SCAMMMMMM App I am used bitnob from 1 year maybe and last Deposit today with PEP20 Address From Binance Wallet to Address in bitnob not Received ...........
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See what reviewers are saying
I'm in LOVE with this app!!! I've never known a crypto service app this user-friendly. Fiat deposits instantly credit in USD at great rates with zero issues and can be immediately paid out as USDT or... See more
Company replied
I’ve been using Bitnob for a while now, and it has made saving and sending Bitcoin and stablecoins so much easier. The transactions are fast and low-cost. I also love the virtual card feature which is... See more
Company replied
I only put one star because I cannot comment without putting a star. This app is a huge SCAM. At first things will seem to go OK. Then your money will start disappearing. They will claim it's maintena... See more
Company details
Written by the company
Save, Earn, Borrow, Send and Receive money from anyone around the world in a single wallet.
Contact info
16192 Coastal Highway Lewes DE 199, 19958, Lewes, United States
- info@bitnob.com
- bitnob.com
You should know
2.9
Average
48 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Virtaul card and withdrawal
I've been using the Bitnob virtual card for a while. It makes my online shopping seamless. Also, the local withdrawal is super fast: I get my money in my bank in less than 20 minutes.
12 December 2024
Unprompted review
Reply from bitnob.com
Thanks for taking out time to rate us. It really helps us to keep going and delivering the best. We hope that you would keep referring us to your friends and family :)
The local currency withdrawal feature…
The local currency withdrawal feature has really improved. Since I began using the app consistently last year, I have enjoyed really fast Naira withdrawals at good rates, except for a few downtimes which are resolved quickly.
Great experience overall!
3 February 2025
Unprompted review
Reply from bitnob.com
Thanks for taking out time to rate us. It really helps us to keep going and delivering the best. We hope that you would keep referring us to your friends and family :)
Bitnob is reliable
I’ve been using Bitnob for a while now, and it has made saving and sending Bitcoin and stablecoins so much easier. The transactions are fast and low-cost. I also love the virtual card feature which is super seamless for online purchases. The app is user-friendly and reliable. Highly recommend it for anyone looking for a smooth crypto experience!
2 January 2025
Unprompted review
Reply from bitnob.com
Thanks for taking out time to rate us. It really helps us to keep going and delivering the best. We hope that you would keep referring us to your friends and family :)
This app is a life saver✨
13 November 2024
Unprompted review
Reply from bitnob.com
Thanks for taking out time to rate us. It really helps us to keep going and delivering the best. We hope that you would keep referring us to your friends and family :)
Good service
This is my first experience and it’s a good one. I opened the wallet a few months ago but decided to try it out now. I inflowed funds from another platform and it came in about 36 hours later. Converting and withdrawing it into my access bank account was instant. Though the rate is lower than I expected but overall, it was a good experience.
My customer service experience was pretty good, I think that made things easier for me. Gloria was easily accessible and responsive.
28 January 2025
Unprompted review
Reply from bitnob.com
Thanks for taking out time to rate us. It really helps us to keep going and delivering the best. We hope that you would keep referring us to your friends and family :)
Very very very poor customer service
Very very very poor customer service
18 December 2024
Unprompted review
Reply from bitnob.com
Hi Adnan,
Thank you for reaching out and sharing your feedback with us. We sincerely apologise for the experience you had with our customer service. This is not the standard we aim to provide, and we promise to do better.
Could you please send us more details about your experience by emailing us at hello@bitnob.com so we can address the issue promptly and prevent it from happening again?
Your satisfaction is important to us.
Thank you for choosing Bitnob💚.
Is this a scam or a real app I funded…
Finally they resolved the issue and I get my money back after all the complaints I believe they are not scam they are just a small business company trying to gain more population but you guys should really work on the app and the customers support should always stay active to respond to thanks I have a successful trader since last year
7 December 2024
Unprompted review
Reply from bitnob.com
Hi Emmanuel,
We apologise for the inconvenience you experienced while resolving your issue. Your feedback means a lot to us, and we appreciate you acknowledging that Bitnob is a trustworthy platform.
We're thrilled that your issue has been resolved. Please know that our support team is always here to assist you during working hours. You can also reach out to us via email at hello@bitnob.com.
We remain committed to providing the best service to you and regret any disruption this may have caused.
Thank you for choosing Bitnob!💚
i tried to verify my account but…
i tried to verify my account but failed. I was unable to get customer support. this is rubbish.
30 September 2024
Unprompted review
Reply from bitnob.com
Hi John,
Verification on the app should be an easy and smooth process, and we apologize for the experience you've had.
Please send us an email at hello@bitnob.com so we can help you resolve this.
Thank you for your patience.
The best customer support service 👏 🙌…
The best customer support service 👏 🙌 👌the app is really really great....I am enjoying my virtual card capabilities.....pls keep it this way
2 July 2024
Unprompted review
Reply from bitnob.com
Thank you for this, Eyasu.
Bitnob is total rubbish!!
