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Bitcade Reviews 

330
•
TrustScore 4 out of 5

3.8

Video Arcade
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Rated 5 out of 5 stars

The team at Bitcade care about just as much about their customers as they do about arcades - as if the finished build wasn't perfect enough already, their design department patiently organised a set o... See more

Rated 5 out of 5 stars

A blow by blow breakdown of the whole delivery process, including a call from the driver an hour beforehand on the designated day meant we were kept in the picture all the way. The unit arrived pal... See more

Rated 1 out of 5 stars

My order arrived after 3 weeks, sadly it was missing all fixings and perspex screens (apart from the extra one I ordered to cover the joystick/button area.) Communication has been very painful,... See more

Rated 5 out of 5 stars

The guys at Bitcade from start to finish were amazing from sales enquiry to me messing them about with the delivery times, I couldn’t fault them. Oh and the games machine itself - a beautiful piece of... See more

Company details

  1. Video Arcade

Written by the company

Launched in 2017, Bitcade is a small, devoted team based in Bristol and over the last five years we have made it our goal to produce the best custom arcades machines in the business. Set over 12,000 square foot and over 3 units we are now Europe's largest producer of custom built arcade machines, supplying machines all around the world. Creating these machines involves a lot of hard work and we’re proud to say that we do it all in house, everything from cutting the wood, printing the artwork and wiring the boards is all done by us. We want to bring players back to the golden age of gaming, but with the reliability of modern technology. Our custom made arcade cabinets, bartop machines and tables can play between 60-9000 games so you’ll never be short of choices and can play classics like Space Invaders, Pac-Man and Defender.

Contact info

3.8

Great

TrustScore 4 out of 5

330 reviews

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3.8

All reviews

(330)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

We are so impressed with the arcade

We are so impressed with the arcade! We bought an arcade around 3 years ago for not a lot less than we have paid for this new machine and the new one completely knocks it’s socks off! We are very impressed with the quality, sound and all the games! And also with the service so thanks very, very much!

20 September 2021
Rated 5 out of 5 stars

My first arcade machine

I was looking for a Tekken themed arcade machine for a long time. Jack was very friendly and custom built it for me. The shipment to Germany was perfect. Also the help on setting everything up.
Thanks Jack, great work!

7 September 2021
Rated 5 out of 5 stars

Coolest item I own.

The TMNT cabinet arrived in perfect condition. Just plug it in, wait for the cabinet to boot into Hyperspin. How to use? Clear instructions are available on the Bitcade website with a password to download after you’ve taken delivery and after a brief tutorial you’ll be playing all the classics from your youth. Excellent product & performance, great build and artwork. fantastic customer service and delivery.

3 September 2021
Rated 5 out of 5 stars

Their machine is amazingggg

Their machine is amazingggg! It is really fun and I spend time in this game when I'm bored. I recommend you getting their machine and playing the games and you will be addicted to it

19 August 2021
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow!

I bought a freind a machine for a moving in present and requested her favourite character, Spider Man.

They produced some great graphics and the communication was brilliant.

Superb service.

11 August 2021

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