they don't care to enforce their own rules for trading, which allows traders to SPAM their CONTACTS in their 'TERMS' to attract and scam people off the platform.

I emailed them 3 times about it, and they don't give you a clear-cut answer why they're allowing them to continue.

I guess, maybe the activity in the site is so low, they're closing eyes on some rule breaking, to not scare off some traders, they're that desperate...

11 December 2022
Unprompted review
Bitpapa logo

Reply from Bitpapa

Hi, it's impossible to scam anybody on the platform if you use our automatic Escrow system. Please don't share your private contact data on the public and trade only via Bitpapa Escrow.

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