Banner for BisectHosting

BisectHosting Reviews 25,919

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 7,026 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being super helpful, efficient, and friendly, often highlighting their quick responses and effective solutions to issues. The customer service is frequently described as top-notch and amazing, with many appreciating the personalized assistance and the ability of agents to resolve complex problems quickly. Reviewers also commend the service for its speed and efficiency, noting that issues are often resolved within minutes, and the user experience is smooth and easy to understand, even for those new to server hosting. However, some customers also noted occasional issues with server performance, experiencing lag or stuttering when multiple players or numerous plugins were active, which impacted their gameplay. Additionally, a few people mentioned that joining the server could take a long time, sometimes leading to initial connection failures for some players.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, efficiency, and... See more

Customer service

People report positive experiences with customer service, consistently describing it as amazing, fast,... See more

Service

Clients share positive opinions on service, consistently praising the amazing, fast, friendly, and helpful... See more

User experience

Customers had positive experiences with user experience, finding the overall process smooth, easy to... See more

Response time

Customers consistently note positive experiences with response time, with many reviewers praising the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super helpful and efficient staff. Their customer service is top notch, two lovely employees 🐨 Ehryn and Santa 🎅 personally helped me out with a big issue that made my game unplayable and worked in... See more

Company replied

Rated 5 out of 5 stars

I've tried a lot of Dedicated hosting provider and BisectHosting never dissapoint me. Good UI, Easy to understand, and have a quick response to any support you need. I've never experienced waiting for... See more

Company replied

Rated 5 out of 5 stars

This was really fast and great customer service. They answered immediately and solved my problem very easily. Even though they're customer service for a server host, they were still well-versed enough... See more

Company replied

Rated 5 out of 5 stars

The product is great. The web UI for interacting with the container file system and config files is a very premium touch. For our use case, we need crazy single-thread performance and server CPUs... See more

Company replied


Company details

  1. Gaming service Provider
  2. Web Hosting Company

About BisectHosting

Written by the company

Logo

Our goal is to provide unrivaled Minecraft hosting experience with fantastic support and features, all for an affordable price. Being past (and current) server owners, we understand how imperative it is to have server support that is quick and reliable, and that is precisely what you will experience with us at BisectHosting.

Whether you’re new to server hosting or an expert, you will feel like at home with BisectHosting. Our helpful staff work around the clock to provide you with the most reliable servers and support available

Check out our hosting services:

Minecraft server hosting Gaming server hosting Dedicated server hosting VPS hosting

Contact info

4.8

Excellent

TrustScore 5 out of 5

26K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing support

Amazing support, all the times that I've had an issue with my server the support team has been able to fix it, Paige W helped me with manually installing a forge version and removing client sided mods that were messing with my server.

30 May 2026
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hey User Bob,

Really appreciate you sharing this. Great to hear the support team has been able to help whenever you've run into server issues.

Big shoutout to Paige W for helping with the Forge installation and tracking down those client-side mods causing trouble. We’re glad everything got sorted out and your server is back on track.

Thanks for taking the time to leave this!

Rated 5 out of 5 stars

VERY fast support

VERY fast support, and they're really easy to work with. Love the customer service.

30 May 2026
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hey Shiki,

Really appreciate you sharing this. Glad to hear the support team was quick to help and easy to work with throughout the process.

We’re happy you’ve had such a positive customer service experience, and thanks for taking the time to leave this!

Rated 5 out of 5 stars

Server Assistance…

Kitt and Anna P helped me through a faulty modded server so now me and my friends can play whenever we liked! Thank you guys so much!!

29 May 2026
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hi Noriaki,

Thank you for your review! We're thrilled to hear that Kitt and Anna P were able to help get your modded server up and running properly.

We know how important it is to have a reliable server so you and your friends can play whenever you'd like, and we're glad our team could help make that happen. We'll be sure to pass along your kind words to both Kitt and Anna P.

Thank you for choosing BisectHosting, and happy gaming!

