Bitpapa froze my funds for more than 5 weeks after I completed verification. I provided all requested documents and passed KYC, but since then support has completely ignored me. I contacte... See more
Company replied
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Bitpapa froze my funds for more than 5 weeks after I completed verification. I provided all requested documents and passed KYC, but since then support has completely ignored me. I contacte... See more
Company replied
Bitpapa is a cryptocurrency wallet I met in 2020 and since then my crypto life changed I like their P2P, and fast payments without hassles cool bot customer care to answer to queries and a platform th... See more
It's strange that account number is being sent in the chat of the order. Usually it should be saved by the user in advance. So seller should just attached saved accounts with mentioned payment meth... See more
Bitpapa is secure, fast & convenient to use. Bitpapa is the best platform to store & trade cryptos. I have tried many more wallets but I found this software best of all. It is secure, easy to set up... See more
Buy or sell Bitcoin, Ethereum, USDT, Monero, TON in just a few clicks. Bitpapa is cryptobank with P2P-marketplace where anybody can trade crypto safely - all trades are protected by Escrow. Use one Bitpapa account in iOS/Android app, Telegram bot or WEB!
House of Francis, Ile Du Port, 00000, Mahe, Seychelles
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Bitpapa is very simple and the security is high level, it is also a p2p exchange. For the past 3 years that I have been using the platform, I'd say it has been a great experience i have had technical issues the support team is topnotch I recommend this platform to anyone.

Reply from Bitpapa
i have used bitpapa for over two years now, from my experience with them they're good p2p platform with reliable and active support system.

Reply from Bitpapa
BitPapa's P2P platform makes buying and selling crypto a breeze! Secure escrow, fast trades, and great rates. Love it!

Reply from Bitpapa
BitPapa is pretty cool for buying and selling crypto, with some nice features like escrow and a solid reputation system 👍

Reply from Bitpapa
I have been using bitpapa for over 3 years now, they're very solid and trustworthy

Reply from Bitpapa
I have been using it daily for p2p for three months. If there are any technical difficulties, 24/7 support solves all issues. Those who write bad reviews do not know how to use the platform. I recommend it to everyone.

Reply from Bitpapa
So far so good I will say bitpapa service has been topnotch for me especially their customer services, they are prompt and fast 247 when you have issues you want to address.
I don't have regrets joining this platform. My second year and I am happy to be here.

Reply from Bitpapa
I made a ETH transfer and mistakenly sent it to the wrong type of wallet and support said to me it will take 2-3month to get… now its been more than 10 and they dont respond. So dont fall for this scam

Reply from Bitpapa
I sent ETH to the wrong type of wallet on bitpapa, and the money was not credited on my account. Support told me to wait 1-2 months to solve it, well safe to say it's been more than a year and support does not answer me anymore. This has also happenned to many people, so dont fall for this scam.

Reply from Bitpapa
Login id BottomCorn
I made a mistake sending ETH to the wrong wallet type on Bitpapa. The funds show on the blockchain but have not been credited to my account. Support replied once and I’m just being told to wait 7 months!. Very stressful experience so far.
And then blocked my account and won't respond!

Reply from Bitpapa
Funds are frozen without explanation
I used Bitpapa to sell cryptocurrency. After the deal in which the buyer transferred money to me, I was suddenly knocked out of the account. When I was able to log in again, the funds were frozen and then written off in favor of the other party. Now my entire account is blocked, and I can't access my money.
Support does not yet give a solution, and the situation is extremely serious - I lost money, although I fulfilled all the terms of the deal.
I hope the Bitpapa team will take action and fix this situation. So far, I can't recommend the platform as safe

Reply from Bitpapa
sent a seller £130, seller did not release my coins, i then open a dispute and nobody answers my dispute!

Reply from Bitpapa
Got into a dispute, no response from the arbitrator.
Opened a ticket on Telegram, told me to wait 48 hours.
I have waited 5 days without any reply, this is the 3rd ticket i opened on Telegram already.
There is no one willing to help me.
This is just so sad.
Trade-ID: #9484b401
Update: The issue was resolved 6 days after opening the trade, with no indication whether the trade was completed by the seller or an arbitrator - so I can't say for sure if there was ever any action taken by support staff.
However, I was able to withdraw my coins, so I didn't lose anything except time and sanity.
BitPapa should improve communication between support, arbitrators and users, as well as the process behind it.
Adding to that - as Telegram seems to be the main channel for communication, BitPapa should arrange an English group chat besides the current Russian one - for international users.

Reply from Bitpapa

Reply from Bitpapa
Its sleek interface and a decent selection of cryptocurrencies make it initially appealing
The platform boasts a clean and well-organized interface, making navigation and trading relatively straightforward, even for those new to crypto. The mobile app is also well-designed and functional.
Bitpapa is the best always ❤️

Reply from Bitpapa
I thought that they will be credited to my address, not to the virtual account.
I didn't need that much, I only need 0.000057
Basically I wasted my money.

Reply from Bitpapa
The was a technical failure! I made a transfer and system froze. Thanks for the trader I opened another session and it was successful.
My conclusion.
A lot of nerves but just no alternative.

Reply from Bitpapa
Thieves, with an auto answer macro, so it looks like they do something. They're going to steal your money if you let them.

Reply from Bitpapa
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