BITmarkets 

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Rated 3 out of 5 stars

BitMarkets has a relatively competitive fee structure, but I wish they were more transparent about it. While the trading fees are reasonable, I found some hidden costs that caught me off guard. It's e... See more

Company replied

Rated 4 out of 5 stars

I love the BitMarkets mobile app! It's convenient for trading on the go, and I've had a smooth experience so far. The app is responsive, and I can quickly access all my favorite features. However, I n... See more

Company replied

Rated 4 out of 5 stars

BitMarkets has a vibrant community forum where users share insights and tips. I've learned a lot from other traders and appreciate the collaborative atmosphere. It's a great way to stay updated on mar... See more

Company replied

Rated 3 out of 5 stars

The platform itself is great. Trading is fast,and deposits are shameless. I also like the cold strage and the transparent coin listings. However, I had an issue verifying my account and the support te... See more

Company replied

Company details

  1. Cryptocurrency Service

Written by the company

BITmarkets brings a new approach to crypto exchange for retail and corporate clients. We open up the existing cryptocurrency markets for everyone and everywhere. We do not mean just simple accessibility of trading via apps or websites. We aim for mass adoption of crypto by making it simple, secure, and trustworthy. We go beyond basic customer service by offering a helpline in over 15 languages that works non-stop to ensure the traders can fully benefit from a wide range of products and features.


Contact info

Breach of guidelines

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Rated 1 out of 5 stars

It is 100% scam.

4 March 2024
Unprompted review
BITmarkets logo

Reply from BITmarkets

What makes you think that? We are a 100% regulated crypto exchange, registered in Lithuania. We offer reliable and secure crypto purchasing and trading. If you encounter any issues with depositing or withdrawing your funds, contact support, and any issue can be resolved immediately.

Rated 1 out of 5 stars

Honeypot alert

They offered me the ICO of their own coin. I invested 1000€ to see. They gave me another 1000€ as an ICO bonus. After a week of depositing I'm not either on the ICO nor I can use the other 1000€. I strongly believe this exchange site is a huge UAE honeypot. Support and communication sucks.

26 February 2024
Unprompted review
BITmarkets logo

Reply from BITmarkets

We're sorry that we couldn't sort this out through our support team, but we want to reassure you that your funds are safe and accounted for in your account. Could you please share your email address or phone number with us? This will allow us to identify you and get in touch swiftly to rectify the situation.

Rated 5 out of 5 stars

The cryptocurrency market is ATH…

The cryptocurrency market is currently on the rise, with everyone buying at all-time highs (ATH), which is happening right now. Those who have been consistently buying have made a nice profit. Bitmarkets offers users a secure and intuitive environment for cryptocurrency trading.Thanks

8 December 2023
Unprompted review
BITmarkets logo

Reply from BITmarkets

Appreciate your positive feedback! It fuels our commitment to excellence in the crypto space. Thanks for being part of our journey.

Rated 4 out of 5 stars

Compeling business 🤞

1 November 2023
Unprompted review
BITmarkets logo

Reply from BITmarkets

Appreciate your positive feedback! It fuels our commitment to excellence in the crypto space. Thanks for being part of our journey.

Rated 1 out of 5 stars

First they will make you to win !!!!!!!!

If you trade with Spot it is okay but do not trust any consultant! First, they will make you to win a little money 3...4.. times then they will lose you a lot! They tell you they are the best and that they have no swap charges ( they do not mention that this is only for spot trading ) and so on and so on... so that you put your money on their side !!! Be careful! They are like capex forex trading !!!
PS.: They don't like you to put ...stop lose.... on your trading !!!! Be aware!

27 October 2023
Unprompted review
BITmarkets logo

Reply from BITmarkets

We're sorry to hear about your experience, but we'd like to set the record straight - all fees are transparently displayed once you open an account on our platform and we certainly don't force our clients into any style of trading - it's up to them to choose which products they want from our range.

Rated 5 out of 5 stars

For more than a year

For more than a year, I have purchased my cryptocurrencies from this exchange.

30 August 2023
BITmarkets logo

Reply from BITmarkets

Appreciate your positive feedback! It fuels our commitment to excellence in the crypto space. Thanks for being part of our journey.

Rated 5 out of 5 stars

Shifts always no problem

Shifts always no problem, trustworthy

16 August 2023
BITmarkets logo

Reply from BITmarkets

Thanks for the great review! We're happy you're pleased with our services. Your support means the world to us.

Rated 5 out of 5 stars

cryptocurrency exchange…

Bitmarkets is a cryptocurrency exchange that allows users to buy and sell various cryptocurrencies such as Bitcoin, Ethereum, Litecoin and more.

8 June 2023
Unprompted review
BITmarkets logo

Reply from BITmarkets

Appreciate your positive feedback! It fuels our commitment to excellence in the crypto space. Thanks for being part of our journey.

Rated 4 out of 5 stars

cryptocurrency

Ok. I´ve been using for half a years now, a crypto exchange that i trust.

24 May 2023
Unprompted review
BITmarkets logo

Reply from BITmarkets

Appreciate your positive feedback! It fuels our commitment to excellence in the crypto space. Thanks for being part of our journey.

Rated 5 out of 5 stars

crypto…

my increasingly popular crypto exchange, I like a nice clear app 👍

22 May 2023
Unprompted review
BITmarkets logo

Reply from BITmarkets

Thanks for the great review! We're happy you're pleased with our services. Your support means the world to us.

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