Rated 5 out of 5 stars
BisectHosting logo

Reply from BisectHosting

Hi Aaron,

Thank you for your review! We're delighted to hear that you've found our service super easy to use and that your server has been performing smoothly.

Providing a user-friendly experience and reliable performance is what we strive for, so it's great to know we've met your expectations.

Thank you for choosing BisectHosting!

Rated 5 out of 5 stars

Great Support!

⭐⭐⭐⭐⭐
I was completely satisfied with the support! Paige helped me quickly and professionally with my cancellation. The whole process was smooth and easy. Highly recommend!
⭐⭐⭐⭐⭐

29 May 2026
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hi K.G,

Thank you for your wonderful review! We're delighted to hear that Paige was able to assist you quickly and professionally and that the cancellation process was smooth and hassle-free.

We'll be sure to pass along your kind words to Paige. Providing helpful and efficient support is something we take great pride in.

Thank you for the recommendation and for choosing BisectHosting!

Rated 5 out of 5 stars
BisectHosting logo

Reply from BisectHosting

Hi Makapookala,

Thank you for the review and for the laugh! We're glad you're enjoying your experience with BisectHosting.

We appreciate your support and thank you for being part of our community!

Rated 5 out of 5 stars

10/10 Customer Service

Very understanding and easy to resolve issues with.

Customer service 10/10

28 May 2026
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hi Xeros,

Thank you for your review! We're delighted to hear that you found our customer service understanding and that your issue was resolved easily.

Providing a smooth and stress-free support experience is what we strive for, so it's wonderful to know we met your expectations.

Thank you for the 10/10 rating and for choosing BisectHosting!

Rated 5 out of 5 stars

Best Customer Service!

This site has some of the best customer service I’ve ever had the pleasure of experiencing. They’re extremely quick to respond to inquiries!

Ryan P was fantastic, patient, and offered to help in any way possible. I was able to get my server running exactly how I wanted and it was all thanks to him!

28 May 2026
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hi Clo,

Thank you for your amazing review! We're honored to hear that you've had such a positive experience with our customer support team.

We'll be sure to pass your kind words along to Ryan P. It's great to hear that he was patient, responsive, and able to help get your server running exactly the way you wanted. Providing fast and helpful support is something we take great pride in.

Thank you for choosing BisectHosting, and we hope you continue to enjoy your server!

Rated 5 out of 5 stars

I had a problem and the moment I…

I had a problem and the moment I contacted customer support a very friendly man named Jake I helped me and It was fixed within a few minutes what a friendly and helpful guy

28 May 2026
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hi Lennon,

Thank you for your review! We're thrilled to hear that Jake I was able to assist you so quickly and get your issue resolved within minutes.

We'll be sure to pass along your kind words to him. Providing friendly, efficient support is what we strive for, and it's wonderful to know Jake delivered that experience.

Thank you for choosing BisectHosting!

Rated 4 out of 5 stars

Joining the server takes too long

Joining the server takes too long, 3 to 5 minutes. I have fiber optic connection to my house so it is not a local issue. Often the connection fails initially for one of the players, there are 3 of us, so we sit around for 10 minutes waiting for everyone to get in the server.

24 May 2026
BisectHosting logo

Reply from BisectHosting

Hey Steven,

Really appreciate you sharing this. I'm sorry to hear you've been experiencing such long connection times, especially when you're waiting for everyone to join and get playing.

If you haven't already, please reach out to our support team. They'd be happy to investigate and see if there's anything they can do to help improve the experience.

Thanks for taking the time to leave this feedback!

Rated 5 out of 5 stars

Bestjehehehhe no

28 May 2026
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hi,

Thank you for your review! We're glad you chose BisectHosting and appreciate you taking the time to leave feedback.

If there's ever anything we can help with, our support team is always here for you. Thank you for being part of our community!

Rated 5 out of 5 stars

perfect service Kyle was the best…

perfect service Kyle was the best support i could ask for they helped me fix the issue with my server which made it impossible to update and helped me finally update my server to the newest versions of the modpack i use perfect customer service.

