They're terrible. They hate paying for high-value game offers. They make up excuses not to pay you for high-value offers when you manage to complete them. Be careful. They love to rip people off. If t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very bad experience with bit labs & deserved to kick out. How many times survey completed honesty with good quality but they are never pay deserving rewards when survey are fully completed. Sh... See more
I had a frustrating experience with Bitslab AI surveys. I was told I qualified for a survey, but then got terminated halfway through after already spending time answering multiple questions. What ma... See more
Offer scam providers, because once you have completed the game until the specified achievement is not paid or gives reward points to exchange for gift cards. This happens not just to one game but to a... See more
Replied to 5% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
BitLabs possible scam
I fill surveys from BitLabs often from CoinApp.
I received a message from BitLabs saying 3 surveys were cancelled. They just said I didn't take time to fill them up! 4250 coins from february and march. It's about 2,50$ cad. We are in may.
I A-L-W-A-Y-S take time to answer surveys the best I can. Being screened out after 2 minutes answering survey is already limit to my respect. Cancelling and removing points after months is non-sense.
Some survey companies do that. They get paid from their customers, but they ramdomly remove points to people who filled the survey.
BEWARE ** Possible scam is HIGH
Trustworthy Survey Supplier. personally found it difficult to…
I personally found it difficult to participate in surveys because I am retired.But Bitlab always provide me with surveys that I am qualified to complete.For looking after me,and those in similar situations,I am very grateful.When you find someone like Bitlab,you can surely trust them to make sure you will have a survey to complete.To me they care about their customers, and personally I think that is what most people need -a trustworthy supplier! I can easily recommend them to anybody who is having difficulties in getting help somewhere else! Thank you Bitlab!!!
Recently I saw your new offers and I…
Recently I saw your new offers and I tried to do some new quoted tasks. I have completed the quotation according to his task requirements, but I have not received the payment. Why?
Disqualification at survey end
I fully accept to be disqualified from a survey at the beginning of the survey doing the qualifing section. Lately and it has happened a few times now. I completed the survey but only then I got "Disqualified from survey" after I have spent time completing, the survey I have spent close to 30 minutes in the survey. This definately not on. This wasting my time. Some survey companies support investigate when requests are made and have credited me with survey value. Pollfish should do the same
The surveys never work.
The surveys never work.
you finish and then it restarts.
Dont waste your time.
After full completed survey they say…
After full completed survey they say sorry you haven’t qualified. Was completed so many survey and in finish page loading error .
After Pollfish lands on Zamplia
After Pollfish lands on Zamplia, it lead to french survey! This terrible when I can't complete survey on our language choice
SORRY TO SAY POLLFISH IS REALLY…
SORRY TO SAY POLLFISH IS REALLY IMPOSSIBLE TO WORK AND I DO MANY SURVEYS FROM OTHER COMPANIES. I ANSWER THE QUESTIONS CAREFULLY AND THEY LET ME ANSWER TILL TO THE END BUT TELL ME THE SURVEY HAD BEEN CLOSED OR UPSS SOMETHING IS GOING WRONG,IT IS A COMPANY WHO EARNS MILLION OF DOLLARS AND I DO THE WORK AND EARN NOTHING,IT IS QUITE UNFAIR.
Survey completed, returned not eligible
Survey completed but returned "sorry, you are not eligible", after 15-20 minutes... not advised!!
rubbish
rubbish, completed loads of surveys then they chargeback all the funds weeks later, they are scammers
Wish I could give it O stars.The…
Wish I could give it O stars.The absolute worst survey company ever. I avoided like the plague if I’m on another site and I clicked on a survey and then something up being a pollfish one, I exit out. I’ve had hours of my time wasted and not compensated by this exploitive company with zero integrity.
Worst survey company
Worst survey company!
Nothing works, partners can’t contact them, emails bounce back as BLOCKED from server. No customer support service.
What is this company? Are they surveys company or some tracking agency?
No recommendations. Stay away from Bitlabs
Thank you for reposting your feedback…
Thank you for reposting your feedback on our Survey Respondent profile
disqualifies from 90% of the surveys
disqualifies from 90% of the surveys, probably the worst survey provider ever
It doesn't give credit to surveys
It doesn't give credit to surveys. stay away
Totally agree with all negative…
Totally agree with all negative comments. The surveys never work but juts wast your time. Pollfish will doubtless instruct this to be removed as they will claim they are two separate companies as they did before. A real con!
Not pleased with Pollfish
I don't remember qualifying for a survey. Site is quite cute though.
Avoid this site
OK. They obliged me to come here and write my opinion in english. I will try to use a good english. As I have wrote in trustpilot france, the site Pollfish is not a serious one. Whenever I attempt to use this site, they always stop the survey after having collected personal data. I have never completed a survey from Pollfish. Nobody must trust them. They collect personal information and never give you any chance to complete a survey and then award you.

Reply from bitlabs.ai
This survey site is not good
This survey site is not good. When you finished the survey, they will say at the end that you are not qualified or you are disqualified for no reason... Bad, you are just wasting time for this survey site.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