Bitnob is total rubbish!!! I lost 30$ after a failed international transaction then I had to withdraw my funds losing a total 60$
19 June 2024
Unprompted review
Reply from bitnob.com
Hi Sadiq,
We sincerely apologise for the experience you had on the app.
Please send us an email at hello@bitnob.com so we can help investigate and resolve this issue.
We remain committed to providing the best service to you and apologise again for the inconvenience caused.
Thank you for choosing Bitnob.
They don't deserve a star I'm always…
They don't deserve a star I'm always having issues either when depositing or withdrawing. When you file complain it takes forever before you see the money as a student I don't advise you to use them .
29 May 2024
Unprompted review
Reply from bitnob.com
Hi Promise,
We sincerely apologise for the experience you've had on the app.
Funding and withdrawal delays are sometimes beyond our control, but we always strive to resolve any issues as quickly as possible.
Please, send an email to hello@bitnob.com if you have any pending issues so we can swiftly resolve them.
We remain committed to providing the best service possible and apologise again for the inconvenience caused.
Thank you for choosing Bitnob.
The support team is uncooperative and…
The support team is uncooperative and they have problems with the verification program
24 May 2024
Unprompted review
Reply from bitnob.com
Hi Youssef,
We are sorry you feel this way.
Please share your details with us via email on info@withbitnob.com so we can promptly resolve this for you.
We remain committed to providing the best service possible and we apologise for any issue you experienced while verifying your account.
Thanks for your understanding.
It’s a big scam
It’s a big scam. They will lock your account and take your btc. Don’t deposit any funds into it.
23 May 2024
Unprompted review
Reply from bitnob.com
Hi Frederick.
We apologise for the issues faced while using the app.
As a financial service company, we take the issue of trust very seriously and we certainly don't take customers funds.
Please can you send a mail to info@withbitnob.com and we will ensure this is resolved promptly.
Thanks for your understanding.
I can’t sall my btc in Bitnob what’s…
I can’t sell my btc in Bitnob what’s wrong?
21 May 2024
Unprompted review
Reply from bitnob.com
Hi Bransyn,
Thanks for choosing Bitnob.
3 days ago, the system was undergoing a scheduled maintenance and this led to downtime with some of our services.
We are fully back up now and you can seamlessly perform your transactions.
We appreciate your patience and understanding.
I CAN’T OPEN THE APP
I can’t seem to open the app even after changing my country’s location and restarting the phone and deleting and downloading it twice and even after checking the IOS Compatibility
11 May 2024
Unprompted review
Reply from bitnob.com
Hi Valarie,
We apologise for this experience.
Please send an email to hello@bitnob.com if this is still occurring so we can work on resolving it as soon as possible.
We remain committed to providing the best service possible and we apologise for any inconvenience caused.
Thanks for your understanding.
Reply from bitnob.com
Hi Nigus,
Withdrawal is an available feature on the app.
We apologise if you are currently experiencing any issues not allowing you to send out your funds.
Please send an email to hello@bitnob.com and we will ensure it is resolved promptly
Thank you for choosing Bitnob.
I'm blown away by the features of this…
I'm blown away by the features of this app! The virtual card has made international transactions so convenient.The user interface is beautiful,and the verification process is a breeze.
20 October 2023
Unprompted review
Reply from bitnob.com
Thanks so much for the kind words, Isma'el.
This is the best payment company in…
This is the best payment company in Africa. I use them to send money to my family in Kenya and use the Virtual card to buy products on Ali Express, pay for my Netflix subscription and pay for my Spotify subscription. I recommend it to anyone looking to make payment across any online platform most especially cross-border payment in Africa
12 October 2023
Unprompted review
A SCAM ALERT RED LIGHT KEEP OFF DEPOSIT…
A SCAM ALERT RED LIGHT KEEP OFF DEPOSIT ALLOWED BUT WITHDRAWAL DENIED
14 May 2023
Unprompted review
Reply from bitnob.com
Hi Duncan.
We apologise for the issues faced while using the app.
As a financial service company, we take the issue of trust very seriously and we certainly don't hold customers funds.
Please send an email to hello@bitnob.com and we will ensure this is resolved promptly.
Thanks for your understanding.
Bitnob was so good at first
Bitnob was so good at first. I never had any issues although there fees were high. But now, I have issues every time I try to make a withdrawal or use the card. I had money in the mastercard that now I can't withdraw from. I said fine let me leave it there and create a visa card because I needed it for my small business. Couldn't use the visa card to make any transaction. That was just one of many errors with their system. They also have horribly slow customer service, and never reply any of their emails. I advice you not to use them. Maybe one day they'll return to their former glory
29 September 2023
Unprompted review
Reply from bitnob.com
Hi Demilade,
We sincerely apologise for this experience.
Please send an email to hello@bitnob.com if this is still occurring so we can work on resolving all of it as soon as possible.
We remain committed to providing the best service possible and we apologise for the inconveniences caused.
Thanks for your understanding.
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