28 May 2026
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hi CaptainCosmo,

Thank you for your fantastic review! We're delighted to hear that Kyle was able to help resolve the issue preventing your server from updating and get you running on the latest version of your modpack.

We'll be sure to pass along your kind words to Kyle. Providing helpful, efficient support is what we strive for, and it's great to know your experience reflected that.

Thank you for choosing BisectHosting, and we hope you continue to enjoy your server!

Rated 5 out of 5 stars

Very good

The associate was very patient, kind, and helpful.

27 May 2026
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hi Cross,

Thank you for your review! We're glad to hear that our associate was patient, kind, and helpful while assisting you.

Providing friendly and effective support is something we take great pride in, and it's wonderful to know that your experience reflected that.

Thank you for choosing BisectHosting!

Rated 5 out of 5 stars

Ehryn was super helpful and quick with…

Ehryn was super helpful and quick with helping me get the information i needed, wonderful team member!

27 May 2026
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hi Joshua,

Thank you for your review! We're delighted to hear that Ehryn was able to provide the information you needed quickly and efficiently.

We'll be sure to pass along your kind words. Team members like Ehryn work hard to provide excellent support, and it's always great to hear when their efforts make a positive impact.

Thank you for choosing BisectHosting!

Rated 5 out of 5 stars

I'm so glad that each time a fix is…

I'm so glad that each time a fix is needed, the world doesn't need reset!

27 May 2026
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hi Aldzarin,

Thank you for your review! We're happy to hear that fixes can be applied without requiring a world reset. We know how important it is to preserve your progress, and we're glad our team has been able to help keep your world intact while resolving any issues that arise.

We appreciate your support and thank you for choosing BisectHosting!

Rated 5 out of 5 stars

Had an issue with Windrose server…

had an issue with Windrose server suddenly unable to join. Dealt with multiple team members thru the day to finally get it solved.

issue is with windrose invite codes being wonky at times.

Thank you Maddie and Justin!

27 May 2026
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hi Chris,

Thank you for your review! We're glad to hear our team was able to help get the issue resolved, even though it took some investigation throughout the day.

We appreciate your patience while working through the Windrose invite code issue, and we'll be sure to pass your kind words along to Maddie and Justin for their assistance.

Thank you for choosing BisectHosting, and we hope you continue to enjoy your server!

Rated 5 out of 5 stars

Amazing for the price.

Honestly 0 bugs it did everything I asked for and more.

25 May 2026
BisectHosting logo

Reply from BisectHosting

Hi Cash,

Thank you for your review! We're thrilled to hear that your experience has been bug-free and that the server delivered everything you needed and more.

We appreciate your support and are glad you're finding great value in our services. Thank you for choosing BisectHosting!

Rated 5 out of 5 stars

Great Customer Service

I had an easy time hosting my first server. Any problems I ran into, I could contact support, and it would be solved. Special thanks to Dals C for providing phenomenal support and advice in setting up my server; as a result, the process went really smoothly.

27 May 2026
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hi Donee,

Thank you for your fantastic review! We're delighted to hear that hosting your first server was a smooth experience and that our support team was able to help whenever you ran into issues.

We'll be sure to pass your kind words along to Dals C. It's great to hear their support and advice helped make the setup process easy and enjoyable.

We appreciate your support and thank you for choosing BisectHosting!

Rated 5 out of 5 stars

This is insane

This is insane

27 May 2026
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hi Brian,

Thank you for your review! We're glad to hear you're having such a positive experience. Your support means a lot to us, and we appreciate you choosing BisectHosting.

If there's ever anything we can assist with, our team is always here to help!

Rated 5 out of 5 stars

support is great

i already wrote something lol, but the support is just great. 2min respond time and most of the time they fix a problem within a few mins

27 May 2026
Unprompted review
BisectHosting logo

Reply from BisectHosting

Hi Jenokel,

Thank you for your review! We're thrilled to hear that you've had such a positive experience with our support team. Providing fast response times and quick resolutions is something we strive for, so it's great to know we've been able to consistently deliver that for you.

We truly appreciate your support and thank you for choosing BisectHosting!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look